26, Jul 2024
Bengaluru Retail Summit 2024: Unveiling the Future of Retail

Bengaluru, July 24th, 2024: The Retailers Association of India (RAI) successfully held the second edition of the Bengaluru Retail Summit, a premier event that brought together the brightest minds and influential leaders from the retail industry. Held at the Sheraton Grand Bangalore, the summit emerged as a melting pot of transformative ideas, emerging trends, and invaluable networking opportunities. Against the vibrant backdrop of Bengaluru’s retail culture, it served as a pivotal platform for retailers and brands to engage in impactful discussions, collectively shaping the future of retail in India.

Speaking about the summit, Kumar Rajagopalan, CEO, Retailers Association of India (RAI), said, “India’s retail sector stands at the cusp of profound transformation. The dynamic discussions on strategies for retail success, the seamless integration of digital innovations, and the latest retail ideas have highlighted how industry leaders are navigating this constantly evolving market. Our focus on mastering the market and innovating is diverse. With a burgeoning middle class, expanding digital infrastructure, and strategic government initiatives, we anticipate a dynamic era of growth and innovation. These advancements position the retail sector as a pivotal driver of economic vitality and consumer empowerment in the years ahead.”

Highlights of the Bengaluru Retail Summit 2024 by RAI was the keynote address on ‘Revolutionize Retail with AI Everywhere’ by Ganesan V P, Consulting Business Leader for Retail, CPG, Travel, Transportation, Pharma & LS Industries – India South Asia, IBM.

The summit also hosted two stimulating Fireside Chats with Rajneet Kohli, CEO & Executive Director, Britannia Industries Ltd, and with Nirupa Shankar, Jt Managing Director, Brigade Group.

Bengaluru Retail Summit 2024 Unveiling the Future of Retail 4

Expressing delight at the second edition of BRS, Rajneet Kohli, CEO & Executive Director, Britannia Industries Ltd said, “The future of retail lies in seamlessly blending technology with the human touch. Using data-driven insights to understand consumer preferences and deliver tailored experiences will drive growth and foster deeper customer loyalty.”

Hari Menon, Co-Founder & CEO, Bigbasket said, “The retail industry is at a pivotal point where digital transformation is crucial. Integrating online and offline channels is essential to meet evolving consumer demands. Innovation in logistics and personalized services will be the key drivers of future retail success.”

Karan Mehta, CEO, Easybuy, Landmark Group said, “Understanding and responding to diverse customer needs is more important than ever. By harnessing advanced analytics and staying ahead of emerging trends, retailers can create personalized and engaging shopping experiences, ensuring sustained growth and competitiveness.”

The summit witnessed captivating discussions on topics such asStrategies for Retail Success: Navigating a Constantly Evolving Market” “Tech Adoption: Integrating Digital Innovations with Physical Presence” “Retail Technology: Powering Business, Enabling Growth” & “Mastering the Market: Transforming Insights into Growth Opportunities.”

industry leaders speaking at the summit included:

Johnson Verghese – Managing Director – Fossil Group India

Karan Mehta – CEO, Landmark Group

Rajneet Kohli – CEO & ED, Britannia Industries Ltd

V Muhammad Ali – CEO, Retail, Prestige Group

Manohar Chatlani – MD Retail India Pvt Ltd, Soch Apparels Pvt Ltd

Subhash Chandra – MD Sangeetha Mobiles

Mrunmay Mehta – CEO, WOW Skin Science

Ashim Ashok Patel, MD & CEO, i – TEK RFID

Hari Menon – Co-founder & CEO – Big Basket

Dr Shashank Sinha, CEO, Drolls India Pvt Ltd

Chandru Kalro, Managing Director, TTK Prestige

Chintan Mehta – Founder, Italian Colony

David R Stanley – Founder & Managing Director, Healux International Pvt. Ltd

Deepak Singh – Director & CEO Saturo Technologies

Sumit Jasoria, Co-Founder & CEO, NEWME

These thought leaders shared their insights on the latest trends, challenges, and opportunities within the retail sector, fostering a rich environment of knowledge exchange and collaboration. The event’s successful execution has set a benchmark for industry gatherings, reaffirming Bengaluru’s status as a central hub for retail excellence.

About RAI:

Retailers Association of India (RAI) is the unified voice of Indian retailers. RAI works with all the stakeholders for creating the right environment for the growth of the modern retail industry in India. It is a strong advocate for retailing in India and works with all levels of government and stakeholders to support employment growth and career opportunities in retail, promote and sustain retail investments in communities from coast to coast, and enhance consumer choice and industry competitiveness.