ElevenLabs Launches Expressive Mode with Indian Language Support for Smarter Voice Agents

ElevenLabs Launches Expressive Mode with Indian Language Support for Smarter Voice Agents

Feb 11: ElevenLabs, a global leader in AI-driven voice technology, today announced the launch of Expressive Mode for its Eleven Agents platform, bringing emotionally intelligent, real-time voice agents to enterprise customer interactions. The new mode enhances conversational AI with human-like timing, tone, and emotional awareness, enabling enterprises to create natural, context-sensitive voice experiences.

Expressive Mode integrates Eleven v3 Conversational, ElevenLabs’ most emotionally intelligent text-to-speech model optimized for live dialogue, with a new turn-taking system that ensures better-timed responses with fewer interruptions. This allows agents to pause, respond, or adjust tone just like human interlocutors, improving engagement and satisfaction in customer conversations.

A key feature of Expressive Mode is expanded multilingual support, covering over 70 global languages, including 11 Indian languages: Hindi, Bengali, Marathi, Telugu, Tamil, Kannada, Gujarati, Malayalam, Punjabi, Urdu, and Assamese. This empowers Indian enterprises to serve diverse audiences while maintaining clarity, consistency, and emotional nuance.

By leveraging real-time emotional signals from Scribe v2 Realtime, ElevenLabs’ transcription system, Expressive Mode enables agents to interpret cues from how something is said—not just what is said—allowing for empathetic and context-aware interactions in high-stakes scenarios across sectors like support, mobility, finance, and retail.

Karthik Rajaram, GM and Country Head, India at ElevenLabs, commented:

“In customer-facing conversations, how something is said often matters as much as what is said. Expressive Mode marks a shift from scripted voice automation to emotionally intelligent conversations across multiple Indian languages. This enables Indian enterprises to design voice-first experiences that feel natural, responsive, and deeply aligned with how India communicates, helping brands build trust and consistency at scale.”

Expressive Mode allows businesses to deploy voice agents that respond naturally, stay on-brand, and adapt to real customer emotion, with the reliability, integrations, and monitoring needed for operations from pilot deployments to global rollouts.

ElevenLabs’ technology is already powering Indian companies like Meesho, Cars24, Apna, 99acres, TVS Motors, Mahindra, PocketFM, and others in delivering conversational AI experiences and multilingual customer engagement.