DigiLocker Crosses 72.43 Crore Users, UMANG Surpasses 11.66 Crore

DigiLocker Crosses 72.43 Crore Users, UMANG Surpasses 11.66 Crore

New Delhi, Aug 12: India’s digital governance ecosystem is continuing to expand, with DigiLocker crossing 72.43 crore registered users and the UMANG platform reaching more than 11.66 crore users, reflecting the growing adoption of online government services across the country.

The increasing use of these platforms shows how digital tools are gradually changing the way citizens access government documents and services. For many people, tasks that once required paperwork and visits to government offices can now be completed through a mobile phone or computer.

DigiLocker has emerged as an important platform for accessing and sharing digital documents. Citizens can use the service to obtain documents issued by government departments and authorised institutions, making it easier to keep important records available when required.

The platform is particularly useful for documents that people frequently need for education, employment, travel, financial services and other official purposes.

UMANG has similarly brought a wide range of government services together on one digital platform. Its growing user base reflects increasing demand for convenient access to public services without the need to visit multiple offices or websites.

The expansion of digital services is also helping improve access for people outside major cities. Citizens in smaller towns and rural areas can increasingly use online platforms for routine government-related requirements, potentially saving time and reducing travel.

At the same time, digital access remains uneven for sections of the population. To address this, assisted digital-service centres continue to provide support to people who may not have smartphones, computers or reliable internet access.

The growth of DigiLocker and UMANG is part of a wider shift towards paperless and technology-enabled governance in India. As more departments bring services online, citizens are gaining access to an increasing number of government facilities through a single digital ecosystem.

For ordinary users, the biggest benefit is convenience. Documents can be accessed when needed, while several public services can be reached without navigating multiple physical offices.

The rising number of registered users also indicates that digital public services are becoming a regular part of everyday interactions between citizens and government.

With continued expansion of services and greater emphasis on accessibility, platforms such as DigiLocker and UMANG are expected to remain important components of India’s digital governance journey.