12, Jun 2025
Genpact Research Uncovers AI’s Untapped Potential in Insurance
New Delhi– June 12, 2025 – Genpact, an advanced technology services and solutions company, in collaboration with Amazon Web Services (AWS), today released a new report, Harness the winds of change: How to scale AI and build trust in insurance.
With 69% of insurance companies having deployed AI but only 36% of US customers seeing an improved digital experience, the report underscores how the insurance industry still needs to scale AI to meet evolving customer expectations and accelerate growth. It also provides a strategic blueprint for overcoming adoption barriers to unlock AI’s transformative potential.
“We conducted this study to shed light on the untapped potential of AI in the insurance sector,” said Adil Ilyas, Global Business Leader, Insurance, Genpact. “While many insurers have made strides in adopting AI, significant opportunities remain to scale its impact. By aligning AI strategies with customer expectations and operational goals, insurers can drive innovation, build trust, and create a more resilient future for their businesses.”
The research draws on surveys of global senior insurance executives and US customers, highlighting AI’s impact, challenges, and opportunities in the insurance sector.
Key findings
Wide adoption, limited impact on customers:
While 69% of respondents report that their companies are using AI, only 36% of US consumers feel their digital experiences have improved in the last two years, revealing an opportunity to align internal effort with external outcomes. Trust in the accuracy of AI-driven insurance quotes remains low, with 59% of consumers preferring live agents over AI, especially during crises.
Most respondents have yet to see AI’s full potential:
62% of respondents believe competitive advantage will come from greater efficiency in high-volume tasks, while only 30% expect it from high-complexity tasks, and just 8% from using AI for growth or monetization. This suggests that AI capabilities are being underused.
Tech isn’t the biggest AI hurdle:
Scaling AI faces challenges beyond technology. At 49%, and unlike past technology waves, governance and oversight are proving to be more significant challenges for insurers. Data privacy at 62% and regulatory differences across jurisdictions at 42% are concerns that exacerbate the problem, creating a landscape where a one-size-fits-all strategy simply doesn’t work. Proofs of concept may succeed in one area but fail elsewhere, requiring insurers to rethink their approaches.
AI fluency gap in the workforce
Despite growing investment in training and partnerships, only 2% of insurance executives report that nearly all their team members are proficient in AI. In fact, 69% say that either very few team members are familiar with AI concepts or, at best, have some basic understanding of AI. This talent shortfall significantly limits the industry’s ability to scale AI effectively.
“The report highlights an industry poised for transformation, where scaling AI effectively can redefine customer experiences and build lasting trust,” said Yasir Andrabi, Agentic AI Leader, Insurance, Genpact. “With decades of experience designing and managing end-to-end processes and collaborating with insurers around the world, Genpact is uniquely positioned to help carriers navigate their AI journeys. We are driving transformative outcomes and positioning our clients for long-term success in a competitive industry.”
A strategic blueprint to scale AI
To support this transformation, the report proposes a six-point strategic blueprint for insurers to successfully scale AI: strengthening data foundations, building partnerships, empowering people, designing for scale, balancing governance and risk, and prioritizing business outcomes.
Leveraging its proven methodologies and commitment to advanced technology innovation, Genpact empowers insurers to implement these strategies effectively, enabling them to redefine customer experiences and build lasting trust in an evolving industry.
Discover more
Explore the state of AI adoption in insurance and practical guidance to overcome barriers, fuel innovation, and enhance customer value.
Methodology
The study surveyed 200 senior insurance executives worldwide and 1,000 US insurance customers, providing dual perspectives on AI’s impact. It also included in-depth interviews with 16 C-level executives, offering a deeper understanding of the challenges and opportunities shaping the industry.
- 0
- By Neel Achary
12, Jun 2025
University of Leeds invites applications for MSc in Air Quality Solutions with Data Science
June 12, 2025: The University of Leeds offers a Master of Science (MSc) programme in Air Quality Solutions with Data Science. This MSc programme takes a hands-on ‘systems approach’ to tackling critical issues in air quality, exploring solutions for both the UK and internationally. Teaching fuses expert teaching of theory with data science training and practicals on air quality topics, including emissions, monitoring, modelling, pollution exposure, indoor air quality, health impacts, sustainability, policy and economic appraisal. All alongside training to become a confident data scientist and analyst.
The program includes the use of conventional and research-led pollution-monitoring techniques and novel data analysis tools, culminating in a substantial independent research project in the final semester. Students will engage in hands-on learning, applying and designing interventions using state-of-the-art data science and modelling tools. The course leverages world-class research from five distinguished schools: the Institute for Transport Studies, the School of Earth and Environment, the School of Civil Engineering, the School of Chemical and Process Engineering, and the School of Chemistry. This multidisciplinary approach ensures a student to gain cutting-edge knowledge and data science skills, equipping them for a successful career in this industry.
Practical elements of the programme include fieldwork activities in modules, such as visits to air quality monitoring sites and the chance to join and actively contribute to initiatives such as the Air Quality Living Lab, experiencing transport systems in action and meeting transport professionals who are actively working in the field. Students are offered a guaranteed industry experience through the Global Industry Programme to gain consultancy experience with a UK or international organisation during their studies and have an opportunity to apply for paid industrial placements during the course.
The advanced ‘solutions’ focussed knowledge and data science skills gained during the Master’s program will prepare the students for diverse career paths in consultancy, public sector and regulatory agencies, non-governmental organizations, industry, or further academic research. The course has been designed through a close working relationship with industry, including several environmental and engineering consultancies who visit the students each year to promote their businesses, projects and graduate schemes. Plus, the University of Leeds is in the UK’s top 5 most targeted universities by graduate recruiters, according to High Fliers’ The Graduate Market in 2024 report.
12, Jun 2025
From Streets to Streams: Pocket FM’s Desi Ear Cleanse Gets a Global Glow-Up
India, June 12, 2025 – What happens when the world gets too noisy? When advice, opinions, and content come at you from every direction, and your ears can’t take it anymore?
Pocket FM decided to tackle that question in the most unexpected (and uniquely Indian) way. The brand roped in a bunch of global influencers, who took to the Indian streets, and got their ears cleaned by street-side ear-cleaners who have been doing this for generations.
Part street-side quirk, part social commentary, and all heart, this unique activation is the latest addition to Pocket FM’s ongoing larger campaign – India, Kuch Acha Suno! It is a call to block out the noise and listen to something truly worth your time. With a mix of humour, nostalgia, and cultural insight, the campaign turns ear-cleaning into a powerful metaphor: sometimes, you need to hit reset before you can hear clearly.
“We live in probably the noisiest times. We are exposed to unsolicited advice, opinions, and noise from every direction,” said Vineet Singh, Head of Brand Marketing and Communications at Pocket Entertainment. “The ‘roadside ear cleaners’ concept both metaphorically and literally holds a mirror to our lives, filled with noise we never signed up for. It takes forward our brand ideology and adds a quirky and global twist to it. It further reinforces our message – Block out the chaos and listen to something that actually makes us feel better.”
Designed as a series with multiple videos, the phygital campaign features popular content creators like Brown Wanderers, Kyle Paul, Andy Evans aka The Aussie Bhai, Joshua Barnes, and Praveen, immersed in the bustling chaos of Indian streets.
They turn to an age-old Indian tradition: the street-side ear cleaner for a free ear-cleaning experience that also cleanses their mind, soul and playlist.
Shot on real locations with real reactions, the videos hilariously document their journey from information overload to inner peace, ending with each of them slipping in their earphones, blocking out the madness, and tuning into Pocket FM.
The campaign struck a chord with audiences worldwide. Within the first week of launch, it garnered over a million engagement, including 900k video views across platforms. Pocket FM also saw a significant uptick in app engagement, with 37% increase in search trends in the month.
In an era where digital overload is real and influencers themselves are calling out the pressure to constantly perform or preach, this campaign flips the script. It taps into a cultural truth, both Indian and global, that we are surrounded by noise, and it’s okay to walk away from it.
12, Jun 2025
KLAY Preschools & Daycare launches heartfelt Father’s Day celebrating dads who are imperfect but all in
12th June 2025— This Father’s Day, KLAY Preschools and Daycare- one of India’s most trusted early education and childcare providers, pays tribute to the often-unsung, everyday efforts of fathers with a heartfelt new digital campaign titled “Fathers of today. All in. All heart”
Told through the innocent, observant eyes of a child, the film captures the beautiful messiness of a dad’s morning, mismatched socks, clumsy ponytails, slightly burnt toast and the unwavering love that runs through it all. Each frame is a celebration of the quiet devotion with which fathers juggle work meetings, school runs, and bedtime stories, showing up in big and small ways, every single day.
In a world where the narrative around parenting is still largely mother-. centric, this campaign gently shifts the spotlight to dads, not perfect ones, but the real ones. The ones who try. Who forget the water bottle but never the hug. Who signal “one sec” during Zoom calls but never fail to notice a child’s hand-drawn rocket.
The film culminates in a tender Father’s Day moment, where the little girl gifts her dad a crayon-made card that simply reads: “Happy Father’s Day to the best Appa ever.” It’s a small gesture, but one that encapsulates everything, the joy of being seen, loved, and appreciated just as you are. The final montage reinforces KLAY’s central promise: to support parents who show up, so their children can shine.
Commenting on the campaign, Shireen Sultana, Senior Vice President – Marketing, KLAY Pre-School and Daycare, said, “Parenting has never been a one-person job and today, more than ever, fathers are stepping into roles that go beyond convention. With this campaign, we wanted to honour not perfection, but presence. At KLAY, we believe that every hug, every rushed breakfast, every school drop matters, and we are here to support every parent who chooses to show up, wholeheartedly and every day.”
Backed by the same emotionally resonant storytelling that marked its recent Mother’s Day campaign, KLAY continues to celebrate and support the support systems that raise confident, joyful children
12, Jun 2025
INOX India Limited Launches India’s First Ultra-High-Purity Ammonia ISO Tank Container
Vadodara/ Mumbai, 12th June, 2025: INOX India Limited, one of the world’s leading cryogenic technology solutions providers, has announced the launch of India’s first ultra-high-purity (UHP) ammonia T-50 ISO tank container. This ground-breaking innovation is a significant contribution by INOX India towards strengthening the semiconductor and solar panels ecosystem globally. The ultramodern tank container, designed, engineered and manufactured by INOX India, features an impressive capacity and is engineered to withstand high pressures levels. Built to meet the highest international standards including ASME Sec VIII, Div-1 with U-designated construction, the ISO tank incorporates innovative technology specifically designed for ultra-high-purity ammonia applications.
The state-of-the-art ISO tank is engineered for unparalleled product integrity. Its core feature is a high-precision internal finish with a surface roughness below 0.3 RA, a standard extended to all piping elements with orbital-welded joints to guarantee the highest level of purity for ammonia. This commitment to quality is matched by advanced rock wool insulation with polished stainless-steel cladding for superior thermal and acoustic protection. Additionally, for providing a fail-safe protection, the ISO tank comes with a spring-actuated emergency shut-off mechanism, facilitating valve closing remotely.
Commenting on the milestone, Deepak Acharya, Chief Executive Officer – INOX India Limited said, “This breakthrough product represents our unwavering commitment to innovation and engineering excellence. By developing India’s first UHP ammonia ISO tank container with world-class specifications, we are not just creating a product, but enabling an entire ecosystem that will accelerate semiconductor and solar panel manufacturing capabilities across the world, and reduce our dependence on imports for critical industrial equipment. We are sure that our ultra-high-purity ammonia tank container addresses a critical supply-chain need in the global market and demonstrates our commitment to supporting the growth of semiconductor manufacturing across the world.”
The ISO tank has successfully undergone all required tests and received a full suite of certifications, including UN Portable Tank T-50, ADR, RID, ISO 1496-3, CSC, US-DOT, and IMDG. These certifications make the tank export-ready and capable for adding strength to the global UHP gas supply chain as well, besides ensuring versatile transportation via rail, road, and ocean, offering customers maximum logistical flexibility.
12, Jun 2025
LPU Launches India’s First Globally Aligned Child and Elderly Care Programs – A Game-Changer in Allied Health Sciences
New Delhi, 12th June, 2025: In a bold and visionary move, Lovely Professional University (LPU) has launched India’s most future-forward healthcare programs; B.Sc. and Diploma courses in Child and Elderly Care; marking a significant milestone in Allied Health Sciences education. As the world faces an unprecedented surge in demand for skilled caregivers, LPU’s pioneering initiative opens up exceptional global career pathways for students. These programs are more than just academic offerings; they are life-changing opportunities to become part of one of the fastest-growing professions across countries like Canada, Australia, the UK, and the US. With limited seats and soaring interest, missing this wave now could mean missing out on a future-proof career in global healthcare.
This strategic expansion reinforces LPU’s leadership in Allied Health Sciences, where the university already offers a strong portfolio including B.Sc. Medical Radiology & Imaging Technology, Medical Laboratory Technology, Physiotherapy, and Respiratory Therapy. The newly launched programs, available as a 2-year Diploma and a 3-year B.Sc. degree, are tailored to address critical workforce shortages in child and elderly care; two of the most rapidly growing healthcare domains worldwide.
“Caregiving is no longer seen as auxiliary—it is a frontline profession requiring both empathy and evidence-based knowledge,” said Dr. Monica Gulati, Registrar of LPU and Senior Dean, Faculty of Applied Medical Sciences. “At LPU, we have developed these programs with strong global relevance, integrating simulation-based clinical training, psychological preparedness, and interdisciplinary healthcare learning.”
These programs equip students with hands-on competencies in caregiving, health and wellness management, psychosocial support, and safety protocols for vulnerable age groups such as infants, children, and the elderly. The curriculum is aligned with international caregiving standards, ensuring that graduates are ready for direct placement in countries where the demand for professional caregivers is surging due to aging populations and evolving family structures.
From Geriatric Care Assistants and Home Care Coordinators to careers in Palliative Care, Elderly Wellness Coaching, and even entrepreneurial roles like running day care centres or senior living homes; students are positioned to enter high-impact, high-respect professions. Opportunities also exist in hospitals, rehabilitation centres, NGOs, private care agencies, and global caregiving networks.
Delivered under LPU’s transformative EduRevolution framework, these programs emphasize experiential learning, cross-disciplinary integration, and outcome-based training. Students learn in state-of-the-art simulation labs and receive structured clinical exposure from day one, thanks to LPU’s collaborations with leading hospitals and diagnostic centres.
Moreover, students gain access to national and international conferences, workshops, and guest lectures by top professionals and global researchers in healthcare, giving them a holistic view of modern caregiving and its evolving role in global public health.
“These programs are not just a course of study; they are a gateway to global careers, dignified service, and long-term job security,” said Dr. Gulati. “This is the moment to invest in a career path where human connection meets healthcare innovation.”
12, Jun 2025
Two Students of Ashoka University Awarded Prestigious Inlaks Scholarships for 2025
New Delhi, June 12, 2025 – Ashoka University is proud to announce that two students from its current Ashoka Scholars Programme (ASP) 2025 cohort have been awarded the highly competitive Inlaks Shivdasani Foundation Scholarship. The Inlaks Scholarships are among India’s most prestigious awards which support exceptional young Indian graduates in pursuing postgraduate studies at leading institutions across the UK, Europe, and the United States. The scholarship enables recipients to study a wide array of subjects and empowers them to advance their academic and professional aspirations on a global stage.
This year, seven students across India received the Inlaks Scholarship, with two awardees from Ashoka University—a noteworthy achievement for the institution. In the 2025 selection cycle, eleven students from Ashoka, including alumni, were shortlisted for the first-round interviews. Of these, two secured the scholarship. Ashoka University is the only institution in India with more than two finalists, highlighting its continued commitment to academic excellence.
Speaking on the achievement, Rudrangshu Mukherjee, Chancellor, Ashoka University, said, “I was one of the first Inlaks Scholars so I am really elated that students of Ashoka are getting the same scholarship. This recognition reflects the spirit of academic excellence, intellectual curiosity, and social responsibility that we strive to instill in our students. The Inlaks Scholarship is a testament to their hard work and to Ashoka University’s commitment to nurturing future leaders and changemakers. Over the years, Ashoka University has steadily emerged as a strong academic ecosystem for students aspiring to pursue global careers and graduate education. This achievement builds on the University’s growing record of international recognition and prestigious scholarships.”
“At Ashoka University, the journey from graduation and beyond is not just a destination but a transformative experience that prepares students to become leaders and change-makers of tomorrow and thrive in a rapidly evolving world. The recent success of our students winning the Inlaks Scholarship is a testament to their hard work and the broad, rigorous academic environment we foster. It’s gratifying to see our scholars gain recognition on national and international platforms, reflecting the quality and depth of education Ashoka provides.” added Priyanka Chandhok, Vice President, Career Development Office and Office of Post-Graduate Studies, Ashoka University.
Two students from Ashoka University were also awarded the prestigious Inlaks Scholarship last year, a testament to their academic caliber and Ashoka’s commitment to providing the resources and mentorship to help students thrive and create meaningful impact in their fields. Notably, both Rudrangshu Mukherjee, Chancellor, and Somak Raychaudhury, Vice-Chancellor of Ashoka University, along with several faculty members, are former Inlaks scholars.
12, Jun 2025
Surging ahead: Skoda Auto outlines framework to strengthen India growth plan 2025 to become the ‘Biggest Year’ for Skoda Auto India
Mumbai, June 12, 2025 – The year 2025 marks an important milestone for Škoda Auto worldwide, celebrating 130 years of rich history and 25 exciting years in India. Building on the strategy of getting closer to customers, Škoda Auto India has outlined a slew of key brand, product, network, and customer-centric initiatives to drive momentum in the Indian market.
Speaking at the occasion, Ashish Gupta, Brand Director, Škoda Auto India, said, “India is the most important growth market for Škoda Auto outside Europe. We are focused on building a strong, future-ready brand with strength of purpose, clarity of vision, and agility of execution. Our product offensive strategy is in tune with evolving consumer needs and aspirations, fuelling our journey of progress. We are getting closer to customers, strategically expanding our network, and reinforcing our legacy of quality, safety, and value. With the wheels in motion across all our business imperatives, 2025 will be the year where we significantly strengthen the brand and surge ahead in India.”
Product Offensive
Škoda Auto India’s product offensive strategy includes an ‘SUV for Everyone’ and enhancing its sedan heritage. With the Kylaq, Kushaq, and Kodiaq catering to every SUV aspiration and price point, Škoda Auto India will also build its sedan legacy driven by the Slavia and a soon-to-be-launched ‘global icon’.
No alternative text description for this imageExpanding to newer markets
Škoda Auto India continues with its vision of expanding to tier II and tier III markets. From over 165 cities today, the brand targets being present in over 200 cities this year. The company has already grown from 120 customer touchpoints in 2021 to over 290 today, with an aim for 350 touchpoints by the end of 2025.
Exploring new business avenues
Škoda Auto India has a clear intent to further strengthen business complementors like its certified pre-owned business to power its growth. While it already caters to government agencies and other fleets, the brand will focus on renewed actions at garnering further growth from these avenues, while enhancing corporate and rural channels.
Enhance customer experience
A group of men in overalls cleaning a car
Description automatically generatedTogether with expanding the quantity of customer touchpoints, Škoda Auto India is also focusing on the quality of the purchase and ownership experience by increasing loyalty and building trust. With Škoda Supercare as standard across all its cars, the brand now ensures customers pay for their routine service only at the end of their second year of ownership or after completing 30,000kms (whichever earlier). There are also warranty packages and other service offerings, ensuring complete peace of mind while owning a Škoda car.
12, Jun 2025
Strategic Investment set to strengthen Kayess Square’s Advanced Taxation Offerings
Kayess Square is known for its superior services, including Accounting, Legal, Secretarial, Valuation, virtual CFO Services, Risk advisory, Due diligence, Investment Banking and transaction advisory. “We are delighted to welcome Consark’s tax compliance & tax advisory division into our family. This integration is a strategic move of Kayess to offer a full spectrum of advisory and compliance services including high-value tax services, all under one roof,” said Sathya Pramod, CEO and Co-founder, Kayess Square Consulting Private Ltd. “With the integration of tax and IT-enabled delivery model, we now have the capabilities to serve our customers with complex requirements in tax-related services that have growing relevance in today’s businesses.”
“We are happy to witness our Tax Compliance and Advisory Division becoming an integral part of a customer-centric organization such as Kayess Square. Our team of taxation experts have the opportunity to continue their excellent performance and add value to Kayess’ fast-growing business clientele,” remarked Padam Mehta, of Consark Advisory Services LLP.
Kayess will continue to invest in new technology, people, and innovation to establish a future-ready finance, tax and compliance practice, while ensuring client satisfaction at all times.
12, Jun 2025
NMIMS School of Business Management Inaugurates MBA Batch of 2025–2027 at Mumbai Campus
Mumbai, SVKM’s NMIMS School of Business Management (SBM), Mumbai, hosted the inauguration ceremony for its new cohort of the MBA, MBA (Human Resources), and MBA (Pharmaceutical Management) programs for the academic year 2025–2027.
The ceremony marked the beginning of an exciting journey for the incoming batch and was followed by a comprehensive foundation program aimed at familiarising students with NMIMS’s academic culture, institutional values, and dynamic learning environment.
The inauguration began with a ceremonial Saraswati Vandana, followed by the traditional lighting of the lamp and the NMIMS anthem. The welcome address was delivered by Dr. Justin Paul, Dean, School of Business Management and Provost – Management Education, NMIMS, who set the tone for the program. Senior leadership from SBM also addressed the students, including Dr. Chandrima Sikdar (Vice Dean – Programs and Student Learning Experience), Dr. Veena Vohra (Vice Dean – Accreditation, Ranking, Industry, and Alumni), and Dr. Mayank Joshipura (Vice Dean – Research and Ph.D. Program).
The ceremony was further enriched by an inspiring address from the Chief Guest, Ms. Preeti Parameshwaran, Managing Director, Barclays India, and a distinguished alumna of SBM. Sharing her journey and professional insights, Ms. Parameshwaran encouraged students to:
“Step out of your comfort zones, think globally, and build your dream destinations and designations. Success, much like the Japanese Kaizen philosophy, is rooted in continuous improvement, embracing diverse perspectives, and building networks that shape not just careers but the future of society.”
Program Chairpersons Prof. Papiya De (MBA), Dr. Hema Bajaj (MBA HR), and Dr. Hari Iyer (MBA Pharmaceutical Management) also addressed the gathering, offering academic guidance and outlining the vision for their respective programs.
Following the inauguration, students embarked on the Foundation Program —a well-structured series of seminars, panel discussions, and preparatory modules in areas such as finance, marketing, and data analytics. Students also engaged in:
● Mindfulness and emotional resilience sessions
● Career advisory interactions
● Campus orientation and faculty interactions
● The program will conclude with a Mumbai Darshan, offering the students a chance to explore the vibrant city and build meaningful connections with peers.
Speaking at the event, Dr. Sharad Mhaiskar, Pro-Vice Chancellor, NMIMS, remarked:
“The business world today seeks leaders who can balance analytical rigor with emotional intelligence—leaders who build people as they drive performance. At NMIMS, we are committed to nurturing such leaders—those who are thoughtful, capable, and value-driven.”
With a legacy spanning over four decades, NMIMS is a leading university recognised for its academic rigor, global partnerships, and cutting-edge infrastructure. The institution adopts a One NMIMS – One MBA approach, ensuring consistency and excellence in education across all its MBA programs and campuses. This standardisation gives recruiters confidence that every NMIMS MBA graduate is equipped with the same high-quality, industry-relevant training.
