30, Apr 2025
Shoppers Stop Q4 Revenue at Rs 1022 Cr, FY24 Revenue Rises 5 Percent to Rs 4436 Cr

Mumbai, April 30, 2025: Shoppers Stop Ltd., a leading department store with premier fashion and beauty brands, has declared its results for the quarter ended 31st March 2025.

Key financial highlights for Q4 FY25:

(In Rs Cr)

GAAP Non-GAAP
Rs. In Cr Q4FY25 Q4FY24 Growth% Q4FY25 Q4FY24 Growth%
Sales 1,022* 1,000 2% 1,284 1,232 4%
Gross Margin 44.3% 40.5% 380Bps 38.8% 36.8% 210Bps
EBITDA 187 199 -6% 38 37 2%
PBT -5 28 -119% 1 5 -72%
PAT 2 21 -91% 9 4 119%

*GAAP sales lower by Rs 41 Cr due to reclassification of few vendors from ROR to SOR, save this, growth +6%

Financial highlights for FY25:

(In Rs Cr)

GAAP Non-GAAP
Rs. In Cr FY25 FY24 Growth% FY25 FY24 Growth%
Sales 4,436* 4,213 5% 5,427 5,228 4%
Gross Margin 41.3% 40.8% 60Bps 37.7% 37.2% 60Bps
EBITDA 751 767 -2% 183 226 -19%
PBT 0 100 -100% 18 76 -77%
PAT 6 73 -92% 23 56 -59%

*GAAP sales lower by Rs 41 Cr due to reclassification of few vendors from ROR to SOR, save this, growth +6%

Management Comments:

Commenting on the Q4 performance, Mr. Kavindra Mishra, MD and CEO of Shoppers Stop Ltd, he said, “Shoppers Stop delivered consistent performance despite continued softness in demand and a challenging macro environment. We achieved 4% revenue growth with 3% Like-for-Like growth (Non-GAAP), marking the second consecutive quarter of LFL growth. Our two campaigns “India Weds with Shoppers Stop” a comprehensive wedding shopping experience, offering a wide array of wedding-related products and services and “Gifts of Love” an initiative featuring a range of products designed to be given as gifts, celebrating love in various forms are successful.

Our strategy of premiumization continues to yield strong results, with premium brands contributing 65% of total sales, +7% YoY. This emphasizes our position as a destination of choice for modern Indian consumers seeking aspirational and world-class experiences. Our First Citizen loyalty program continues to be a cornerstone of our success, driving 82% of sales with growing repeat engagement.

Despite the gradual demand recovery, we are optimistic due to structural changes like premiumization, customer engagement campaigns, and India’s rising affluence and evolving consumer aspirations. We will continue to build strong momentum in premiumization, Beauty and value fashion INTUNE and focus on experiential retail, digital personalization, expansion to drive sustainable growth in FY26 and beyond.”

Performance of strategic pillars in Q4FY25:

  • First Citizen –First Citizen Members contributed 82% to our sales, of which 69% were repeat and the balance 13% from new members. Our Premium Black Card members contributed 16% to our sales,

+38% YoY. Our customer engagement activities continued with round the clock programs and campaigns. The AI personalized video led to 2X increase in conversion.

  • Beauty – Beauty delivered Sales of Rs 209 Cr, (6% YoY) excluding distribution business and Rs 264 Cr

+3% YoY including distribution. Our customer engagement continues with 60K+ makeovers, 115+ Master Classes and 10 beauty Soirée events. We opened First “PRADA” boutique during the quarter, further enhancing our luxury beauty portfolio.

  • Beauty Distribution – Global SS Beauty Brands Limited, our 100% subsidiary continues to outperform with sales of Rs 67 Cr during the quarter +61% YoY growth and year to date Sales of Rs 236 Cr with profitable growth. We expanded our network to 25 Retailers/460+ POS and strengthened our distribution by partnering Zepto in Quick commerce and Wellness Forever in the Pharmacy segment.
  • Private Brands –With a continued focus on profitability, Private Brands sales were at Rs 145 Cr, contributing 11% to overall sales and 16% in the Apparel segment, with improved productivity and higher intake margin. This was supported by the usage of digital prints, natural and sustainable fabrics.
  • INTUNE –Added 15 new stores during the quarter and 52 during the year. As at Q4 end, we have 71 Intune stores across 30 cities. INTUNE generated sales of Rs 54 Cr in Q4 and year to date Rs 192 Cr. The focus remained on productivity improvement for the current portfolio.
  • Store Expansion – We launched 21 stores in this quarter, including 5 Department, 15 INTUNE, 1 Beauty stores. The total capex investment was Rs 52 Cr in Q4 and Rs. 192 Cr in FY25.

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