Category Archives: News

AI and Machine Learning in Process Hazard Analysis (PHA): The Future of Risk Assessment

By-Mr. Vidhya Sagar Verma, Consulting Engineer, Sigma HSE India

Process Hazard Analysis (PHA) has been a cornerstone of industrial safety, helping organizations identify, evaluate, and mitigate risks associated with hazardous processes. Traditionally, PHA has relied on qualitative methods such as Hazard and Operability Studies (HAZOP), Failure Modes and Effects Analysis (FMEA), and Layers of Protection Analysis (LOPA). However, with the advent of Artificial Intelligence (AI) and Machine Learning (ML), the field of risk assessment is undergoing a transformation. These technologies offer the potential to enhance efficiency, accuracy, and predictive capabilities in PHA.

 One of the key advantages of AI in PHA is the ability to process vast amounts of data quickly and accurately. Traditional PHA relies on human expertise to analyze historical incident reports, operational data, and safety performance metrics. AI-powered algorithms can automate this process, identifying patterns and correlations that might be overlooked by human analysts. By leveraging Natural Language Processing (NLP), AI can also analyze safety documentation, regulatory reports, and technical manuals to extract relevant risk information efficiently.

 Machine Learning enables organizations to move beyond historical data analysis and into predictive risk assessment. By using ML models trained on past incident data, AI can predict potential failures and hazardous scenarios before they occur. Advanced algorithms can assess the likelihood of specific failure modes based on real-time data from industrial sensors, leading to proactive maintenance and improved hazard identification. AI-powered systems can continuously monitor industrial operations in real time, using sensor data to detect deviations from normal operating conditions. By applying anomaly detection algorithms, these systems can identify early warning signs of potential hazards, such as pressure build-ups, temperature fluctuations, or equipment malfunctions. This real-time hazard detection capability enhances operational safety by allowing operators to take immediate corrective actions before an incident escalates.

 AI can act as an intelligent decision-support tool for risk assessment teams. By integrating AI with existing PHA methodologies, organizations can receive recommendations on risk mitigation strategies, ranking them based on effectiveness and feasibility. AI-driven simulation tools can also model various risk scenarios, providing safety engineers with data-driven insights to optimize safety measures. A digital twin is a virtual replica of a physical system that can be used to simulate different operational scenarios. AI-driven digital twins enable organizations to conduct virtual PHAs, allowing safety professionals to test the impact of various hazards and mitigation strategies without exposing personnel or assets to real-world risks. These simulations can enhance safety planning and improve the robustness of risk assessments.
Human factors play a significant role in traditional PHA, where subjective judgment and experience influence risk evaluations. AI helps reduce human error by standardizing risk assessments and ensuring that decisions are based on data-driven insights rather than personal biases. Additionally, AI-powered checklists and automation tools ensure consistency in safety evaluations across different teams and locations. Ensuring compliance with safety regulations is a critical aspect of PHA. AI can streamline the compliance process by automatically reviewing regulatory requirements, cross-referencing safety reports, and generating documentation in line with industry standards. This not only reduces the administrative burden on safety professionals but also ensures that risk assessments remain aligned with evolving regulatory frameworks.

 While AI and ML offer transformative benefits to PHA, their adoption comes with challenges. Data quality and availability are crucial for training effective ML models, and organizations must invest in reliable data collection systems. Additionally, AI-based risk assessments should complement, rather than replace, human expertise, as critical safety decisions still require human oversight. Ethical considerations, such as transparency in AI decision-making and potential biases in ML algorithms, also need to be addressed.

 AI and Machine Learning are revolutionizing Process Hazard Analysis, offering enhanced efficiency, predictive capabilities, and real-time risk assessment. By integrating these technologies into PHA methodologies, organizations can improve safety outcomes, reduce downtime, and ensure regulatory compliance. While challenges remain, the future of risk assessment will increasingly rely on AI-driven insights to create safer industrial environments. Embracing AI in PHA is not just a technological advancement—it is a step toward a more proactive and data-driven approach to process safety.

Vice President Celebrates 150th Advent of Srila Prabhupad with Gaudiya Mission, Honoring His Legacy

Kolkata,1st March 2025: Gaudiya Mission hosted the 150th Advent Commemoration of Srila Prabhupad on Friday at Science City Auditorium. The closing ceremony featured His Excellence, Jagdeep Dhankhar, Vice President of India; Dr. C.V. Ananda Bose, Governor of West Bengal; Suresh Gopi, Minister of State for Tourism; and Srimad Bhakti Sundar Sanyasi Goswami Maharaj, Acharya & President of Gaudiya Mission.

The distinguished guests also unveiled two books, furthering the Mission’s legacy of spiritual and philosophical discourse.

His Excellence, Jagdeep Dhankhar, Hon’ble Vice President of India, said, “It is a moment of immense pride and spiritual fulfillment to be part of the 150th birth anniversary celebrations of Srila Bhaktisiddhanta Sarasvati Thakur. His teachings continue to illuminate the path of devotion, knowledge and righteousness, shaping the spiritual consciousness of countless individuals across the world. The recognition of this historic occasion by UNESCO signifies the global importance of Srila Bhaktisiddhanta’s message. His legacy is a guiding light, reinforcing the values of unity, service, and unwavering faith. The issuance of a commemorative coin and stamp by Hon’ble Prime Minister Shri Narendra Modi ji symbolises our civilisational heritage and the profound impact of spiritual wisdom on national unity. These timeless values will continue to inspire generations. India has always been the spiritual center of the world. Our rich heritage, deeply rooted in dharma and culture, has withstood the tests of time. The vision of great spiritual leaders like Srila Bhaktisiddhanta strengthens our collective resolve to uphold these values. Our culture is our identity. It is imperative to preserve and sustain it for future generations. True progress is not merely material but also deeply rooted in spiritual awakening. The teachings of our saints and sages remind us to embrace humility, wisdom, and the pursuit of higher consciousness. As we gather today to honour Srila Bhaktisiddhanta Sarasvati Thakur, let us pledge to carry forward his vision of a just, harmonious and spiritually enriched society. May his wisdom continue to guide us towards truth, righteousness and universal well-being. Hare Krishna Hare Krishna Krishna Krishna Hare Hare, Hare Rama Hare Rama Rama Rama Hare Hare.”

His Excellence, Dr. C. V. Ananda Bose, Governor of West Bengal, said, “This is an occasion I will always cherish. It is an honour to be associated with such a great spiritual leader. India is recognised as a prominent spiritual centre. Kolkata, a historic spiritual and cultural hub has been at the heart of many discussions. The gathering highlighted figures like Swami Vivekananda and Sri Ramakrishna Paramahansa, emphasising their role in shaping India’s identity. However, if we lose our traditions, we lose ourselves. Ideological subversion is a real threat—we must stay vigilant. The Bhagavad Gita’s teachings were referenced as a guide to maintaining focus and national purpose. Sanatan Dharma stands for inclusivity, universal well-being, and moral strength. It is our duty to preserve and propagate it. India’s spiritual fabric is its greatest strength. We must protect it—not just for ourselves but for the world.”

Kia India Recognized for Excellence in Workplace Culture with ‘Great Place to Work’ Award

New Delhi, 1 March 2025 – Country of Chief Mass, a premium car manufacturing company, received the iconic “Great Place to Work” certification for the period from February 2025 to February 2026. This recognition highlights the company’s unbreakable commitment to creating a faith-based, inclusive, and high-performance workplace culture, where employees feel valued, powerful, and inspired.

With over 92% of employees from nationwide corporate, regional, and plant offices participating, this achievement reflects India’s employee-friendly policies, which prioritize the all-round professional development of its employees.

Commenting on this achievement, Shri Guanggu, Managing Director and CEO of Kia India, said, “Receiving the ‘Great Place to Work’ recognition is a proud moment for all of us. Our customer-focused, people-centric approach, combined with a team culture that is rooted in collaboration and trust, is what makes our working style unique. This certification is proof of our continuous journey. We are committed to listening to our people, learning from their insights, and investing in their development, which has helped make Kia India one of the most inspirational workplaces. Our mission is clear: to redefine mobility through innovation and development, and build a workplace culture that remains unshakable.”

The authentication process followed the Great Place to Work® model, which evaluates five key dimensions of workplace culture: trustworthiness, respect, fairness, pride, and camaraderie. Kia India excelled in all these areas, demonstrating a strong commitment to employee participation, welfare, and excellence. Kia India is now one of the select few automobile manufacturers to receive this prestigious recognition.

Private Hospitals Set to Boost Bed Capacity by 10,000 in the Upcoming Fiscal Periods

1 March 2025

Healthy cash accruals to fund expansion plans; credit profiles to remain stable

Private hospitals in India will increase their capacity by over ~4,000 beds next fiscal, at an investment of ~Rs 11,500 crore, after an aggressive addition of around ~6,000 beds this fiscal. The bed addition in just these two fiscals will equal those added between fiscals 2020 and 2024.

A Crisil Ratings analysis of 91 private hospitals, with a combined revenue of about ~Rs 64,000 crore last fiscal, indicates as much.

For the record, private hospitals account for ~63% of the sectoral revenue in India. Over fiscals 2020-2024, private hospitals clocked a compound annual growth rate of ~18% in revenue and healthy operating profitability of ~18%, ensuring strong cash flow. Their strong performance and the relatively low bed capacity per person in India vis-a-vis developed and developing nations has spurred substantial investments through private equity and initial public offerings (IPOs). This has strengthened balance sheets and enabled hospitals to pursue ambitious bed additions without materially impacting their credit profiles.

Says Anuj Sethi, Senior Director, Crisil Ratings, “With occupancy close to the peak of 65-70% and continued demand for quality healthcare, private hospitals are investing ~Rs 25,000 crore this fiscal and the next, nearly 80% higher than the average annual investment in the previous four fiscals. Three-fourths of the capex will be funded through internal accruals. Plus, healthy return metrics have attracted a substantial investment of Rs 55,000-60,000 crore from private equity and equity markets since fiscal 2022.”

Half of the new beds will come from greenfield expansions, highlighting significant investment in new healthcare infrastructure. About 40% will comprise brownfield development, focusing on modernising and optimising existing facilities. The remaining 10% will result from large players taking over under-construction hospitals and small and mid-sized hospitals, reinforcing organic growth efforts.

Says Naren Kartic.K, Associate Director, Crisil Ratings, “The large proportion of greenfield expansion poses risks related to timely completion and ramp-up in occupancies. However, given that ~70% of these projects are in metropolitan/Tier 1 cities, where hospitals reach optimal occupancy and breakeven in 12-15 months, the pressure on profitability and associated return metrics is likely to be limited. Moreover, recent equity raises have strengthened balance sheets, allowing for absorption of capex debt without materially impacting debt protection metrics.”

Interest coverage ratio and total debt to Ebitda1, both key debt protection metrics, are expected to stay healthy at ~8.0 times and ~1.2 times, respectively, mirroring last year’s performance and lending stability to credit profiles.

While healthy demand for quality healthcare should keep occupancy high despite the bed addition, the ability of hospitals to sustain operating profitability and regulatory changes will remain monitorable in the road ahead.

A Complete Guide to the Best NEET SS Pediatrics Courses for Medical Aspirants in India

Medical professionals aspiring to specialize in Pediatrics face a complex journey that demands comprehensive knowledge, practical expertise, and systematic preparation. The field encompasses diverse areas from General Pediatrics to specialized domains like Neonatology, Pediatric Neurology, and Critical Care. For medical students, NEET SS aspirants, and practicing pediatricians seeking to enhance their expertise, structured courses serve as vital stepping stones toward mastery of this discipline. India offers a range of specialized Pediatrics preparation courses through various institutions and platforms, combining innovative teaching methodologies with practical training. These programs integrate video-based learning, interactive case studies, assessment modules, and expert mentorship to create well-rounded medical professionals. Here’s an analysis of the leading Pediatrics preparation courses available across India:

1. DocTutorials’ NEET SS Pediatrics Online Coaching

DocTutorials is one of India’s top online coaching platforms for NEET SS preparation, offering a Pediatrics course that covers General Pediatrics, Pediatric Critical Care, and Pediatric Genetics in depth. The course is structured with high-quality video lectures by renowned pediatricians, ensuring students gain both theoretical clarity and practical insights. A key highlight of this program is the Quick Revision Module, which allows students to review core concepts efficiently before exams. Additionally, DocTutorials provides a comprehensive question bank with detailed explanations, mock tests, and personalized mentorship to enhance learning. The live and recorded sessions ensure that students can learn at their convenience while also engaging in real-time discussions with faculty members.

2. DigiNerve’s Pediatrics MD (Residency + NEET SS) Course

DigiNerve’s Pediatrics MD (Residency + NEET SS) course is designed for medical graduates pursuing a residency in Pediatrics as well as those preparing for NEET SS Pediatrics. Backed by Jaypee Brothers Medical Publishers, this program offers a structured, concept-based learning experience that ensures residents build both theoretical knowledge and clinical expertise. The course consists of 200+ hours of expert-led video lectures, focusing on key topics like General Pediatrics, Pediatric Infectious Diseases, and Pediatric Neurology. A unique feature of this course is the Diagnosis & Treatment (DxTx) modules, which provide real-world case studies to enhance decision-making skills. The course also includes 4,400+ high-yield practice questions, 200+ OSCE scenarios, and AI-powered learning through Dr. Wise Chatbot for instant query resolution. With flexible duration options ranging from 6 to 36 months, DigiNerve ensures that medical professionals can tailor their learning experience based on their schedules.

3. PrepLadder’s NEET SS Pediatrics Online Course

PrepLadder is a trusted platform for medical entrance exam coaching, and its NEET SS Pediatrics course is designed to offer a comprehensive, structured approach to exam preparation. The course includes 300+ hours of expert-led video lectures covering all sub-specialties of Pediatrics, including Neonatology, Pediatric Endocrinology, and Pediatric Rheumatology. One of the standout features of PrepLadder’s course is its 4,000+ MCQ question bank, which helps students strengthen their problem-solving skills through real-world clinical scenarios. The program also provides high-yield mock exams, topic-wise tests, and interactive doubt-clearing sessions with subject matter experts. With a focus on conceptual clarity, strategic revision, and practical application, PrepLadder’s course is an excellent choice for NEET SS aspirants.

4. Marrow’s SS Pediatrics Course

Marrow’s NEET SS Pediatrics course is one of the most sought-after programs in India, known for its high-quality content and structured learning methodology. This course offers 250+ hours of video lectures, with over 60 hours dedicated to General Pediatrics and the rest covering specialized topics like Neonatology, Pediatric Cardiology, and Pediatric Neurology. The course includes a comprehensive question bank, grand tests, and periodic assessments that help students evaluate their progress. Additionally, Marrow provides image-based learning modules to help students understand clinical scenarios better. One of the key advantages of this course is its integrated approach, ensuring that students not only prepare for exams but also develop strong clinical reasoning skills.

5. SPEED’s NEET SS Pediatrics Preparation

SPEED is a well-known platform in India for medical entrance and super-specialty exam coaching, and its NEET SS Pediatrics course is no exception. This program is structured to provide a 360-degree learning experience, combining live online classes, recorded lectures, and interactive learning sessions. SPEED’s course is led by top pediatricians from reputed Indian medical institutes, ensuring students receive expert guidance and up-to-date clinical insights. The course also includes a vast collection of study materials, high-yield notes, and thousands of practice questions to help students reinforce their understanding. One of the key highlights is the mock exam series and last-minute revision programs, which enable students to assess their preparedness effectively. The SPEED Learning App also provides easy access to course materials, allowing students to study on the go.

NLB Services Strengthens Role in Tech Innovation as Exclusive Talent Partner for Mumbai Tech Week 2025

Mumbai, February 28, 2025: The much awaited second edition of Mumbai Tech Week (MTW), the largest AI event in Asia returns to the Jio World Convention Centre, BKC, Mumbai February 28 – March 1, 2025. Presented by the Government of Maharashtra and the Tech Entrepreneurs Association of Mumbai (TEAM), this landmark event is set to amplify Mumbai’s position as the ‘AI Use Case Capital for Asia’ and showcase MumbAI as a city where AI intersects with industry, civil society and the arts & media at unprecedented scale. Building on its successful launch last year, MTW 2025 will facilitate dialogue and future-focused discussions on the development and rapid evolution of core AI foundations and models. The event features founders building global AI companies, leaders scaling solutions, and policymakers shaping the national AI framework.

In addition to in-depth conversations and networking avenues, the event will also include an AI-powered Job Fair powered by NLB Services. A host of India’s leading technology companies will be part of the job fair, promising over 200+ job opportunities for candidates with expertise in niche technology domains like Artificial Intelligence (AI), Machine Learning (ML), Blockchain, Data Science, and Full Stack Development. Prominent recruiters include brands such as National Payments Corporation of India, Shaadi.Com, Dream11, Quantiphi and many others.

Commenting on the event, Vivek Khemani, member of Governing Council, Tech Entrepreneurs Association of Mumbai (TEAM), and Co-founder, Quantiphi said, “With the ongoing AI revolution significantly influencing the future of both business and society, the Mumbai Tech Week 2025 is expanding its scope this year to feature more attendees, exhibitors, and speakers. As Mumbai solidifies its unique position as a leading innovation and adoption hub for AI, talent acquisition and upskilling remain at the forefront of key business priorities. The event, besides playing the role of a point of convergence for tech and leadership, will also open new doors for skilled technology professionals.

Speaking on the event and emphasizing the importance of talent accessibility in today’s evolving digital landscape Varun Sachdeva, SVP & APAC Head at NLB Services said “In a tech-driven era defined by innovations in AI and other related fields, Mumbai Tech Week 2025 promises the exchange of ideas, inspiration and impact. To meet future business demands, industries must focus on bridging the skill gaps across digital domains. At NLB Services, we are committed to leveraging AI-driven recruitment solutions that connect the right candidates with the right opportunities. The Job Fair at Mumbai Tech Week 2025 Job Fair 2025 reinforces our vision, and we are excited to curate a platform that benefits job seekers and employers alike.”

M3M Foundation Empowers PTR with Thermal Drone to Monitor from the Skies

Pilibhit, Uttar Pradesh: In an event held on 24th Feb at Mustafabad Tourism Centre of Pilibhit Tiger Reserve, a thermal drone was provided to Pilibhit Tiger Reserve by the M3M Foundation under the VanJeevan Program.

VanJeevan is a collaborative effort of the M3M Foundation, YFLO Delhi Chapter, with an aim to prevent human-wildlife conflict. Thermal drone will support the collection of data from inaccessible landscape, measure waterbody levels and help in creation of maps that will enhance biodiversity documentation.

The thermal imaging capabilities of the drone will enable the forest field staff to detect signs of ground fires early, enhance rescue and wildlife tracking capability, reduce forest offences, and ensure the safety of forest field staff and the local community.

During the event, Dr. Aishwarya Mahajan, Managing Trustee and President, M3M Foundation, not only provided drone but also donated 275 forest-life kits containing bags, t-shirts, lowers, caps, raincoats and water bottles for the Baghmitra and watchtower guards of Pilibhit Tiger Reserve.

Dr. Payal Kanodia, Chairperson YFLO Delhi Chapter, while talking about the wildlife program, said, “We stand strongly for biodiversity and protection of wildlife and mitigating human-wildlife conflict. Earlier, we had installed solar lights on watchtowers and posts in Pilibhit Tiger Reserve and now going a step further, thermal drone is also being provided. In the future, we will continue to contribute to the conservation of wildlife in collaboration with the department.”

Dr. Aishwarya Mahajan, Managing Trustee and President of M3M Foundation, while talking about the importance of thermal drones, said “This thermal drone worth lakhs of rupees is capable of keeping an eye on every nook and corner of the forest. This will definitely help the Tiger Reserve in ensuring the safety of wild animals.”

On behalf of Pilibhit Tiger Reserve, Deputy Director Manish Singh thanked M3M Foundation for it’s initiatives and said “These efforts are certainly commendable. The solar lights installed by M3M Foundation have shown a significant reduction in the attacks on the guards of the Watchtower by wildlife. The usefulness of thermal drones in the extreme conditions of the forest is axiomatic.

Dr. Aishwarya Mahajan, Mandeep, Ashish Mehra, Ashish from M3M Foundation and Deputy Director Shri Manish Singh, Baghmitra and other members from Pilibhit Tiger Reserve were present at the event.

Myntra Celebrates 18th Year with Myntra Birthday Blast, Offering Shoppers Special ‘Return Gifts’

To commemorate its 18th birthday, Myntra has announced the second edition of the Myntra Birthday Blast (MBB). The shopping event, happening from March 1-10 brings together over 4 million styles from 7000+ international, domestic and Made-in-India brands across fashion, beauty and lifestyle.

The categories that are expected to garner traction from consumers during MBB include Men’s Casual Wear, Men’s and Women’s Ethnic wear, Women’s Western Wear, Beauty and Personal Care, Watches and Wearables, Accessories, Sportswear and Home and Living. Several popular brands that are expected to witness heightened traction include Puma, Lakme, H&M, Tommy Hilfiger, CK, BOSS, Estee Lauder, H&M, MANGO, Libas, Skybags, Safari, Adidas, MAC, and Blackberrys among others.

Speaking on the second edition of Myntra Birthday Blast, Bharath Kumar BS, Head of Revenue and Growth, Myntra said, “As Myntra celebrates 18 incredible years, we are grateful for the love and trust of our customers, brand partners, and employees who have shaped this journey. From redefining fashion e-commerce to setting new trends, our commitment to innovation and customer delight remains stronger than ever. To celebrate this milestone, Myntra Birthday Blast brings together some of the most exciting offers for eligible shoppers, while also surprising them with return gifts.”

Exciting new launches for MBB

This edition of Myntra Birthday Blast will showcase an exciting lineup of brand launches and new collections across fashion, beauty, and home categories. YSL, one of the most loved fashion & beauty brands globally has launched its perfume collection on Myntra for the first time. Other new brand launches across categories include Corsica, Under Armour Kids, Duroflex, Sleepy Head, The Sleep Company, Sleepy Cat, and WakeFit. Customers will also be able to explore new collection drops like the Biba X Kriti Sanon collection, The Rare Rabbit Denim collection, and USPA x Vijaya Shree Collection amongst a host of other new line-ups from brands like H&M, Crocs, Enamor, MANGO, Blackberrys and Taneira.

Adding to the excitement, the event will also see Myntra giving back to its shoppers, with customers getting assured return gifts as per the applicable terms, including iPhones, AirPods, and other exciting surprises. This mega event presents a one-of-its-kind opportunity for brands to engage with millions of customers, including first-time shoppers, eager to discover unique and trendy fashion and beauty solutions. The shopping event includes several exciting deals, including B’day Blast deals, Midnight Steals, Brand of the Day and Grab or Gone deals. With over 12k styles, customers in Bengaluru can get their select brands, available on M-Now, delivered to them starting in 30 minutes.

Myntra is further enhancing the shopping experience with AI-led features like MyFashionGPT and My Stylist along with other features like multi-product virtual try-ons, and the Ultimate Glam Clan program, a shopper-led creator program designed to help shoppers make informed decisions with reviews. Top influencers from across the country, will also create exclusive looks to inspire fashion, lifestyle and beauty enthusiasts. Myntra Birthday Blast is set to deliver an immersive, seamless, and rewarding shopping experience for every customer.

New Relic Boosts Intelligent Observability with AI Innovations, Accelerating Enterprise Business Transformation

Bangalore, India—NEW RELIC NOW+—February 28, 2025—New Relic, the Intelligent Observability company, announced 20+ AI platform innovations and new ecosystem partnerships. New Relic gives customers the most comprehensive intelligent recommendations by integrating Retrieval Augmented Generation (RAG) from its platform with customer-defined data and third-party sources so they can take immediate action. This intelligence makes the New Relic Intelligent Observability Platform accessible and understandable so that any user across the enterprise can optimize business and IT operations and control costs.

“Enterprises are in a multi-cloud, multi-platform world where data is exploding and stored in a multitude of places,” said New Relic CEO Ashan Willy. “We stayed steps ahead of this evolution by innovating our platform and expanding our ecosystem to be the first to empower our customers to truly take advantage of AI for observability. We are constantly pushing the boundaries of what is possible to build a platform that meets not just our customers’ current needs, but also their needs five and even ten years down the road.”

“Now, we’ve opened the door for companies to thrive in this ‘age of intelligence’ where observability extends far beyond what a human alone can accomplish. Real intelligence means applying observability expertise to dynamic environments and surfacing the right insights to the right person at the right time—wherever they work. Our customers now have the knowledge they need to take action and benefit from observability across every single department, from developers, support, security, executives, and finance.”

Delivers 20+ innovations that infuse intelligence across every corner of its platform The New Relic Intelligent Observability Platform is built with data at its core. It collects and monitors all telemetry data and leverages AI that can be used to predict and prevent business-impacting issues by surfacing the right insights. New Relic is delivering 20+ innovations to its 85,000 customers that infuse intelligence across its platform to help enterprises ensure engineering excellence, business uptime, and the best digital experiences for their customers.

Capabilities and partnerships:

● AI capabilities and integrations drive business uptime:

○ Agentic Integrations – Enables AI agent to AI agent integrations to bring New Relic’s critical observability data and intelligent recommendations across the business and tech ecosystem. New agentic AI integrations with ServiceNow and Google Gemini will build upon New Relic’s expanding AI integration ecosystem that includes GitHub Copilot and Amazon Q Business.

○ Response Intelligence – Contextualizes all metrics, changes, and

services—including external sources like ITSMs—to accelerate incident resolution. Unifies all telemetry data and correlates it in a single view, providing

AI-strengthened impact analysis and mitigation recommendations based on past incidents.

○ Predictions – The industry’s most comprehensive Predictions engine leverages machine learning algorithms to analyze historical data, quickly identify patterns, and forecast time-series metrics within a singular interface. Anticipates problems before they occur to drive better system performance, increased uptime, and improved revenue.

● Cost optimization capabilities drives engineering excellence and developer productivity:

○ Cloud Cost Intelligence – Delivers detailed views into multi-cloud cost trends, drivers, and impacts so business teams can be strategic about current and future cloud investment.

○ Pipeline Control – Intelligently maximizes the quality and value of telemetry data to control data, manage costs, ensure security and compliance, and understand ROI. Provides a feature-rich pipeline rules engine to manage data, allowing users to route, filter, enrich, and transform all telemetry data in flight to maximize the value of data ingested.

○ Service Architecture Intelligence – Simplifies service, infrastructure, incident and quality management by consolidating critical knowledge on these aspects into customizable catalogs, scorecards, teams and maps.

● Intelligent APM drives business uptime:

○ Transaction 360 – The industry’s only intelligent observability solution for transactions resolves issues 5x faster by providing a unified view of

business-critical transactions so enterprises can quickly identify and fix the root cause of incidents. By integrating granular service-level details from transaction traces with an end-to-end perspective from distributed tracing, it delivers a complete picture of problematic transactions via a single click.

● DEM capabilities drive excellent digital experiences:

○ Streaming Video and Ads Intelligence – The industry’s first intelligent observability solution for streaming media helps maintain high-quality video and ad experiences across diverse devices and regions. Unifies video Quality of Experience (QoE) metrics, app performance, back-end infrastructure, and ad analytics. Unlike competitors’ siloed solutions, this comprehensive approach provides a holistic view of the entire media distribution pipeline.

○ Engagement Intelligence – Automates data collection and uses intelligent element attribution to capture every interaction, eliminating manual instrumentation and accelerating how organizations analyze and improve digital user interactions. It

correlates user behavior beyond the front-end application to the underlying services and infrastructure, democratizing insights by making them accessible to every engineer supporting digital experiences.

“Enterprises that adopt Intelligence have a competitive edge, as they turn to AI for enhanced business decisions based on insights from large data sets, increased productivity, improved customer experiences, faster innovation, and cost reduction,” said IDC Group Vice President

Stephen Elliot. “Observability provides the lens on digital business, and as such, the ideal place for these intelligent capabilities to live. All businesses will demand observability innovations that make these outcomes achievable.”

Expands open ecosystem to empower businesses with Intelligent Observability Platform and advanced AI integrations

New Relic is expanding its open ecosystem to empower businesses across the enterprise with its Intelligent Observability Platform and advanced AI integrations. By connecting its platform with best-of-breed solutions, New Relic delivers mission-critical insights and intelligent recommendations to the tools and platforms where customers already work. The New Relic Intelligent Observability Platform drives business growth and developer velocity by integrating across workflows and enabling insights wherever customers operate. New Relic is positioned to power the ecosystem because its platform is extensible and strengthened by a sophisticated AI engine, paired with its platform approach to packaging and pricing.

“At Cimpress Technology, we operate in a complex and diverse environment that demands a robust observability strategy. We regularly review our tools to ensure we’re using the best solutions for our needs, and New Relic remains our tool of choice. What truly sets New Relic apart is not just its powerful platform, but also their exceptional proactive support. Their commitment to our success and their hands-on approach has been invaluable in helping us navigate our observability challenges and align with our strategic goals,” said the Cimpress Technology Engineering Experience Team. “New Relic provides clear and total visibility into issues across multiple services, allowing us to trace them to their root cause from a single view. Their expansive and growing feature set constantly introduces new ways to ensure system reliability. Additionally, their query system is a game changer for extracting and analyzing data, enabling us to unify insights from different New Relic products in one place. We look forward to continuing to innovate together as we scale and evolve.”

PDS Triumphs with Two Prestigious Honors: Great Place to Work Certification and WOW Workplace Award

Mumbai, 28 February 2025: PDS is a global fashion solutions and infrastructure company offering customized solutions to global brands and retailers across services like product development, sourcing, manufacturing, and brand management. The company is pleased to announce the certification of Great Place to Work® by GPTW and the receipt of the WOW Workplace Award by Jombay, a recognition for being a workplace of winners.

This recognition reaffirms PDS’ dedication to ‘People-first’ approach by cultivating an inclusive and supportive workplace culture, where all team member’s contributions are valued and celebrated. With a diverse team, the company continues to prioritize a workplace culture that encourages growth, collaboration, and equality.

Congratulating on the recognitions Pallak Seth, Executive Vice Chairman, PDS said, “We believe that creating a great workplace starts with building a culture that values, empowers, and motivates our people. Our people are at the core of our success, and we extend our sincere appreciation to every team member for contributing in making PDS an exceptional place to work. We feel proud of the culture we’ve built and are excited to keep pushing the boundaries of what a truly inclusive, forward-thinking workplace can be.”

Sanjay Jain, Group CEO, PDS, expressed his thoughts, “Being recognized as one of India’s Best Places to Work by GPTW and receiving WOW award is a testament to our commitment to fostering a workplace where employees feel valued, inspired, and empowered. They affirm the work we’ve done so far to ensure that PDS is not just a place to work, but a place to thrive. We are excited to build on these principles and create even more opportunities for success and collaboration in the future.”

How PDS Creates an Exceptional Workplace:

• Listening to Employee Needs: PDS prioritizes open communication through town halls and regular gatherings, ensuring that employee feedback drives meaningful improvements.
• Culture of Transparency: Leadership fosters a culture of trust, where dialogue and feedback are encouraged to continuously evolve and enhance the work environment.
• Empowering Employees with Resources: Employees have access to cutting-edge tools, learning opportunities, and structured career paths to help them succeed.
• Investment in Technology: PDS focuses on advanced systems and automation to enhance productivity, efficiency, and innovation across the organization.
• Professional Development: Employees benefit from mentorship programs, leadership training, and upskilling initiatives to support career growth.