29, Jul 2024
eClerx GenAI360 Platform Wins the 2024 Globee Silver Award for Technology
Mumbai, July 29, 2024: eClerx Services Ltd (ECLERX.NS) eClerx announced today that its GenAI360 Platform has been named the Silver winner for AI Innovation at the 19th Annual 2024 Globee® Awards for Technology.
More than 1,700 nominations were received for the award. The Globee® Awards for Technology is a renowned program celebrating outstanding achievements and innovations across the tech industry.
The eClerx GenAI360 Platform focuses on content, virtual customer care, code automation, and insights across various business needs. By integrating advanced foundation models, GenAI360 delivers improved efficiency and creativity to users in multiple use cases.
“We are thrilled and honored to receive this recognition from the Globee® Awards,” said eClerx Global Head of Technology Sanjay Kukreja. “This Silver award is a testament to our commitment to delivering innovative solutions leveraging the latest in technology with a focus on empowering businesses to achieve greater efficiency, quality, and better insights. It reflects our dedication to continuous innovation and excellence in technology.”
Globee Awards President San Madan added, “Congratulations to all the exceptional winners of the 2024 Globee Awards for Technology. Your groundbreaking innovations and unwavering dedication have set a new standard of excellence in technologies everywhere. At Globee Awards, we proudly celebrate your remarkable achievements and look forward to witnessing the transformative impact you will continue to make in the world. Keep pushing the boundaries of what’s possible and inspiring us all.”
The award is the second of two awards the platform has won in 2024. In January, the eClerx GenAI360 Platform was selected as a winner of the BIG Innovation Awards 2024, an annual business accolade by the Business Intelligence Group.
For more information, visit https://eclerx.com/genai360-platform/
About eClerx
eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 16,800+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, the UK, and the USA.
For more information visit www.eClerx.com.
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- By Rabindra
29, Jul 2024
Tips to maintain your washing machine’s longevity and performance
The washing machine is an essential appliance in Indian households, making it crucial to ensure its proper maintenance and longevity. Regular maintenance is integral to ensure that the appliance performs optimally throughout the year, regardless of weather conditions or location. In addition, there are several factors to consider, such as checking for leaks, avoiding overloading the machine, and regularly cleaning the drum. In this guide, we will take a closer look at all the factors to keep in mind to ensure your washing machine’s optimal performance and longevity.
1. Checking for Leaks
Regularly inspect your washing machine for leaks, which can indicate problems with hoses, connections, or internal components. Start by looking for visible water or moisture around the machine. Then, check the hoses and connections at the rear of the machine for any drips or leaks. Addressing leaks promptly prevents water damage and maintains the machine’s efficiency.
2. Maintaining the Exterior
Keeping the exterior of your washing machine clean and well-maintained not only improves its appearance but also extends its lifespan. Wipe down the sides with a damp cloth regularly to remove dust and soap scum. Ensure that the control panel and buttons are functioning properly. Avoid using harsh cleaners that can damage the machine’s finish. A well-maintained exterior reflects your commitment to protecting your equipment and ensures it continues to operate smoothly.
3. Avoiding Overloading
Avoid overloading your washing machine to ensure effective cleaning and prevent damage. Overloading can strain the motor and suspension system, resulting in premature wear and tear. Additionally, an imbalanced load during the spin cycle can cause excessive noise and vibration, further potentially damaging the machine over time. Brands like Haier offer recommended loading capacities for each of their washing machine models, and it is integral to follow those recommendations. Adhering to these guidelines ensures the machine operates efficiently and helps prevent issues such as motor strain and imbalanced loads, contributing to the appliance’s longevity and optimal performance.
4. Spin Speed Selection
Selecting the appropriate spin speed is crucial for laundry care. Haier India offers washing machine models with various spin speeds tailored for different fabric types and laundry needs. High spin speeds are suitable for cotton and durable fabrics, while delicate textiles benefit from lower spin speeds to prevent stretching or damage. Using the correct spin speed is integral as it ensures your clothes come out clean and dry, while also prolonging the washer’s lifespan and efficiency.
5. Cleaning the Drum
Detergent residues, fabric softeners, and dirt can accumulate in the drum over time, leading to unpleasant odors and affecting laundry cleanliness. To clean the drum effectively, run a hot water cycle on an empty machine with one cup of white vinegar or a washing machine cleaner. This helps break down residues and eliminates odors. Afterward, wipe down the drum’s interior with a damp cloth to remove any remaining dirt, ensuring your washing machine is clean and ready for the next wash cycle. Regular maintenance like this helps maintain optimal performance and hygiene of your washing machine.
6. Using the Right Detergent
Choosing the right detergent is crucial for the efficiency and longevity of your washing machine. Use detergents specifically designed for high-efficiency (HE) machines, as recommended by the manufacturer. Incorrect detergent choices can result in excess foam that the machine cannot rinse off properly, leading to dirt buildup and potential blockages. Measure the detergent according to the load size and follow the manufacturer’s instructions to prevent soap buildup and maintain optimal efficiency.
7. Balancing the Load
Properly balancing the load before starting a wash cycle is crucial for preserving your washing machine’s integrity. An unbalanced load can cause excessive wear on internal components, create noise, and potentially damage the machine. To maintain balance and ensure smooth operation, evenly distribute clothes around the drum. Avoid placing too much weight on one side of the drum to prevent imbalance during the wash cycle.
8. Cleaning the Detergent Dispenser
Detergent and fabric softener residues can accumulate in the dispenser, affecting performance and causing odors over time. To maintain proper functioning and cleanliness, regularly remove the dispenser from your washing machine and clean it thoroughly with hot water. Use a soft brush or cloth to scrub away any buildup in all compartments of the dispenser. Ensure the dispenser is completely dry before reinserting it into the machine.
This comprehensive guide covers essential maintenance tips for your washing machine to ensure it operates efficiently and lasts longer. Alongside following these guidelines, it is crucial to read your washing machine brand’s instructions and recommendations for use. Brands like Haier offer various types – top-load and front-load – and sizes of washing machines, each with its own set of recommendations for optimal performance and longevity. Additionally, Haier India offers market’s biggest drum of 525mm in a washing machine with noise-less operation.
29, Jul 2024
HCLTech collaborates with SAP India to upskill technology professionals
NOIDA, India, July 29, 2024—HCLTech, a leading global technology company, has collaborated with SAP in India to provide SAP-certified training to professionals in Consulting, IT and Engineering sectors. HCLTech will leverage SAP Learning platform to offer trainings on new and existing SAP software solutions, delivered through HCLTech’s proprietary learning platform Career Shaper™.
SAP and HCLTech have the experience to cater to 25 diverse industry verticals as well as technology tracks. This initiative will accelerate the efforts of enterprises to build talent pools with SAP software and Digital competencies. Tech professionals across all career levels will have access to industry-leading experts to acquire essential SAP skills, such as Advanced Business Application Programming (ABAP), Finance and Controlling (FICO) and Production Planning (PP) as they learn how to apply them in today’s digital transformation process.
“India’s young and large technology talent is a valuable resource for enterprises. As India strives to harness its demographic dividend and solidify its position as the talent hub for the world, armed with technological advances such as AI, it is critical to bridge the existing talent demand and supply gap. This is possible only by empowering individuals with the rights skills and tools. Our collaboration with HCLTech is an extension of this objective and aims to nurture a new cohort of SAP experts and prepare them for jobs of tomorrow,” said Nitish Agrawal, Chief Partner Officer, SAP Indian Subcontinent.
“Together with SAP India, we are taking another step forward for talent development and addressing the growing demand for professionals with multi-disciplinary competencies. This collaboration underscores HCLTech’s commitment to provide a comprehensive suite of learning and assessment solutions to global clients through our proprietary Career Shaper™ platform. Under this collaboration, we will deliver industry-led content for improving the job relevance of individuals,” said Srimathi Shivashankar, Corporate Vice President and Global Head, EdTech Business, HCLTech.
29, Jul 2024
Introducing LEDGER FLEX — Easy, Secure Self-Custody, Free From Compromise

July 29, 2024,PARIS, France & Nashville, Tenn., United States : Ledger, the world leader in Digital Asset security for consumers and enterprises, today launched for sale Ledger Flex, its second new product launch in 2024. Released during Ledger’s tenth anniversary, Ledger Flex and the previously released Ledger Stax mark the inception of a new generation of Ledger hardware, featuring secure E Ink® touchscreen displays powered by Ledger’s Secure OS. Ledger Flex is available to purchase today on Ledger.com and through our retail partners around the world for $249, shipping immediately.
Ledger Flex marks the new standard for Ledger devices, featuring NFC and a secure E Ink® touchscreen, at an attractive price point. Ledger Flex is an homage to the iconic black and steel motif featured on Ledger devices for a decade, a reminder of Ledger’s heritage of uncompromising security. Its high-resolution, 2.8” display provides clarity when signing transactions or approving logins. E Ink® offers unmatched energy efficiency, so the battery can last for weeks or even months on one charge.
“After a decade of setting the standard for security and self-custody in crypto and digital assets, I’m proud to say we’re raising the bar again,” says Pascal Gauthier, Chairman & CEO of Ledger. “By launching both Ledger Flex and Ledger Stax this year, we’re redefining the experience of self-custody. Ledger devices already secure more than 20% of the world’s digital assets, and our new secure touchscreen category will make self-custody more accessible than ever before for more consumers and enterprises.”
Secure signing devices are key to a future where Proof of You becomes essential — as more of our value becomes digitized, society will need trusted methods to prove identity. The rapid advancement of AI pushes provenance to the forefront of technology’s biggest challenges, and trusting what you see becomes increasingly difficult. Ledger devices are the only products in the world with secure touchscreens, making them essential for protecting both your digital value and your identity. Ledger devices bring security to your inherently insecure devices.
After a decade of building uncompromising secure devices and a robust open-source developer ecosystem, Ledger is ready to secure a world that’s embracing AI. Where AI creates abundance, the blockchain is a natural partner by creating scarcity and authenticity. Ledger secures the blockchain, and will build applications to serve the need for Proof of You.
This begins with a new app for Ledger Stax and Ledger Flex: Ledger Security Key, providing Two-Factor Authentication (2FA) and Passkey capabilities. Passkeys provide a secure and convenient alternative to traditional passwords, and can eliminate phishing from your security risk factors. With Ledger Security Key, you can use your Ledger wallet to login without having to pull up your password or use a less secure 2FA such as a browser extension or SMS. This feature is built on the open FIDO 2 specification, ensuring decentralized access across platforms, and is already compatible with Google, Amazon, Binance, Coinbase, and much more. Simply tap your Ledger Flex or Ledger Stax to your phone to login to supported services, or connect via USB to your laptop or PC.
“Without a secure screen, you are not secure. Period. The easy-to-use secure touchscreens of Ledger Stax and Ledger Flex are the only truly secure touchscreens in the world, battle tested by the Donjon and third parties,” says Ian Rogers, Chief Experience Officer at Ledger. “With growing digital ownership and AI fakes, digital asset security, proof-of-humanity, and proof-of identity is more crucial than ever. Ledger Stax and Ledger Flex are the secure touchscreens to go with the insecure touchscreen in your pocket.”
Ledger Flex is partnered by Ledger Live, the leading omni-chain companion app, which enables users to connect seamlessly with their Ledger device. Ledger Live is the most secure way to buy, sell, swap and earn yield on your crypto, integrated with global providers such as Moonpay, Coinbase, PayPal, and Lido. To date, Ledger supports over 10,000 coins & tokens on more than 70 blockchains in Ledger Live, and approximately 200 dApps have been integrated into the Ledger ecosystem. Developers who want to build on the Ledger ecosystem can check out our updated Developer Portal here.
Embracing a future built on digital value requires secure recovery options, ensuring your digital value or identity is never lost. In 2023 Ledger launched Ledger Recover, provided by Coincover, a service that enables users to encrypt, shard, and backup their secret recovery phrase, which supports Ledger Flex from launch, in addition to the already available Ledger Stax. With Ledger Recover you never have to worry about recovering access to your wallet, even if your physical Secret Recovery Phrase backup is lost or destroyed. With Ledger Live, ™Ledger Security Key, and Ledger Recover, the entire digital ownership experience is present and possible only on the Ledger ecosystem.
Ledger Flex is available today on Ledger.com and in Best Buy all across the US for $249. A special Ledger Flex BTC Edition is also available. Accessories to protect your Ledger Stax and Ledger Flex are shipping now.
With the introduction of Ledger Flex, there is now a Ledger device available at a price point for everyone:
LEDGER NANO S PLUS™: Ledger’s uncompromising security for your Bitcoin and crypto, available for just $79.
LEDGER NANO X™: More connectivity, featuring Bluetooth for on the go transactions at $149.
LEDGER FLEX™: Ledger’s next-generation touch interface and form factor at $249.
LEDGER STAX™: Premium next-gen design featuring the world’s first curved E Ink® display, with Qi charging and stacking magnets. Designed by Tony Fadell. Secured by Ledger, at $399, with a magnet shell in every box.
LEDGER FLEX SPECS:
Dimensions: 78.40 mm × 56.50 mm × 7.70 mm
Security: Ledger EAL 6+ certified secure element (ST33K1M5)
Screen type: E Ink® (up to 16 grays), customizable always-on lock screen, capacitive touch
Screen resolution: 2.8”, 600 x 480 pixels
Weight: 57.5g
Connectivity: USB C, Bluetooth® 5.2, NFC
29, Jul 2024
Inspira Enterprise Welcomes Arvind Lakshmiratan as Chief Marketing Officer
Bangalore, 29th July 2024: Inspira Enterprise, a global cybersecurity services organization is pleased to announce the appointment of Arvind Lakshmiratan as Chief Marketing Officer. With over two decades of experience in IT marketing, Arvind is set to lead the marketing function at Inspira reporting to Chetan Jain, Managing Director, Inspira Enterprise. Based in Bangalore, Arvind will focus on strategic marketing where he will build and grow the organization’s cybersecurity business across global markets – the US, India & the Middle East, and Asia Pacific.

Arvind’s core area of expertise includes B2B marketing and building strong technology brands across geographies. He has been establishing and leading high-impact marketing teams across the US, Europe, Asia Pacific, the Middle East, and India. Prior to joining Inspira, Arvind served as the Vice President and Head of Marketing Services at Mphasis, where he led global marketing and shared services initiatives. Before that, he was the Global Marketing Director for the Digital Foundation Business at HCL Technologies, responsible for building and managing the digital infrastructure for global clients. Additionally, Arvind headed the marketing team at Capgemini as Director and Marketing Stream Lead. His extensive career also includes leadership roles at Wipro, Sify, and other prominent organizations.
“I am delighted to welcome Arvind Lakshmiratan as Inspira Enterprise’s CMO,” said Chetan Jain, Managing Director, Inspira Enterprise. “He has proven to be an accomplished leader having led high-performance marketing teams in large organizations. Arvind will be an integral part of our management team as we continue to strengthen our leadership in the cybersecurity services domain globally and help customers defend their digital assets.”
Arvind has also been recognized among the “Most Influential Marketing Leaders in 2022’ and ‘100 Most Innovative Marketing Leaders in 2019’.
Commenting on his appointment, Arvind Lakshmiratan, CMO, of Inspira Enterprise, said, “I am excited to join the talented team at Inspira Enterprise, an organization known for its commitment to innovation and excellence in the cybersecurity services space. I look forward to working with the leadership team, to enhance our value proposition as we help our customers stay a step ahead of cyber threats.”
Inspira Enterprise has a proven track record of successfully protecting businesses across the globe offering tailor-made cybersecurity solutions to suit customers’ needs. The organization has expertise in Threat Detection and Prevention, Incident Response, Compliance, and Risk Management.
Inspira Enterprise has forged strategic alliances with industry leaders such as IBM, Palo Alto, Microsoft, Fortinet, Saviynt, and others. The organization is expanding its service portfolio with innovative solutions while its proactive approach positions it as a forward-thinking partner in the ever-evolving field of cybersecurity services.
29, Jul 2024
LambdaTest Unveils Live Inspect for Enhanced App Automation Testing

July 29, 2024,San Francisco, United States & Noida, Uttar Pradesh, India : LambdaTest, a leading cloud-based unified testing platform, introduces its latest offering, the Live Inspect feature for app automation testing. This tool empowers developers and testers to optimize their app automation processes with unparalleled live debugging capabilities directly from the LambdaTest automation dashboard.
The Live Inspect feature allows users to interact with their automated test devices in real time, enhancing the efficiency and effectiveness of automated tests. With features such as real-time navigation, detailed UI element inspection, and screenshot capture, teams can now troubleshoot issues directly as they arise with their automation scripts, moving beyond mere video playback to active engagement with their applications.
LambdaTest’s Live Inspect features include real-time interaction, which allows users to navigate their apps, inspect UI elements, capture screenshots, and generate unique custom xpaths while the automation script runs seamlessly. The enhanced UI Inspector also provides a tailored experience that adapts to the user’s script, ensuring precise interactions based on the Appium session. Users can perform app automation testing across 3000+ devices, OS, and browser combinations for comprehensive coverage.
The Live Debugger is easy to use: simply run your app automation test on LambdaTest, access your live running tests from the dashboard, and click the Live Inspect option to engage with an extended UI Inspector. This allows for seamless interaction with the app while the automation script runs, ensuring a smoother testing experience.
“The Live Inspect feature empowers teams to take control of their app testing like never before,” said Mayank Bhola, Co-Founder and Head of Product at LambdaTest. “By integrating real-time unique xpath generation for native and hybrid apps, we’re helping organizations streamline their workflows, reduce time-to-market, and improve overall quality. This feature is a game-changer for teams aiming for agility in their development cycles.”
LambdaTest aims to empower teams with tools that lead to faster development cycles and higher-quality applications as part of its commitment to innovation.
27, Jul 2024
Systweak Software Launches DelightDisk for Mac
Jaipur, India, July 27, 2024 — Systweak Software, a renowned name in the field of software development, has launched DelightDisk to help users analyze disk space on Mac.
DelightDisk is a disk space analyzer that makes it easy for Mac users to organize various files. This tool scans, analyzes, and cleans disk space on Mac. Moreover, it also works seamlessly on internal, external & network drives.
Listed below are some of the primary features of DelightDisk:
Detailed Visualization of disk space with an interactive sunburst chart.
Identify & remove unnecessary files to free up disk space.
Allows adding specific folders for analysis.
Find hidden occupied spaces & reclaim the storage space.
“DelightDisk aims to analyze your disk with a color-coded graph to easily identify different files. It also helps clear junk after a quick preview of files within the application. With this application, we work towards solving the problem of users wondering ‘what is taking up space on their Mac’. The scan summary’s insights on various drives and folders help us learn which files are occupying the most disk space. Users can take an informed decision thereafter and remove the unnecessary files to free up space.” said Mr. Praveen Khanna, Vice-President, Systweak Software.
“At Systweak Software we work towards the objective of developing utilities to enhance user-friendliness while working on Windows, Mac, Android and iOS. With the launch of DelightDisk, we take a step forward in extending our vision towards this goal to manage disk space on Mac. I appreciate the team for their tireless dedication and commitment to enhance the functionality of the software while ensuring the user experience with our company’s standards of excellence.”- Mr. Shrishail Rana, CEO and Founder, Systweak Software.
27, Jul 2024
GenRocket Unveils a Single Platform for Provisioning Any Kind of Test Data

Ojai, CA, July 27, 2024 –GenRocket, the leading synthetic data generation technology provider, today announced a unified platform for meeting all test and training data requirements. GenRocket’s TDA platform is designed to address the diverse and complex test data requirements of modern organizations. By integrating traditional TDM functions—such as copying, subsetting, and masking production data—with the ability to dynamically generate synthetic data, GenRocket offers a single, unified platform that transforms how organizations handle test data.
Enhancing Security and Compliance
Executive stakeholders, including Chief Information Security Officers (CISOs), Chief Technology Officers (CTOs), and Chief Information Officers (CIOs), are acutely aware of the risks associated with using production data in software testing and other non-production environments. The introduction of Personally Identifiable Information (PII) and Protected Health Information (PHI) in testing scenarios can lead to costly data breaches and non-compliance with global data privacy laws such as GDPR and CCPA. GenRocket’s TDA platform mitigates these risks by securing and automating test data provisioning, ensuring compliance and reducing the potential for data breaches.
Empowering Agile Development and Enhancing Software Quality
GenRocket’s TDA platform supports agile development processes, enabling development and test teams to jointly develop product features, appropriate test cases and the precise data needed to fully meet testing objectives. Design-Driven Data, central to GenRocket’s approach, allows for the creation of synthetic data in any volume, variety, or format that is mapped to the needs of each test case. This methodology ensures comprehensive testing and high software quality, supporting faster release cycles and improving the overall customer experience.
A Unique Enterprise-Class Platform for Data Provisioning
Unlike traditional TDM, which relies on production data, GenRocket’s TDA platform utilizes dynamic synthetic data generation. This innovative approach eliminates the limitations of production data, such as the lack of required data variety, the need for manual data to augment production data, and the requirement for expensive storage infrastructure. GenRocket’s platform eliminates these limitations with dynamically generated synthetic data, delivering complete and accurate data for any testing or training data requirement on-demand.
Scalability and Flexibility for Global Data Provisioning
GenRocket’s TDA platform is designed for enterprise-class scalability, combining advanced data provisioning technologies with distributed self-service and seamless integration with automated release pipelines. This flexibility ensures that companies can meet diverse data provisioning requirements, whether using synthetic or production data, and supports the evolutionary adoption of synthetic data.
Driving Higher Efficiency and Cost Savings
One of the most compelling advantages of GenRocket’s TDA platform is its ability to deliver data directly into any automated test environment. By streamlining the testing process and enabling developers and testers to self-provision data, GenRocket reduces the time and effort required for software testing. This acceleration of the software development lifecycle results in significant cost savings and enhanced efficiency.
The Future of Data Provisioning with GenRocket
With over 700 data generators and support for more than 100 data formats, GenRocket’s TDA platform offers unmatched flexibility to meet any test data or training data challenge. This versatility, combined with the platform’s focus on automation, ensures that companies can achieve comprehensive and complete software testing and develop more accurate AI-based applications.
Stay ahead in the digital age with GenRocket’s TDA platform. Schedule a product demonstration today and discover how our innovative approach can enhance security, compliance, and efficiency for your organization.
24, Jul 2024
LambdaTest Integrates with Netlify to Enhance Developer Workflows

July 24, 2024,Dallas, Dallas, United States & Bengaluru, Karnataka, India : LambdaTest, a leading cloud-based unified testing platform, announces its partnership with Netlify, the essential platform for businesses to build highly-performant and dynamic websites, ecommerce stores, and web apps. This collaboration aims to enhance the testing capabilities of developers, enabling them to deliver high-quality web applications more efficiently.
LambdaTest offers developers an exhaustive list of cloud-based testing solutions, including cross-browser compatibility testing, Web and App automation testing, and Real Device testing. Netlify users can easily integrate testing into their continuous deployment workflows and ensure comprehensive testing of their web applications before deployment through integration with LambdaTest.
Mayank Bhola, Co-Founder and Head of Product at LambdaTest, stated, “For developers striving to deliver stable and secure web applications, the integration between LambdaTest and Netlify represents a significant breakthrough. Leveraging this integration, developers can benefit from Netlify’s seamless deployment processes and LambdaTest’s robust testing capabilities, ensuring the reliability and quality of their apps across environments and devices.”
The Netlify ecosystem now has LambdaTest easily integrated, allowing developers access to an all-encompassing platform for testing web apps straight from their deployment pipelines. Workflows operate more efficiently, and deployments are quicker owing to this integration, eliminating the need to manage complex setups or switch between multiple tools.
Steven Larsen, VP, Partnerships and Ecosystems at Netlify, said, “We are pleased to collaborate with LambdaTest to offer our users enhanced testing solutions. With this integration, developers can significantly speed up their development cycles without sacrificing quality. This integration further supports Netlify’s mission to equip developers with the tools and support they need to develop and execute cutting-edge web applications efficiently.”
The integration between Netlify and LambdaTest is now available to all users, offering developers a comprehensive solution for testing and deploying web applications with confidence.
24, Jul 2024
DCO Calls for Urgent Discussions with Member States, Digital Experts to Address Recent Global IT Outage’s Implications

July 24, 2024,Riyadh, Saudi Arabia : The Digital Cooperation Organization’s (DCO) General Secretariat said in a statement that it will hold urgent discussions with its Member States and digital economy experts to address the implications of the global IT outage that disrupted vital operations around the world, affecting critical business sectors like aviation, banking, broadcast media, software providers, and more.
The DCO General Secretariat states that “the high level of impact the world witnessed as a result of the unfortunate outage is alarming and indicates the dire need for a more effective and agile international digital cooperation.” The incident raised questions on continuity and sustainability in a world rapidly moving towards being highly dependent on digital channels and platforms. It is very crucial that the international community develops proper policies and protocols to mitigate the risks of such incidents and ensure the continuity of essential operations.
To this end, the DCO General Secretariat has called for an urgent deliberation for its Member States and digital economy experts to capture the lessons learned from this incident, assess its impact on national digital transformation plans in Member States, and plan practical steps to ensure that relevant stakeholders across sectors are aligned and ready to deal with such mishaps.
