1, Mar 2023
Indian CTOs push towards ‘New IT’in Lenovo CTOs study

Bangalore, 1st March 2023: – Lenovo, the global technology leader, undertook a global research study wherein 500 chief technology officers (CTOs) from various industries and countries shared their opinions on the future of technology, with 59 CTOs adding their perspectives from India.

The study uncovers interesting findings about CTOs’ viewpoints on how traditional IT will continue to evolve into a “New IT” architecture, where client devices, edge computing, cloud computing, network and artificial intelligence will all work together to address CTOs’ commons pain points and provide them with solutions as they drive further digitalization across all industries.

Ajay Sehgal, Executive Director for Commercial Business, Lenovo India, “The fact that CTOs from across the world are thrilled about the New IT architecture approach gives us hope and a perspective into the future of technology. These findings are extremely useful as the ICT sector develops new technological skills and innovation in the present for years to come. We will apply what we’ve learned from this study to help our clients better use data and produce insights that will change their businesses. This research has provided us with valuable insights into the goals and expectations of CTOs in the India market as well as globally.”

The top findings from Lenovo’s survey of more than 500 CTOs including the 59 Indian CTO’s Viewpoints are:

The shift to hybrid work environment is elevating the importance of elements of IT architecture:

● The majority of Indian CTOs had a favorable opinion of the technology architecture within their firm, with 57% describing it as “could be better,” 30% stating that it is “simple to use,” and only 13% categorizing it as “lacking.”
● Smart Devices, Smart IoT, and Scenario-Based Solutions, among other factors, are gaining relevance.
● Looking ahead, CTOs noted the importance of the cloud, software and computing as key components for the future of a hybrid work environment, with 90% optimistic about the future of the hybrid cloud.

Major challenges exist for CTOs relating to cybersecurity and accessibility in emerging tech:

● Respondents from India 90% all cited cybersecurity as a top challenge they need to address within their organizations.
● Compatibility issues in enterprise infrastructure and user experience are primary pain points when CTOs make purchasing, upgrading, migrating, and retiring decisions of IT infrastructure for their organizations.
● Specific challenges mentioned by the Indian CTOs are migration, skilling, and security.
○ The biggest issue is managing legacy systems as they get older and become obsolete, which adds to the pressure of having to find answers to significant problems quickly.
○ Increasing complexity in enterprise technology environments. The shortage of IT specialists caused by the exponential growth in demand is another issue.
○ Increasing cybersecurity and data privacy concerns with remote work.

CTOs say there is potential to utilize technology even more extensively at work:

● Other topics mentioned by CTOs as being crucial to the future of technology architecture include “R&D / Innovation” (9%), “Data Management” (7%) and security (6%) in addition to these five “New IT” components (Client, Edge, Cloud, Network, Intelligence).
● According to Indian CTOs, the New IT concept is the future of ICT (Information Communications Technology) architecture:
● New IT will help us in aspects of modern society. It is an innovative concept that helps companies adapt faster to changes. It ensures smarter and faster delivery of services
● The new architecture is definable, adaptable, and fluctuates with demand
● Indian CTOs also feel that there are other significant components that are important to shape the future of ICT (apart from the components of New IT). These components include Data Security, Upskilling of employees, Artificial Intelligence (AI), Customer satisfaction, AR, VR, and Metaverse.
● To ensure that the proper talent is applied to the right task, Indian CTOs also feel the need to upskill their workforce

Lenovo’s concept of “New IT” resonates among CTOs across the globe as and encompassing:

● Significant numbers of CTOs believe there is potential for their firms to make even greater use of IT infrastructure components including 5G MEC, the public edge cloud, IoT Edge, and private edge cloud across each of the five parts (Client – Edge – Cloud – Network – Intelligence).
● Most Global CTOs (87%) feel that third-party providers are crucial for assisting in resolving issues with technological architecture when trying to tackle technical issues.
● Indian CTOs believe that edge computing, cloud computing, network and AI/ Big Data will bring in intelligent transformation in the coming years.
○ Edge computing helps to protect sensitive company data and is safe to store on many cloud platforms. In the future, Indian CTOs would like to see edge computing provide cost optimization and efficiency, improved data security, and high accuracy for data entry and calculations.
○ They feel that cloud/ cloud computing can enable a faster integration to old IT technologies, eliminate security and privacy concerns and operate on larger data easily. Till now, cloud computing is being used to conduct special academic learnings.
○ Future networks, according to them, must be fast, secure, and provide a large amount of capacity. They also believe that a powerful 5G network for nationwide communication will give better and faster services. CTOs in India would also like to see the network reduce software and hardware costs, drastically improve system power transmission, and minimize network latency.
○ They feel that AI and big data may be used to study client behavior and deliver meaningful insights. Improvements to these could lessen the presence of incorrect information. They foresee significant improvements because of AI/Big Data, such as secure future technologies, focused and targeted promotions, and risk identification.

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