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Sprinklr Introduces Sprinklr Social New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams

India, April 01, 2023: Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of a self-service version of its industry-leading social media management solution Sprinklr Social. Social media teams can now access Sprinklr Social on a self-service basis by subscribing to its ‘Advanced’ Plan.” This out-of-the-box version of Sprinklr Social includes publishing, engagement, and reporting tools integrated with OpenAI’s generative AI models to help enterprise social media teams create better content, more quickly, with fewer resources.

“OpenAI has shown the potential for generative AI to change how brands operate,” said Sprinklr Chief Technology Officer, Pavitar Singh. “Combining the power of OpenAI technologies with the focus of Sprinklr AI, we aim to change how enterprises interact with their customers. We are announcing the first integration with Sprinklr Social today. We will have much more to come across every product suite as we tap the power of generative AI across the industry’s only Unified-CXM platform.”

The Sprinklr Social Advanced Plan is pre-built with OpenAI GPT integrations enabling customers to leverage generative AI capabilities for content publishing, engagement, and reporting:

• Content Publishing: Brainstorm content ideas and get creative, channel-specific copy for posts instantly; adjust tone, length, grammar and much more.
• Engagement: Reword and simplify responses, modify length and tone, translate to multiple languages, and maintain quality with AI-enabled grammar check.
• Reporting: Auto tag inbound messages to identify emerging themes and get performance insights in real-time.

Sprinklr Social (Formerly Sprinklr Social Engagement & Sales) has long served many of the world’s most iconic brands. However, smaller enterprise social media teams have expressed the need for out-of-the-box solutions that are quick to deploy and easy to use.

Sprinklr Social’s Advanced Plan integrated with OpenAI generative AI addresses these needs. This out-of-the-box version of Sprinklr Social is simpler, smarter, and better than competing enterprise tools. Product highlights include:

• Quick and easy onboarding: Sprinklr Social’s Advanced Plan is completely out-of-the-box. Users can complete setup within minutes and go live instantly.
• Social media management at scale on major channels: In-depth capabilities around listening, publishing, engagement, governance, and reporting across six social channels (Facebook, Instagram, TikTok, LinkedIn, Twitter, YouTube).
• User-friendly interface: Social media teams can take advantage of Sprinklr’s simplest UI yet, designed for complete personalization and simple, intuitive navigation.
• In-depth Listening: Sprinklr Social’s Advanced Plan leverages AI-powered social listening to transform unstructured data into actionable insights and give enterprises a more complete view of the customer, market, and competitors.
• OpenAI GPT-enabled AI: Leverage OpenAI’s GPT capabilities to improve efficiency across publishing, engagement, and reporting – generate content faster, configure message workflows, and automate reporting to allow even smaller teams to manage social media at scale.
• Scalability: Easily migrate to Sprinklr Social’s Enterprise Plan when scaling social media efforts across channel coverage, governance, reporting and analytics.
• Affordability: At just $299 per user per month, Sprinklr Social’s Advanced Plan is an affordable solution for businesses looking to manage their social media presence, making it accessible to a broader range of businesses. The product also offers a 90-day Free Trial for teams to explore, learn and adopt the tool.

“2023 is the year that the enterprise finally puts AI to work at scale,” continued Singh. “For more than a decade Sprinklr has helped many of the most iconic brands process oceans of unstructured customer experience data from 30+ digital channels and millions of data sources to identify and understand trends, drive better-informed business decisions, and make their own customers happier. With an out-of-the-box, self-service option, we can bring the most powerful social media platform on the market to enterprise social teams of any size. Our new integration with OpenAI and ChatGPT brings our Sprinklr Social customers the power of generative AI to create better content more quickly, improve engagement, and drive better business results.”

“Generative AI has become table stakes as quickly as any technology in recent memory,” said Shep Hyken, customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. “However, differentiation is not through integration alone. Sprinklr is well positioned to help enterprises apply this technology effectively because they have built an architecture from the ground up to unify, centralize, and ensure the quality of all CX data on one platform. The quality of Sprinklr AI and data combined with generative AI is game changing.”

The self-service and enterprise versions of Sprinklr Social are powered by the same code base, which means that:

• Teams can seamlessly opt for the enterprise offering as their requirements grow.
• With the same code base, teams can experience easy portability and data migration.

Availability

The Sprinklr Social Advanced Plan is available now. Sign up for a 90-day trial here. After 90 days, the Advanced Plan is available for $299 per user, per month.

Quixy bestowed with Leadership in Innovation Award at the NASSCOM SME Inspire Awards 2023

Hyderabad, April 012023 – NASSCOM, the premier trade body and chamber of commerce of the Tech industry in India, has conferred the ‘Leadership in Innovation Award’ to Quixy at the NASSCOM SME Inspire Awards 2023. As 300 technology companies registered for the awards, a distinguished panel of jury recognized Quixy, a leading No-Code technology platform from Hyderabad, as a high-growth company under the Business Process Management category.

The award was presented by Shri. B.B Swain, Secretary, Ministry for Micro, Small and Medium Enterprises (MSMEs), Government of India, in the presence of Ms. Debjani Ghosh, President, NASSCOM. The very first edition of the award ceremony placed mammoth emphasis on recognizing technology companies that have demonstrated the ability to adapt and rapidly respond to the 2020 business disruption while simultaneously having grown exponentially in that period. Quixy demonstrated its resilient journey since its inception in 2019, thus proving to be the perfect inheritor of the award. Witnessing exceptional growth in the span of 3 years, the rapidly growing technology player is now home to 250 employees, servicing 15 industries across 15 countries.

Speaking on the receipt of this coveted recognition by NASSCOM, Mr. Gautam Nimmagadda, Founder & CEO, Quixy, said “It is an honor to receive such a prestigious recognition from NASSCOM for our novel no-code solutions. The award underscores our commitment and laser sharp focus to create 1 million citizen developers worldwide, by enabling non-techies build premium-grade applications without having to code! This recognition motivates us to continue delivering innovative solutions to drive digital transformation for our cross-border customers, in both the government and private sectors.”

Insecticides India Ltd. (IIL) bestowed with Gold award at the Export Excellence Awards

April 01, 2023, Mumbai: Insecticides India Ltd. (IIL) has been awarded a Gold award for FY 2018-19 and a Silver award for FY 2019-20 in the one-star exports house category at the EXPORTS Excellence Awards. The company received the award at the ‘Exports Excellence Awards held in Mumbai recently to promote, motivate, and reward the best-performing exporters from the Western Area. The company offers a wide array of products ranging from insecticides, herbicides, and fungicides to plant growth regulators depending on the diverse needs of the crops.

The event was organized by the Federation of Indian Export Organizations (FIEO) in Mumbai. Ms. Anupriya Patel, Minister of State for Commerce and Industry, Govt. of India. presented the award to Mr. Rajesh Aggarwal, MD, IIL, and Mr. Shrikant Satwe, Head of International Business.

Speaking on the occasion, Ms. Anupriya Patel, MoS, Commerce and Industry, Govt. of India said, “The Prime Minister believes that every district in India has great potential, equal to a single country in the globe. Why not emphasize the phrase ‘Voice for local and local becomes global’ and the unrealized export potential? Exporters must concentrate on expanding their export markets and diversifying their export sources. We are developing a program called ‘District as Export Hub’ for this.”

Mr. Rajesh Aggarwal, Managing Director of IIL, said, “This recognition is a testament to our unwavering commitment to excellence and our steadfast efforts to deliver exceptional quality and value to our customers.”

Spotify launches RADAR Tamil playlist for emerging independent artists to showcase their music

CHENNAI, April 012023: Given the increasing popularity of Tamil music on Spotify over the last few years, the audio streaming platform today announced the launch of RADAR Tamil, a program that puts the spotlight on the Tamil independent artist community. This is the first time Spotify’s global flagship RADAR program is going regional in India. RADAR is Spotify’s global program for emerging artists to help them deepen their connections to new and existing audiences around the world.

With music beyond films, including that produced by labels and independent artists, coming to the forefront and listeners increasingly consuming this music, Spotify sees a huge opportunity to help artists grow their fan base not just in India, but across the world.

So far, RADAR India, which features a new artist every month on the cover of the playlist, has enabled artists and bands from Chennai to showcase their music, leading to growth in their music streams, listeners, and exposure to international markets. Some of these artists include:

The F16s saw a jump of 35% in the first month of getting inducted as a RADAR India artist. Following this, they went on to feature on global playlist covers such as Borderless & .ORG Maalavika Manoj, aka Mali, was Spotify’s first RADAR India artist. She saw an increase of 40% in her listenership, and today is one of the most recognizable faces in the Indian Indie scene Kevin Fernando, a Chennai-born, Toronto-based indie artist, saw a mammoth 225% increase in listenership in the first month of his induction in 2021. He also made a big crossover to the global stage, getting featured in Curve Magazine, UK, hailed as one of the five up-and-coming musicians about to go viral.

“Tamil music is a key focus for us at Spotify, and Tamil listeners are amongst the most engaged on our app. We have seen tremendous growth in Tamil music consumption since our launch in India. Some of our previous marketing initiatives, such as the Ilaiyaraaja campaign, and partnerships with films such as PS1 and Vikram have been very successful for us. With a dedicated RADAR program for Tamil artists, our intent is to provide these artists with a platform, help them grow, and put a spotlight on music beyond the films,” said Rahul Balyan, Head of Music, Spotify India. He added, “We’re also celebrating three years of RADAR in India this year, and hope to enable more artists to find their audience and showcase their talent through this program”.

Spotify also hosted a Spotify for Artists masterclass, followed by a panel discussion on the emergence of non-film music in Tamil. Independent artists Marshall Robinson, Iykki Berry, and Martin Kartenjer, set the mood for the RADAR Tamil launch with their soulful music.

HCLTech recognized as Amazon RDS Service Delivery Partner

HCLTech, a leading global technology company, has been recognized as an Amazon Relational Database Service (RDS) Delivery Partner. This differentiates HCLTech as a partner in the AWS Partner Network (APN) with extensive technical expertise and proven customer solutions. The recognition is based on HCLTech’s database application migration, performance, governance, and support of Amazon RDS platform applications deployed within a customer’s account or provided as SaaS deployed in an AWS Partner’s account.

Amazon RDS allows the running of mission-critical workloads for customers that leverage multi-availability zone approaches across various industries. It simplifies the installation, operation, and scaling of relational databases in the AWS cloud to offer users greater performance, functionality, and reliability. HCLTech’s expertise in deploying Amazon RDS, a fully managed database service, and tooling applications enables customers to seamlessly migrate to a flexible, scalable, and cost-effective database solution.

“We’re thrilled to further enhance our capabilities, offerings and credentials to deliver exceptional service to our customers through revolutionary database solutions,” said Prabhakar Appana, Head of HCLTech’s AWS Ecosystem Business Unit. “At HCLTech, we are dedicated to supercharging progress for customers and organizations and we look forward to developing efficient and cost-effective digital transformation tools that leverage the latest technologies from the AWS ecosystem.”

As an AWS premier consulting, delivery and solution-based partner, HCLTech has established tools to help set up, operate and scale a relational database in the cloud while automating tasks, including starting and stopping non-productive instances, mounting backups and implementing data processes to support developmental and approval environments. HCLTech helps organizations and customers integrate Amazon RDS through multiple database engines like Amazon Aurora, MySQL, MariaDB, Oracle, Microsoft SQL Server, and PostgreSQL.

Novotel Hyderabad Convention Centre adopts innovative sustainability initiatives to provide a positive hospitality experience

Hyderabad: April 01 2023: Novotel Hyderabad Convention Centre (NHCC) has always prior itized long-term sustainability initiatives as a guiding principle in augmented hospitality and provide a great experience to the guests. The property is also the first hotel to use O by Aria L ife Water which is created by innovative technology which generates water from air, remineralized atmospheric water in glass bottles.

As a step to reduce its carbon footprints and increase efficiency. The hotel has installed India’s first and only dual solar power and water heater system that heats 4000 liters of water per day and produces 9 kilowatts of electricity per day significantly reducing electricity consumption. The hotel has also entered into strategic a tie-up with Orbisk which helps professional kitchens reduce food wastage and get a grip on their food consumption. Orbisk measures and automatically recognizes what kind of food is getting wasted and provides right guidance to hotel staff to improve consumption.

NHCC, through the innovative technology, will annually offset under a million litres of ground water, by supplying the hotel’s rooms, restaurants, and coffee shops having a significant environmental impact. With O by Aria LifeWater, Novotel will offset 9 lakh liters (little less than a million liters) of groundwater a year by serving the rooms, restaurants, and coffee shops in the hotel.  The dual solar system which produces 136 units of electricity each day or One hundred units, or 48960 KWh of energy, sufficient to heat 4000 litres of water. As a result, 34.6
metric tonnes less carbon dioxide (CO2) is emitted at the property. There will be 1,224,000 KWh of energy produced over the course of a solar power system’s 25-year lifespan. This results in a significant energy reduction.

According to Mr. Rubin Cherian, General Manager Novotel Hyderabad Convention Centre, “We are extremely cognizant of the environment, and strive to preserve natural resources and reduce the carbon footprint generated through the operations at the property to preserve the ecosystem for a brighter future. The use of innovative technology to generate water from air will significantly reduce the dependence on ground water and contribute significantly to the conservation of the environment. We will continue to adopt newer technologies and strive to provide positive hospitality.”

Covestro expands its circular economy portfolio to all major regions

With the ISCC (International Sustainability and Carbon Certification) PLUS certification of its production site in Baytown, Texas (USA), Covestro is significantly expanding the reach of its product portfolio for the circular economy. The Baytown site is the company’s largest operating facility in North and South America and its third-largest production site worldwide. This most recent achievement is significant, with all of Covestro’s major sites now certified by the internationally recognized ISCC PLUS standard. In addition to Baytown, certified sites include Leverkusen, Dormagen, Krefeld-Uerdingen (Germany), Shanghai (China), Changhua (Taiwan), Map Ta Phut (Thailand), Antwerp (Belgium), and Filago (Italy).

“Thanks to this new milestone, Covestro will soon be able to serve even more customers around the world with an easily accessible, more sustainable product portfolio,” says Sucheta Govil, Chief Commercial Officer of Covestro. “Customers in North America can now reduce their carbon footprint and Scope 3 emissions with drop-in, mass-balanced materials derived from recycled and bio-attributed products.”

Learn more about Covestro’s ISCC PLUS certification in the US: https://www.covestro.com/en/company/covestro-worldwide/united-states/covestro-in-the-united-states/sustainability-and-innovation/iscc-plus-certification

Covestro is the first manufacturer of polyurethane and polycarbonate raw materials to receive this certification in the United States. The certification is an important milestone for both Covestro and the industries it serves, including the automotive, construction, comfort, electronics and appliance industries, which will now have access to ISCC PLUS-certified products made from more sustainable raw materials in North America.

To underscore how the products support both the company’s vision to become fully circular and its customers’ journey to greater sustainability, Covestro has introduced a specially branded product line with the suffix “CQ”. CQ, which stands for ʺCircular Intelligenceʺ, is a portfolio of products with attribution of at least 25 percent alternative raw materials derived from biomass or recycled plastics.

Covestro is also introducing the name Evocycle® CQ for all evolutionary recycling processes. The first project of this kind is called Evocycle® CQ Mattress and denotes an innovative chemical recycling technology for polyurethane mattress foam. Covestro currently has more than hundreds of CQ products and is continuously expanding this portfolio.

The ISCC PLUS-certified products produced at Covestro’s Baytown facilities will include:

•  Methylene diphenyl diisocyanate (MDI) – used primarily in the production of rigid polyurethane foam for efficient insulation of refrigeration equipment and buildings
•  Toluene diisocyanate (TDI) – is used in the production of flexible foam for the automotive and furniture industries
•  Makrolon® RE – polycarbonate, a high-grade plastic used in the automotive, electronics and medical industries, among others
•  Hexamethylene diisocyanate (HDI), isophorone diisocyanate (IPDI), Desmodur® W and Desmodur® Z – used in various coatings and adhesive applications

Covestro expects to begin supplying select ISCC PLUS-certified products from its Baytown facility in the second half of 2023.

The products will be produced using a mass-balance approach. Sustainable raw materials will be accounted for throughout both the value chain and production process, allowing for an accurate attribution in the end products. The existing production infrastructure will be utilized while reducing the carbon footprint of the final products.

ISCC is an internationally recognized sustainability certification for biomass and bioenergy. The standard applies to all stages of the value chain and is recognized worldwide.

Elevate Your Summer Scent with These Must-Have Fragrances for Men

Grooming has become an essential part of the modern man’s routine, and choosing the right products to enhance one’s appearance and scent is a crucial step. While stepping out, your dressing ensemble is incomplete without a spritz of perfume. Using a good fragrance compliments your mood and also reflects your personality. With a diverse range of options to choose from, the following is a curated list of fragrances to offer men an exclusive selection of scents that will suit every style and occasion.

Price: Rs 499/-

Availability: Ustraa Website, Amazon, Flipkart, and Nykaa

As the temperature rises, it’s crucial to have a fragrance that not only smells pleasant but also offers a refreshing and cooling effect. Ustraa’s Vibe EDT has a fresh, invigorating scent that is a perfect choice for men who want to stay cool and confident all summer long. This fragrance has a revitalizing aroma, created by a combination of citrus and woody notes, that offers a perfect balance between liveliness and sophistication. Ustraa’s Vibe EDT is long-lasting and perfect for everyday wear.

Price: Rs 499/-

Availability: Ustraa Website, Amazon, Flipkart, and Nykaa

Summers are said to be the perfect time to be active, but it also means dealing with sweat and body odour. For men looking to tackle sweat and body odour, Ustraa’s Sport EDT is designed specifically to keep you feeling fresh and confident even during the hottest, most intense workouts. Ustraa’s Sport EDT features a unique blend of cooling mint and zesty citrus notes that give the fragrance a refreshing, invigorating effect.

Price: Rs 499/-

Availability: Ustraa Website, Amazon, Flipkart, and Nykaa

Summer nights are perfect for spending time with friends and family, and for men who want to make a bold statement, Ustraa’s Beast EDT is an excellent choice. It features a blend of warm, spicy notes that come together to create a fragrance that’s both masculine and sophisticated. With Ustraa’s Beast EDT, you’ll not only smell amazing but also stay fresh all night long. So whether you’re hitting the club, going on a date, or just hanging out with friends, Ustraa’s Beast EDT is the perfect fragrance to help you stand out and make a statement.

Price: Rs 250/-

Availability: Amazon, Flipkart, and Nykaa

Fourth on the list of best fragrances for summer is Ustraa’s Black Slider Roll-On. To stay fresh and confident all day long, the roll-on is designed to keep you feeling dry, comfortable, and confident even on the hottest, most humid days. Ustraa’s Black Slider Roll-On features a strong, long-lasting formula that’s specifically designed to control sweat and body odour. The formula is free from parabens, making it a great choice for men with sensitive skin and the roll-on applicator makes it easy to apply the product exactly where you need it, ensuring all-day protection.

Price: Rs 250/-

Availability: Amazon, Flipkart, and Nykaa

If you’re looking for a fresh, invigorating scent that’s perfect for summer, look no further than Ustraa’s Blue Slider Roll-On. This powerful antiperspirant deodorant is designed to keep you feeling dry, comfortable, and confident all day long, while also providing a burst of cool, refreshing fragrance. The distinctive scent of Ustraa’s Blue Slider Roll-On is what makes it stand out. The roll-on is free from parabens, making it a great choice for men with sensitive skin. The sleek blue packaging is the perfect accessory for any summer outfit.