Apr 23: You know the feeling. You’ve been dreaming about a Southeast Asia trip for months – maybe Vietnam, then a quick hop to Singapore, and back home. You open a tab to research on the best itinerary. Then a tab to search for flights. Then another for hotels. Three hours later, you’re overwhelmed, nothing’s booked, and you’ve closed all 23 tabs in frustration.
It doesn’t have to be this way.
Yatra Online Limited, one of India’s leading online travel companies today announced a powerful new upgrade to DIYA, its AI-powered assistant giving travellers the ability to research, plan, customize, and book their entire journey – even those spanning across multiple cities & countries, all within a single chat conversation. No juggling platforms & tabs. No losing context.
The Real Problem With Travel Planning
It was never really about finding flights or hotels. Those exist everywhere. The problem is that travel planning is a process – one that involves research, decisions, trade-offs, and constant back-and-forth, and no single tool has ever held that process together from start to finish. Until now.
One Conversation. Your Entire Trip. Powered with AI
With DIYA AI, travellers can now simply describe what they have in mind, and DIYA takes it from there. Ask it to suggest an itinerary. Tweak the number of days. Discover recommended activities. Pick a hotel from the options it surfaces. Swap a flight. And when everything feels right, you proceed with the bookings. Every step happens inside the same conversation, with DIYA holding the full context throughout.
Imagine typing: “Plan a 7-day trip covering Bali & Singapore for 2 people. I’ll start from Delhi on July 17.”
Within moments, DIYA maps out a complete, bookable day-wise itinerary – flights, hotels for each stop, curated local experiences, creating ready-to-book packages, all tailored to your trip.
It’s less like using a booking engine and more like having a well-travelled expert who recommends options in real time.
Including the Trips That Were Always Too Complicated to Plan
This flexibility extends to even the most complex journeys. Multi-city itineraries- the kind that used to require a weekend of research and a spreadsheet to coordinate are now just another chat conversation. Whether it’s a one-way journey across cities, a round-trip, or a full multi-country loop, DIYA is the world’s first AI assistant capable of end-to-end multi-city travel planning and booking within a single, continuous conversation.
Your Yatra, Your Way
This builds on DIYA’s existing capabilities as a generative AI-powered travel assistant that offers end-to-end travel planning, booking, and post-booking support across chat and voice in over 100 languages. Powered by advanced AI models including Google’s Gemini, DIYA leverages natural language processing, real-time integrations, and retrieval-augmented generation to deliver personalized, context-aware travel experiences.
Commenting on the development, Siddhartha Gupta, Chief Executive Officer, Yatra Online, said “The gap in online travel has never really been about access to options. There are plenty of those. The real problem has always been the effort it takes to turn those options into an actual trip. Travellers were left to do all the hard work themselves – coordinating across platforms, second-guessing their choices, and spending weekends on planning instead of looking forward to the journey. With DIYA, we are taking a major step forward in closing that gap. From the first message to the final booking, DIYA holds the entire experience together- intelligently, conversationally, and in real time. That, for us, is what making travel truly intelligent looks like.”
“DIYA leverages the semantic intelligence of Large Language Models to deeply understand traveler intent and sentiment. It then applies advanced reasoning to craft highly personalized itineraries and dynamic travel packages-seamlessly identifying the best flights and hotels in real time. Users can continue to refine the package until it’s perfectly aligned with their needs,” adds Shakti Goel, Chief Architect and Data Scientist, Yatra Online
Since DIYA’s launch in August 2025, Yatra continues to expand its capabilities as a consumer-first AI travel assistant, moving closer to fully autonomous, end-to-end travel planning. By combining conversational intelligence with real-time execution across flights, hotels, and experiences, DIYA is redefining how travellers discover, plan, and book increasingly complex journeys in a faster, more intuitive way.
Your next adventure is waiting. Now, planning it takes minutes – not a weekend.
DIYA AI is available on Yatra’s consumer travel platforms across Web & App (Android & iOS).
