12, Feb 2026
Gartner Warns Misconfigured AI Could Shut Down National Critical Infrastructure by 2028
STAMFORD, Feb 12: Gartner, Inc., a leading business and technology insights company, today warned that misconfigured AI in cyber-physical systems (CPS) could trigger shutdowns of national critical infrastructure in a G20 country by 2028.
CPS includes operational technology (OT), industrial control systems (ICS), industrial automation systems, IIoT devices, robots, drones, and other AI-powered systems interacting with the physical world. Gartner highlights that even well-intentioned engineers, flawed updates, or minor configuration errors can result in large-scale service disruptions, posing risks to public safety and economic stability.
“The next major infrastructure failure may not come from hackers or natural disasters, but from AI misconfigurations,” said Wam Voster, VP Analyst at Gartner. “Implementing secure ‘kill-switches’ or override modes, accessible only to authorized operators, is essential to safeguard critical systems.”
Gartner notes that misconfigured AI can autonomously misinterpret sensor data or trigger unsafe actions, potentially impacting key services such as power grids, manufacturing plants, and transport networks. With AI models increasingly opaque, human intervention remains essential.
Gartner recommends key measures for mitigating AI-related risks in critical infrastructure:
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Safe Override Modes: Secure human-accessible controls to retain ultimate authority over autonomous systems.
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Digital Twins: Test configuration changes in virtual replicas before deployment.
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Real-Time Monitoring: Continuous observation and rollback mechanisms for AI updates, supported by national AI incident response teams.
Gartner clients can explore these insights in Predicts 2026: Emergent Critical Risks of AI in CPS Security, and learn infrastructure modernization strategies via the complimentary Modern Infrastructure: Built for Tomorrow’s Business Demands roadmap.
Gartner continues to provide independent AI research and guidance for C-level executives, helping organizations safely leverage AI to achieve mission-critical priorities.
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- By Neel Achary
12, Feb 2026
AION-Tech Solutions Strengthens Leadership with Appointment of Biju Mathews as President & CEO of AION-Tech Solutions
Hyderabad, Feb 12: AION-Tech Solutions Ltd. a publicly listed business intelligence and IT services company, today announced the appointment of Biju Mathews as President and Chief Executive Officer of AION-Tech Solutions. This appointment marks a strategic step toward accelerating organisational-led growth and strengthening long-term value creation.
Biju Mathews brings over 32 years of leadership experience across enterprise technology, analytics platforms, digital commerce, media, and EV mobility ecosystems. He has led organizations through growth inflection points, strategic resets, and business model transitions, building scalable, institution-driven enterprises. With a strong track record of stabilizing and scaling businesses operating under margin pressure and complex delivery environments, his expertise spans enterprise strategy, fundraising, partnerships, and operational transformation — including transitioning companies from services-led models to platform-driven, SaaS and analytics-based revenue streams, with a consistent focus on value creation, capital efficiency, and predictable financial performance.
Commenting on the appointment, Chanakya Bellam, Director, AION-Tech Solutions, said,
“AION-Tech is entering a pivotal phase of evolution as we sharpen our focus on platform-led growth and long-term value creation. Biju brings clarity of vision, operational maturity, and the leadership depth required to steer the organization through this next chapter. The Board looks forward to working closely with him as we continue to strengthen our strategic positioning and execution focus”
Prior to joining AION-Tech, Biju served as Chief Executive Officer of ETO Motors Pvt. Ltd., where he played a pivotal role in positioning the company as a pioneer in clean mobility solutions. Under his leadership, ETO strengthened EV deployment capabilities, expanded fleet operations, and forged strategic partnerships that enhanced operating efficiency and long-term viability in a capital-intensive ecosystem.
Sharing his perspective on joining the company, Biju Mathews, President & CEO, AION-Tech Solutions, said,
“Technology and data are increasingly central to how enterprises make decisions, drive resilience, and create measurable impact. AION-Tech has a strong foundation and significant opportunity to scale its analytics and platform-led capabilities. I look forward to working closely with our teams and stakeholders to strengthen execution discipline, enhance delivery predictability, deepen client relationships, and build sustainable long-term value.”
Before ETO Motors, Biju spent over eight years in the online e-commerce sector with Abhibus, where he served as Chief Operating Officer (COO) and Chief Strategy Officer (CSO). He led business development, sales, marketing, and operations, working closely with the Board and senior leadership to scale the platform, strengthen execution discipline, expand service offerings, and institutionalize performance frameworks that supported sustainable growth in a competitive digital marketplace.
Earlier in his career, he spent nearly two decades in leadership roles at the Indian Express Mumbai Group, where he served as Vice President and was responsible for business and financial management of operating units, organizational restructuring, revenue strategy, and operating model transformation. His experience across both asset-light digital platforms and infrastructure-linked operating businesses provides a balanced perspective on scaling innovation while managing operational complexity and risk.
Known for his comprehensive and practical management style, strong boardroom presence, and focus on accountability-driven cultures, Biju has consistently guided organizations from founder-dependent structures toward institutionally robust, process-driven enterprises. His appointment signals AION-Tech’s commitment to strengthening governance maturity, enhancing execution clarity, and accelerating its transition toward scalable, platform-driven growth.
With this appointment, AION-Tech Solutions reinforces its commitment to disciplined expansion, digital transformation, and sustainable value creation.
11, Feb 2026
ElevenLabs Launches Expressive Mode with Indian Language Support for Smarter Voice Agents
Feb 11: ElevenLabs, a global leader in AI-driven voice technology, today announced the launch of Expressive Mode for its Eleven Agents platform, bringing emotionally intelligent, real-time voice agents to enterprise customer interactions. The new mode enhances conversational AI with human-like timing, tone, and emotional awareness, enabling enterprises to create natural, context-sensitive voice experiences.
Expressive Mode integrates Eleven v3 Conversational, ElevenLabs’ most emotionally intelligent text-to-speech model optimized for live dialogue, with a new turn-taking system that ensures better-timed responses with fewer interruptions. This allows agents to pause, respond, or adjust tone just like human interlocutors, improving engagement and satisfaction in customer conversations.
A key feature of Expressive Mode is expanded multilingual support, covering over 70 global languages, including 11 Indian languages: Hindi, Bengali, Marathi, Telugu, Tamil, Kannada, Gujarati, Malayalam, Punjabi, Urdu, and Assamese. This empowers Indian enterprises to serve diverse audiences while maintaining clarity, consistency, and emotional nuance.
By leveraging real-time emotional signals from Scribe v2 Realtime, ElevenLabs’ transcription system, Expressive Mode enables agents to interpret cues from how something is said—not just what is said—allowing for empathetic and context-aware interactions in high-stakes scenarios across sectors like support, mobility, finance, and retail.
Karthik Rajaram, GM and Country Head, India at ElevenLabs, commented:
“In customer-facing conversations, how something is said often matters as much as what is said. Expressive Mode marks a shift from scripted voice automation to emotionally intelligent conversations across multiple Indian languages. This enables Indian enterprises to design voice-first experiences that feel natural, responsive, and deeply aligned with how India communicates, helping brands build trust and consistency at scale.”
Expressive Mode allows businesses to deploy voice agents that respond naturally, stay on-brand, and adapt to real customer emotion, with the reliability, integrations, and monitoring needed for operations from pilot deployments to global rollouts.
ElevenLabs’ technology is already powering Indian companies like Meesho, Cars24, Apna, 99acres, TVS Motors, Mahindra, PocketFM, and others in delivering conversational AI experiences and multilingual customer engagement.
11, Feb 2026
Care.fi Raises Funding to Scale AI-Driven Healthcare Revenue Cycle Management
Gurugram, Feb 11: Care.fi, a healthcare-focused fintech building an AI-powered revenue cycle management infrastructure for hospitals, has raised $8 million in a Series A round. The funding includes $5 million in equity led by July Ventures, with participation from Peak XV Partners, Accion Ventures, and Sadev Ventures, and $3 million in debt financing from Trifecta and Vivriti.
India’s healthcare system is entering a decade of scale. In FY25 alone, general and health insurers settled over 32.6 million health insurance claims, with payouts exceeding ₹94,000 crore. Alongside this, more than 36.9 crore Ayushman Bharat cards have been issued, dramatically expanding access to cashless care. As coverage widens across government and private schemes, hospitals are grappling with rising claim volumes, tighter compliance requirements, and increasing expectations for faster, more predictable settlement cycles.
Care.fi is building infrastructure for this new reality. Its AI-driven platform helps hospitals manage documentation, coding, claims processing, and collections at scale, while its NBFC arm provides working capital solutions that enable predictable cash flows. Today, Care.fi’s systems are deployed across Ayushman Bharat and multiple large government and private insurance programs, supporting hospitals as operational complexity continues to rise.
The newly raised capital will be used to expand operations into additional Indian cities, accelerate international expansion across the United States and the Middle East, and further invest in product development for its AI-powered healthcare operating system.
“This capital allows us to go deeper on our core mission: making healthcare revenue operations seamless and invisible for hospitals,” said Vikrant Agrawal, Co-founder of Care.fi. “Doctors and care teams should not be spending time navigating paperwork, approvals, or delayed payments. We are building an AI-first healthcare operating system that takes care of revenue end-to-end, so hospitals can focus on patient outcomes, and patients can experience care with confidence and dignity.”
The fundraise follows a period of sustained growth for Care.fi, marked by over 10% year-on-year growth in assets under management and expansion of its team to 250+ employees, strengthening support for hospital partners amid rising claim volumes and faster turnaround expectations. Recently, Care.fi has also acquired Aldun to make hospital discharge faster and less stressful for patients and their families, reducing waiting time after the final bill from hours to just 10 minutes. Together, they aim to scale from 10,000 to nearly 1 lakh discharges per month, helping patients return home sooner and ensuring a smoother end to the hospital journey.
“Healthcare delivery in India is scaling faster than the financial rails that support it,” said Sidak Singh, Co-founder of Care.fi. “When millions of claims move through fragmented systems, even small inefficiencies compound into real stress for hospitals and patients. We’re building Care.fi to be the underlying revenue infrastructure for insurance-led healthcare—one that brings speed, clarity, and trust to every discharge and every settlement. This capital lets us scale that infrastructure responsibly, in India and beyond.”
“At July Ventures, we back scalable, category-defining digital platforms,” said a spokesperson from July Ventures. “Carefi’s tech-led RCM platform tackles one of healthcare’s hardest problems, i.e. hospital cash-flow. By compressing billing cycles, improving collections, and unlocking working capital for providers, Carefi is building a future-proof digital infrastructure coupled with finance. The team’s depth, clarity of vision, and consistent execution further reinforced our conviction in backing them at this stage.”
Mohit Bhatnagar, Managing Director at Peak XV Partners, said,
“Getting discharged, with Insurance, from a large Indian hospital can be tedious and lengthy. Care.fi’s instant discharge solution demonstrates how innovation and trust come together to create world-class customer experiences.”
Care.fi’s long-term ambition is to become a global, end-to-end healthcare revenue cycle management platform, built from India for the world. By unifying documentation, claims, collections, and financing into a single intelligent system, the company aims to redefine how hospitals manage revenue while improving transparency and comfort for patients across insurance programs.
11, Feb 2026
Synopsys to Showcase AI-Driven Engineering Innovation at India AI Impact Summit 2026
Feb 11, New Delhi: Synopsys, Inc., the leader in silicon to systems design solutions, will exhibit at the India AI Impact Summit 2026 in Bharat Mandapam, New Delhi from February 16-20, 2026, showcasing engineering solutions that advance AI development and adoption through software-defined engineering.
As the first AI summit hosted in the Global South, The AI Impact Summit is a flagship platform bringing together government leaders, global CEOs, researchers, innovators, and industry experts to shape how artificial intelligence can drive inclusive growth, sustainable development, and strategic innovation across sectors.
Dr. Prith Banerjee, Senior Vice President of Innovation, Synopsys, will join a lineup of influential leaders speaking at the AI Impact Summit, including such as Sundar Pichai (CEO, Google & Alphabet), Jensen Huang (CEO, NVIDIA), Cristiano Amon (CEO, Qualcomm), Demis Hassabis (CEO, Google DeepMind), Shantanu Narayen (CEO, Adobe), Bill Gates (Chair, Gates Foundation), Alexandr Wang (Chief AI Officer, Meta), and Mukesh Ambani (Chairman & MD, Reliance Industries), among others.
Dr Banerjee’s talk will focus on “Use of AI/ML in Electronic Design Automation (EDA) and Engineering Simulation for Chips to Systems.”, exploring the transformative role of AI and machine learning across engineering workflows, including:
Re-engineering Engineering in the Age of AI, highlighting how AI-augmented design flows and simulation tools facilitate agile, resilient product development across industries.
The Rise of Digital Twins, focusing on how next-generation products evolve virtually first and how they also cut development risk and accelerate the time-to-value.
Innovating Complex Systems for Reduced Time to Market, empowering lower complexity, higher productivity, and a quicker path-to-market for semiconductor and systems innovation through multidomain workflows to enable tight software and hardware co-design.
Connect with Synopsys at AI Impact Summit
Watch Dr Banerjee’s talk on “Use of AI/ML in EDA & Engineering Simulation for Chips to Systems”: Senior Vice President of Innovation, Synopsys, will deliver a talk on the ‘Use of AI/ML in EDA & Engineering Simulation for Chips to Systems’ at the Summit.
Visit the booth: Synopsys will showcase AI-led simulation and digital engineering capabilities at a 400 sq. ft. interactive booth (3F.16) at hall 3 on the first floor in Bharat Mandapam, New Delhi. The booth will showcase AI-driven innovations spanning electronic design automation (EDA), IP, verification, and simulation. There will be a strong emphasis on real-world, cross-industry use cases across mobility, technology, manufacturing, and aerospace, showcasing how AI-led design and simulation are helping organizations address increasingly complex engineering challenges at scale.
Join us for a demo: The Synopsys booth will feature two dedicated demo stations:
AI-driven EDA and IP demo station: showcasing how Generative AI and agentic AI allow faster, smarter, and more autonomous design and verification workflows.
AI-powered simulation demo station: demonstrating how advanced AI techniques are augmenting accuracy, speed, and decision-making in complex engineering simulations across industries.
11, Feb 2026
Polaris Smart Metering crosses 1 million smart meters milestone, advancing India’s RDSS-led power distribution reform
Jaipur / New Delhi, Feb 11: Polaris Smart Metering announced a major milestone in its AMISP & power distribution journey, having manufactured and deployed over 1 million smart meters across its markets under the Government of India’s Revamped Distribution Sector Scheme (RDSS). The achievement underscores Polaris’ role as a key enabler of large-scale smart metering adoption and power sector digitization in the country.
The milestone was marked by the unveiling of the 1 millionth smart meter at Polaris’ state-of-the-art facility in Jaipur, in the presence of senior government officials and industry stakeholders. The facility represents the company’s commitment to indigenous manufacturing, technology excellence, and scalable execution aligned with national reform priorities.
Gracing the event, Chief Guest, Shri Ajitabh Sharma, IAS, Additional Chief Secretary (Energy) and Chairman, Rajasthan Rajya Vidyut Prasaran Nigam Limited (RVPN), highlighted the importance of smart metering in achieving RDSS objectives. “With the rapid growth of renewable energy and our planned expansion of battery energy storage, smart meters will play a central role in demand flexibility and grid management. Its true value lies in robust data management systems, integrated platforms and informed decision-making that strengthen grid visibility and operational efficiency,” he said.
Commenting on the milestone, Yashraj Khaitan, Founder and CEO, Polaris Smart Metering, said, “Crossing the 1 million smart meters mark is a defining moment for Polaris and a strong validation of our execution capabilities under RDSS. It reflects the trust placed in us by utilities and state governments, and the relentless efforts of our teams on the ground. Our AMI solutions enable two-way communication between utilities and consumers, laying the foundation for a smarter, more efficient and financially sustainable power distribution ecosystem in India.”
Rajeev Sharma, Chairman, Polaris Group said, “It is a moment of immense pride to witness Polaris Group achieving the milestone of our one-millionth smart meter. Smart Metering is backbone of a financially viable power sector. By reducing AT&C losses and enabling the seamless integration of renewable energy, we are securing a sustainable future for our DISCOMs. With continuous effort, Polaris will soon reach the milestone of manufacturing 2 million meters.”
The deployment of Advanced Metering Infrastructure (AMI) at scale is playing a critical role in transforming power distribution by improving billing accuracy, reducing losses, strengthening utility operations, and providing consumers with greater transparency and control over their energy usage.
Polaris currently has a manufacturing capacity of 5 million meters, and is also expanding through Polaris NOVA, its state-of-the-art manufacturing facility, which will increase its production capacity from the current 5 million to 10 million meters annually by mid-2026.
Polaris Smart Metering works closely with distribution companies across multiple states to support end-to-end smart meter rollouts, from manufacturing and deployment to system integration and data security. Its solutions are designed to be robust, interoperable, and scalable, supporting utilities in their long-term digital transformation journey.
The 1 million smart meters milestone reflects the accelerating momentum of India’s smart metering programme and reinforces Polaris Smart Metering’s commitment to partnering with the government and utilities in building a future-ready, consumer-centric power distribution network.
10, Feb 2026
Dr Bruce Levine to receive the Genome Valley Excellence Award at Bio Asia 2026
New Delhi: Feb 10: Bio Asia, Asia’s largest annual global biotechnology and life sciences forum organized by the Government of Telangana, is proud to announce that the prestigious Genome Valley Excellence Award will be conferred upon Dr Bruce Levine, Barbara and Edward Netter Professor in Cancer Gene Therapy at the University of Pennsylvania Perelman School of Medicine, for his outstanding contributions to cell and gene therapy, engineered T cells, and cancer immunotherapy.
Dr Bruce Levine’s research has redefined the frontiers of cell and gene therapy, translating bold scientific ideas into lifesaving clinical realities. His pioneering work has enabled the safe and effective genetic modification of human cells, laying the scientific foundation for a new generation of personalised, living medicines.
Through seminal discoveries and first-of-their-kind clinical studies, he has played a pivotal role in advancing engineered T-cell and CAR T-cell therapies, contributing directly to the emergence of the first FDA-approved gene therapies for cancer. These breakthroughs have not only changed treatment paradigms for previously incurable malignancies but have also established new standards for translational biomedical research.
Beyond individual discoveries, Dr Levine’s work exemplifies research excellence with a global impact, spanning fundamental science, clinical translation, scalable manufacturing, and real-world implementation. His prolific scientific output, influential patents, and role in creating successful biotechnology enterprises reflect a rare ability to bridge laboratory innovation with societal benefit.
Equally significant is his commitment to scientific leadership and mentorship, shaping generations of researchers and clinicians while advancing equitable access to cutting-edge therapies worldwide. His body of work stands as a testament to how rigorous, curiosity-driven research can deliver profound and lasting benefits to humanity.
According to Mr D. Sridhar Babu, Minister for Industries, IT and Legislative Affairs, said,
“We are proud to present the Genome Valley Excellence Award 2026 to Dr Bruce Levine, whose pioneering work in CAR T-cell therapy and gene editing has significantly advanced global cancer care. His innovations set new benchmarks in immunotherapy, and Telangana remains committed to recognising such contributions, shaping the future of medicine.”
Speaking on the announcement, Mr Sanjay Kumar, Special Chief Secretary, Department of Industries & Commerce, Government of Telangana, said,
“We are pleased to confer the prestigious Genome Valley Excellence Award 2026 on Dr Bruce Levine for his remarkable advancements in cell and gene therapy. Bio Asia continues to bring together the brightest minds in life sciences, and this award testifies to the global impact of his research.”
Mr Shakthi M. Nagappan, Director, Life Sciences and Pharma, Government of Telangana, added,
“The Genome Valley Excellence Award celebrates distinguished leaders in life sciences. Dr Levine’s work exemplifies innovation in cancer gene therapy, pushing biomedical boundaries on a global scale.”
10, Feb 2026
Enabling Safer, Smarter Banking with TVS Electronics Solutions
Chennai, Feb 10: TVS Electronics (TVSE), a leading player offering integrated end-to-end electronic solutions, highlights its comprehensive ‘Make in India’ hardware portfolio for BFSI sector, ensuring trusted, safe and fast transactions. As transaction volumes rise, digital adoption accelerates, and customer expectations continue to grow, financial institutions face increasing pressure to maintain speed, accuracy, security, and uninterrupted operations. TVSE addresses these demands by delivering reliable, scalable solutions that reduce operational risk, streamline daily workflows, and support consistent service delivery across branch networks and digital touchpoints.
In an industry where precision and trust are essential, TVS Electronics solutions simplify the workload for staff and provide customers with a smoother and more secure experience. TVS Electronics offers a dedicated range of products to help BFSI’s operate seamlessly without compromising on speed, security and accuracy.
According to Mr. C. Balaji, Vice President – Chief Business Officer, Products & Solutions Group, TVS Electronics,
“Banking today demands systems that are secure, resilient, fast, accurate and always available. From counterfeit detection to secure printing, from asset tracking to always on IT support, TVSE strengthens every layer of BFSI operations. At TVS Electronics, we focus on strengthening the operational backbone of financial institutions with technology that enables reliable service delivery across branches, digital platforms, and customer touchpoints, while allowing banks to scale with confidence.”
Key Highlights of BFSI range of Products and Solutions from TVSE
Securing Transactions Through Biometric Authentication
As digital transactions scale, authentication becomes fundamental to trust and compliance. Ensuring that transactions are carried out by the right account holder or operator is critical. TVS Electronics’ fingerprint reader solutions integrate seamlessly into banking and payment workflows, enabling accurate biometric authentication integrated on products.
Smarter and Safer Cash Handling & Digital Payment Momentum
TVSE’s cash management systems help staff process cash with confidence. Modern note counting machines use multiple layers of detection such as optical checks, magnetic sensors, infrared validation, and pattern analysis to identify counterfeit notes instantly. Features like fitness sorting and serial number reading improve traceability while maintaining a rapid workflow.
Today, UPI and RuPay have moved payments beyond conventional modes, setting new expectations around speed, transparency, and convenience. TVS Electronics provides modern POS terminals, sound boxes and all-in-one payment devices built to handle high transaction volumes securely and reliably. For banks and merchants alike, this translates into faster settlements and smoother day-to-day operations.
Secure and Reliable Document Printing
Passbooks, cheques, account statements, and branch receipts remain essential. TVSE’s specialty printers are engineered for this work. They ensure clean, compliant printing of sensitive documents that must be handled with care and precision.
Extending Banking Through Self-Service Kiosks
As customer expectations evolve, banks are increasingly adopting self-service and unattended solutions to improve availability while reducing operational strain. TVS Electronics addresses this shift through its large-panel computing devices under the kiosk portfolio. Designed for continuous operation, these kiosks support services such as account enquiries, form submissions, bill payments, and service requests. This enables greater reach, better availability, and a smoother customer experience without expanding physical branch infrastructure.
Better Tracking and Branch Operations
The BFSI sector moves more than currency. It moves documents, assets, and data. TVSE provides reliable barcode scanners, label printers, and handheld terminals that help branches track everything with accuracy. From cash bags to asset movement logs, these tools improve visibility and accountability at every step.
Moreover, Peripheral devices such as high-durability mechanical keyboards rated for up to 50 million keystrokes, dot matrix printers, and branch-ready accessories are built to withstand continuous use in high-volume banking environments. Together, they reduce operational interruptions and support consistent service delivery where downtime is simply not an option.
Enabling Financial Inclusion Through Business Correspondents
Under RBI-led initiatives, banking services are expanding into tier 3, tier 4, and rural regions through Business Correspondents. TVS Electronics supports this effort with hardware solutions specifically suited for Business Correspondent operations with TVSE all in one tablets. Designed for portability, durability, and ease of use, these products perform reliably in field conditions where infrastructure may be limited. Backed by TVSE’s extensive sales and service reach across India, Business Correspondents gain dependable access to hardware support across geographies ensuring essential banking services remain accessible, consistent, and trustworthy even at the last mile.
TVSE Aikya: Keeping Banking Operations Always On
Behind every modern branch is an IT foundation that must work without interruption. TVSE Aikya provides unified infrastructure management so that systems across multiple branches remain connected, monitored, and supported. Aikya reduces the burden on branch teams by predicting issues before they grow, resolving many problems remotely, and ensuring seamless connectivity across devices and services.
Nationwide Service Coverage for Uninterrupted Banking
TVS Electronics supports BFSI operations through a Pan-India sales and service network with presence across 200+ districts. With service coverage extending to 19,000+ pincodes, TVSE enables consistent deployment, maintenance, and support for banking infrastructure nationwide ensuring continuous operation with zero downtime.
Together, these capabilities from TVS Electronics portfolio help banks and financial institutions minimise downtime, reduce operational complexity, and deliver secure, customer-centric banking experiences across India.
10, Feb 2026
BIAL advances its Customer-First Approach at BLR Airport through Partnership with Mu Sigma
Bengaluru, Feby 10: Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport Bengaluru (BLR Airport), has entered into a strategic partnership with Mu Sigma, a global decision sciences company, to further advance BLR Airport as a one-of-a-kind “Algorithmic Airport” that delivers unparalleled customer experience by harnessing the power of data-driven decision making.
The collaboration builds on BIAL’s established Customer-First approach, where every interaction is informed by real-time insights and designed around individual passenger needs. By leveraging Mu Sigma’s proprietary Decision Intelligence Platform AI and advanced analytical models, BIAL will unify and analyse data across airport operations to anticipate evolving traveller requirements and proactively enhance convenience, comfort, and efficiency. This reinforces BLR Airport’s evolution from a transit hub into a holistic experience hub designed around passenger intent.
Through this partnership, BIAL will deepen its data-driven approach to decision-making by integrating Mu Sigma’s advanced Decision Intelligence capabilities across key passenger and operational touchpoints. Unified intelligence from existing systems will enable teams to proactively identify patterns, anticipate requirements, and optimise service delivery in real time. By strengthening its analytical backbone, BIAL aims to improve operational reliability, personalise passenger experiences, and continuously raise service standards across BLR Airport.
At the core of this transformation are guest-first capabilities that make every touchpoint smarter and more intuitive. Predictive analytics will help reduce queues at shops, restaurants, and parking, ensuring a smoother flow through the terminal. Real-time demand forecasting and dynamic pricing will further optimise parking and transport. Passengers engaging through the Pulse App and the official website (bengaluruairport.com) will enjoy an enhanced digital experience with tailored recommendations, loyalty rewards, and timely notifications on services and offers. Inside the terminal, location-based promotions, improved signage, and curated deals will make wayfinding and decision-making effortless.
“At BIAL, we are committed to continuously enhancing the airport experience, and this collaboration supports that ongoing journey. Harnessing Mu Sigma’s advanced Decision Science capabilities will allow us to personalise every interaction, anticipate disruptions before they occur, and elevate efficiency across operations. BLR Airport is charting the path towards a new era of world-class guest experiences.” said George Fanthome, Chief Technical Officer, BIAL.
“Bangalore cannot remain satisfied as just the IT capital of India; it must rise to become the very symbol of innovation for the entire nation. Serving as the gateway to this city, BLR Airport carries the responsibility of representing that pride and possibility. BLR Airport is not just a place where people begin their travels, it is where they embark on their dreams, and it must provide the experience that such a journey deserves, leaving behind a memory that stays with them long after they’ve gone. Together, BIAL and Mu Sigma have the opportunity to reimagine what an airport experience can be, and to create the world’s first true algorithmic airport—an enduring symbol of India’s innovation to the world.” said Dhiraj Rajaram, Founder and CEO, Mu Sigma.
10, Feb 2026
5 Common Cybersecurity Blind Spots in Mid-to-Large Enterprises
As mid-to-large enterprises scale cloud adoption, digital customer platforms, and AI-led operations, their attack surface continues to expand. Yet many organisations remain focused on visible threats while overlooking structural vulnerabilities that quietly increase cyber risk. Insights from the India Cyber Threat Report 2026 by Seqrite, the enterprise arm of Quick Heal Technologies, suggest that attackers are increasingly exploiting gaps in visibility, identity controls, and partner ecosystems rather than relying solely on traditional intrusion methods. Meanwhile, Barracuda Networks highlights that modern attacks are becoming more evasive, often bypassing legacy defenses through automation and credential misuse.
Addressing these blind spots is essential, as enterprise resilience today depends on continuous awareness rather than reactive security.
1. Fragmented Visibility Across Hybrid Infrastructure
Enterprises now operate across multi-cloud environments, SaaS platforms, remote endpoints, and legacy systems. While this hybrid architecture enables flexibility, it often creates monitoring silos. Seqrite’s threat intelligence observations indicate that unmanaged assets and misconfigured environments frequently become entry points for attackers. Without unified visibility, threats can persist undetected and move laterally across networks. Consolidated security platforms that deliver centralized telemetry and real-time correlation are becoming critical for faster detection and response.
2. Identity Risks and Excessive Privileges
As organisations grow, so does identity sprawl—spanning employees, vendors, and machine accounts. Over time, access rights accumulate, leaving many users with more privileges than necessary. Barracuda Networks notes that credential-based attacks remain one of the most dependable methods for adversaries because they allow access without triggering conventional alarms. Enforcing least-privilege access, conducting regular entitlement reviews, and strengthening identity governance can significantly reduce this exposure while supporting zero-trust strategies.
3. Alert Fatigue Within Security Teams
Security tools generate massive volumes of alerts, many lacking actionable context. This often leads to operational fatigue, where critical threats risk being overlooked. Barracuda experts stress that security effectiveness relies not only on detection capability but also on operational clarity—ensuring automation enhances analysts’ decision-making instead of overwhelming them. Risk-based alerting, intelligent prioritisation, and clearly defined escalation paths help maintain response readiness without overburdening teams.
4. Underestimated Third-Party Exposure
Modern enterprises depend heavily on vendors for cloud services, analytics, payment processing, and logistics. Each integration expands the threat landscape. Seqrite researchers observe that attackers increasingly target smaller partners as indirect pathways into larger organisations. Treating vendor assessments as a one-time compliance task is no longer sufficient; continuous evaluation, contractual security standards, and shared incident response expectations are now essential components of cyber risk management.
5. Rising Digital Risk and Brand Exploitation
Cyber threats today extend beyond infrastructure to include brand impersonation, fake domains, and social media fraud. Experts at Quick Heal Technologies emphasise that attackers are increasingly weaponising brand identity to power phishing campaigns and financial scams. Proactive digital risk monitoring across open, deep, and dark web environments enables organisations to detect impersonation early and safeguard customer trust.
Looking Ahead
For mid-to-large enterprises, cybersecurity gaps often stem from overlooked fundamentals rather than lack of investment. Strengthening visibility, tightening identity controls, supporting security teams, evaluating partner risks, and monitoring external threats can significantly improve resilience. Organisations that address these blind spots will be better positioned to anticipate disruptions and embed cybersecurity as a strategic business enabler rather than a reactive safeguard.
