27, Oct 2025
From Burnout to Breakthroughs: Agentforce Redefines Life Sciences Customer Engagement
India, 27th October, 2025: Salesforce has announced the launch of Agentforce Life Sciences for Customer Engagement, a new agent-first solution designed to revolutionize how life sciences companies engage with healthcare professionals (HCPs). Expanding the Agentforce Life Sciences portfolio, the new module addresses one of the industry’s most pressing challenges rising physician burnout and information overload by enabling more personalized, efficient, and compliant interactions.
Today, physicians face 75% more data per drug than a decade ago, yet only a third feel their engagement needs are being met. With Agentforce, Salesforce leverages AI-powered digital labor to help life sciences organizations cut through communication noise, create meaningful engagement, and bridge gaps in patient care.
Built natively on Salesforce’s unified platform, Agentforce Life Sciences for Customer Engagement goes beyond traditional CRM tools. It delivers a consumer-grade conversational interface and enterprise-grade security, empowering sales, marketing, and medical teams to spend less time on administration and more on patient-focused collaboration.
“India’s life sciences sector is scaling at an incredible pace, and engagement with doctors must evolve alongside it,” said Mankiran Chowhan, Managing Director Sales, Salesforce India. “With Agentforce Life Sciences, we’re moving from high-volume, low-impact communication to intelligent, trusted collaboration. This empowers doctors with better insights for patient care and bridges the gap between innovation and access.”
Customer Perspectives
B. Murali Krishna Reddy, Director India and Emerging Markets, Hetero, added:
“At Hetero, scale and trust are key to our success. Agentforce Life Sciences gives us the digital foundation to engage responsibly and efficiently with global customers. With Salesforce, AI now enhances every interaction, helping us manage complex pipelines and streamline operations across markets.”
Innovation Highlights
Agent-First Mobile Experience:
Agentforce introduces an intuitive, conversational interface with voice-activated account prep, podcast-style recaps, and hands-free summaries accessible on both web and mobile. Representatives can access vital information, log notes through speech, and dynamically adjust schedules even without internet connectivity.
AI-Enabled Compliance:
Hosted on Salesforce Hyperforce, the platform integrates Trust Layer security and zero-copy data architecture, ensuring adherence to global standards like HIPAA, GxP, and GDPR. Features include AI-assisted Medical, Legal, and Regulatory (MLR) reviews, e-signature consent tracking, and automated validation workflows — drastically reducing manual compliance effort.
Actionable Insights and Data-Driven Engagement:
With Data Cloud and MuleSoft integration, Agentforce provides a unified view of customer interactions and recommends next-best actions. Reps can educate HCPs using curated, MLR-approved multimedia presentations, while leaders gain real-time visibility through interactive Tableau dashboards to identify delays, supply chain issues, or reimbursement bottlenecks.
Seamless Mobile Experience on iPad:
Available exclusively on Apple iPad, the app offers portability and a smooth interface for on-the-go interactions — helping reps engage HCPs through voice, visuals, and personalized recommendations.
Always-On, Personalized Service:
By using retrieval-augmented generation (RAG), Agentforce quickly retrieves validated data to answer complex medical queries and facilitate real-time collaboration via Slack. Integrated with partners like athenahealth and Viz.ai, the system allows HCPs to enroll patients in assistance programs directly from their Electronic Health Records (EHRs).
Connecting the Entire Life Sciences Ecosystem
Agentforce Life Sciences for Customer Engagement unites teams across the full product lifecycle — from R&D and regulatory approvals to sales and patient support streamlining collaboration by up to 30%.
Supported by a network of global system integrators, data providers, and implementation partners, Salesforce provides a seamless path for organizations transitioning from legacy systems. The result: faster diagnostics, efficient therapy deployment, and a more connected, patient-centric healthcare ecosystem.
With Agentforce, Salesforce reaffirms its commitment to advancing the life sciences industry enabling smarter engagement, stronger compliance, and a healthier, more connected world.
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- By Neel Achary
23, Oct 2025
Operant AI Discovers “Shadow Escape”: The First Zero-Click Agentic Attack via MCP
Bengaluru, 23rd October, 2025: Operant AI, the world’s only Runtime AI Defense Platform, today disclosed the discovery of Shadow Escape, a powerful zero-click attack that exploits Model Context Protocol (MCP) and connected AI agents. The exploit enables data exfiltration via popular AI agents and assistants, including ChatGPT, Claude, Gemini, and other LLM-powered agents.
As enterprises rapidly adopt agentic AI through MCP servers and MCP-based integrations to connect large language models (LLMs) to internal tools, APIs, and databases, Shadow Escape demonstrates a new class of threats that operate entirely inside the firewall and within authorized identity boundaries, making them invisible to conventional cybersecurity monitoring.
“The Shadow Escape attack demonstrates the absolute criticality of securing MCP and agentic identities. Operant AI’s ability to detect and block these types of attacks in real-time and redact critical data before it crosses unknown and unwanted boundaries is pivotal to operationalizing MCP in any environment, especially in industries that have to follow the highest security standards,” said Donna Dodson, the former Chief of Cybersecurity at NIST.
According to McKinsey’s 2025 Technology Trends Outlook, nearly 80% of enterprises are now using generative or agentic AI assistants for critical business functions many of which depend on MCP for secure access management and workflow automation. Operant AI’s research estimates that trillions of private records may be at risk of exposure through such zero-click MCP-based data exfiltration chains.
Operant AI has formally reported this security issue to OpenAI and initiated the Common Vulnerabilities and Exposures (CVE) designation process. Critically, this is not a vulnerability specific to any individual LLM or Agent provider; it represents a fundamentally new attack path that affects any AI agent or AI application that utilizes MCP.
The Attack Chain
Unlike traditional prompt injection or data leaks, this attack doesn’t need user error, phishing, or malicious browser extensions. Instead, it leverages the trust already granted to AI agents and AI assistants through legitimate MCP connections.
The attack unfolds in three stages:
- Infiltration: Malicious instructions are embedded invisibly in documents uploaded to AI agents documents that appear completely legitimate and pass standard security scans
- Discovery: AI agents proactively discover and surface sensitive data across connected databases without explicit user requests, leveraging MCP’s powerful cross-system access capabilities
- Exfiltration: Hidden directives instruct the AI agent to transmit entire datasets to external endpoints, disguised as routine performance tracking or analytics uploads
The attack first enables the AI agent to access and display critical PII data to any human interacting with it, violating basic data governance standards, including HIPAA and PCI compliance. It then uses an invisible zero-click instruction to extract that PII, including Social Security numbers, medical record numbers, and other personally identifiable information (PII) to the dark web, all without IT or standard security measures blocking or detecting the breach. Using the Shadow Escape attack path, malicious entities are able to gain everything needed to perpetrate identity theft, Medicare fraud, financial fraud, and more, all without users or IT organizations realizing the exfiltration is happening.
Shadow Escape Is Not Limited to One AI Provider or Platform
Shadow Escape affects any organization using MCP-enabled AI agents or MCP-connected AI assistants, including ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Custom AI agents built on various LLM backends, Open-source alternatives like Llama-based assistants, and Industry-specific AI copilots across healthcare, finance, and customer service. The common thread isn’t the specific AI Agent it’s the Model Context Protocol that grants these agents unprecedented access to organizational systems.
Beyond Traditional Security
“While MCP has become a foundational protocol enabling powerful AI integrations, our research reveals that standard MCP configurations create unprecedented attack surfaces that operate beyond the reach of traditional security controls,” said Vrajesh Bhavsar, CEO and co-founder of Operant AI. “Shadow Escape demonstrates how AI agents can be weaponized through 0-click attacks that are invisible to both users and conventional security methods. The attack happens entirely within authenticated sessions, using legitimate credentials, making the blast radius potentially catastrophic given the scale and speed at which agents can operate.”
Shadow Escape can impact many highly sensitive, privacy-regulated, and commonly used AI/Human interactions, including medical assistants using AI to access patient records, insurance databases, or treatment protocols or banking representatives using AI copilots connected to transaction systems, credit databases, or fraud detection monitoring systems.
Operant AI’s Security Research team recommends organizations take immediate action to assess and secure their MCP deployments by conducting comprehensive audits of all AI agents and AI assistants with MCP access to organizational systems, databases, and APIs; implementing runtime AI defense guardrails capable of detecting and blocking zero-click data exfiltration attempts; establishing MCP trust zones with explicit allow-listing of authorized servers and real-time blocking of untrusted connections; deploying sensitive data flow monitoring with in-line auto-redaction capabilities for PII, PHI, and financial information; and reviewing and governing MCP tools access following least-privilege principles.
22, Oct 2025
Securing India’s Energy Future: SPG 2025 Global Summit in Jaipur to Highlight AI and Deepwater Tech Strategies
NEW DELHI / Jaipur | 22 October, 2025: Pink city Jaipur is set to host the 15th Biennial SPG 2025 Global Summit from October 26-28, 2025, at the Novotel Jaipur Convention Centre and Jaipur Exhibition and Convention Centre (JECC), bringing together global energy leaders and technology innovators. Under the theme “Rock to Cloud: Geo-Exploration Empowering Energy Evolution,” the summit convenes at a pivotal moment as India reinvigorates its deepwater exploration mission and expands its quest for new hydrocarbon frontiers to ensure long-term energy security.
The summit is organised by the Society of Petroleum Geophysicists India (SPG), with the Chairman and CEO of ONGC serving as its Chief Patron.
With the country’s energy demand expected to nearly double by 2040, the upstream sector is focusing on unlocking new hydrocarbon basins and harnessing cutting-edge geophysical and AI-based exploration technologies. The SPG 2025 Global Summit will serve as a premier global platform for collaboration among energy leaders, scientists, and technologists driving India’s energy evolution. Over 700 delegates from more than 10 countries, including major global E&P companies and service providers, will participate. Leading organizations such as ONGC, ONGC Videsh, Oil India, Eliis, Dig Science, Baker Hughes, Shearwater, Sercel, Geosoftware, Beicip Franlab, Viridien , Emerson Aspentech and Solytics Partners will feature prominently.
India’s premier academic and research institutions will also be represented, including the IITs in Bombay, Madras, Roorkee, and Dhanbad, Cochin University of Science and Technology, Dibrugarh University, Andhra University, Banaras Hindu University, Pandit Deendayal Energy University, and Jadavpur University, among others. The event is further endorsed by the Society of Exploration Geophysicists (SEG) and the European Association of Geoscientists & Engineers (EAGE).
The technical programme will cover the complete exploration spectrum—from seismic acquisition, imaging, and reservoir characterisation to digital geophysics, cloud-based analytics, and AI-driven subsurface modelling. Sessions will spotlight deepwater exploration breakthroughs, advances in seismic processing, and emerging geoscientific research. The SPG 2025 Exhibition will showcase state-of-the-art technologies, including AI-powered interpretation systems, data management platforms, and high-performance computing tools designed to enhance exploration efficiency and predictive accuracy.
Complementing the technical sessions, a dynamic business programme will include an exclusive “Meet the Industry” forum to facilitate meaningful partnerships. Post-Conference Continuing Education (CE) Courses, led by global experts, will provide specialised learning opportunities. Demonstrating its commitment to nurturing young talent, SPG will host a Geoscience Career Symposium (GCS) connecting leading energy companies with students from top institutes. The Student Spotlight section will feature a national quiz, extempore competitions, and interactive panels. A Geological Field Excursion will offer participants hands-on training in the stratigraphy of Indian basins.
Amid Jaipur’s heritage and charm, the summit will also include a vibrant Cultural Evening featuring classical and folk performances. A curated Spouse Programme will run alongside, offering sightseeing, wellness sessions, handicraft exploration, and culinary experiences for accompanying guests.
Building on the success of SPG 2023 in Kochi, which drew 48 major companies and strong participation from both Indian and global players, SPG 2025 promises to reinforce collaboration and innovation across the energy ecosystem.
About Society of Petroleum Geophysicists India (SPG):
The Society of Petroleum Geophysicists (SPG), India, is a premier professional body dedicated to advancing the science and technology of petroleum geophysics. For over three decades, its biennial conferences have served as a global platform for innovation, knowledge sharing, and technological progress across the upstream energy sector.
20, Oct 2025
Brihaspathi Technologies secures INR 106 cr IP-enabled video surveillance contract from MSRTC
Hyderabad / Mumbai,20th October 2025: Brihaspathi Technologies Ltd., a leading provider of intelligent transportation and surveillance solutions, has been awarded a prestigious project worth approximately INR 106 crore by the Maharashtra State Road Transport Corporation (MSRTC), which entails the implementation of an advanced IP-based video surveillance system integrated with a state-of-the-art Integrated Command and Control Center (ICCC).
The solution aims to significantly enhance passenger safety, fleet monitoring, and operational efficiency across MSRTC’s extensive network of depots, bus stands, and operational facilities throughout Maharashtra.
Under the terms of the work, Brihaspati Technologies will undertake the installation of high-definition CCTV surveillance systems at 658 bus stands and stations across the State, covering an estimated fleet size of 15000 buses. The IP cameras and edge devices will be deployed, connected through a secure cloud-enabled architecture and monitored centrally from the ICCC.
The project’s key objectives include, establishment of a 24×7 Command and Control Center for statewide visibility of bus depots and terminals; enabling real-time monitoring and incident response through AI-enabled video analytics. Also included are strengthening women and passenger safety through proactive surveillance measures.
The project is expected to help in streamlining fleet management, traffic movement, and asset protection across MSRTC’s operations.
Commenting on the project, Mr. Rajasekhar Papolu, Managing Director, Brihaspathi Technologies Ltd. said, “ This project underscores our commitment to enabling safer and smarter public transport systems. We are proud to partner with MSRTC in deploying a robust, technology-driven surveillance ecosystem that aligns with the Government of Maharashtra’s vision for safe mobility and digital governance.”
The MSRTC IP Video Surveillance Project is part of the Corporation’s broader digital modernization roadmap, reinforcing its commitment to safety, transparency, and efficiency across the public transport network that serves millions of passengers daily.
Once operational, the ICCC will serve as the nerve center for statewide security operations, offering real-time situational awareness and data-driven decision-making for MSRTC administrators and law enforcement authorities.
17, Oct 2025
Orient Technologies Expands South India Presence with Acquisition of MSP and SD-WAN-as-a-Service Provider, Stakes in ISP Class A Firm
Mumbai, October 17, 2025: Orient Technologies Limited, a leading provider of end-to-end digital transformation and IT infrastructure services, today announced the acquisition of Red Hut Innovation Technology Pvt. Ltd. and investment in minority stakes of Athena IT & Telecom Solutions Pvt. Ltd. and AIT Internet Services Pvt. Ltd for a combined value of ₹7.71 crore. The move underscores Orient Technologies’ ambition to establish itself as a next-generation digital technology leader, delivering integrated solutions across cloud, connectivity and cybersecurity, and driving long-term value creation for investors and stakeholders.
The acquisition of 100% stake in Red Hut Innovation Pvt. Ltd., a Bengaluru-based MSP and SD-WAN service provider, for ₹ 5.75 crore, aligns well with Orient Technologies’ strategy to expand its capabilities and evolve into a fully integrated digital infrastructure company. The deal further enhances Orient Technologies’ portfolio across – cloud, data center and managed IT services. The company has also taken 46% stakes each in Bengaluru-based Athena IT & Telecom Solutions Pvt. Ltd. and AIT Internet Services Pvt. Ltd.
Speaking about the strategic move, Ajay Sawant, Chairman & Managing Director, Orient Technologies, said, “This marks an important step forward in Orient Technologies’ growth journey. By integrating network connectivity with our existing capabilities, we are strengthening our position as a full-spectrum digital infrastructure provider. The acquisition of Red Hut will allow us to deliver seamless, secure and scalable enterprise connectivity solutions, while enhancing service control, quality, and delivery efficiency. These combined strengths will help us to better serve enterprise customers and deliver lasting value across our ecosystem. Our strategic investments in Athena IT and Telecom Solutions and AIT Internet Services reinforce our commitment to strengthening regional presence and expanding our service capabilities. The synergies of Athena’s consulting and integration excellence with AIT’s robust telecom expertise will enable Orient Technologies to deliver end-to-end, future-ready solutions across India.”
The move also adds recurring, subscription-based revenue streams, enhancing cash flow stability and creating cross-selling opportunities across the enterprise customer base. With direct ownership of last-mile connectivity, Orient Technologies gains a distinct competitive edge as one of the few Indian IT providers offering all solutions under one platform.
With a strong presence across South India, Athena is recognized for its advanced capabilities in consulting, integration, and managed services across IT and telecom domains. This strategic investment will enable Orient Technologies to leverage Athena’s regional footprint and customer relationships, expanding market reach and allowing it to offer its full suite of digital, cloud, data center, and managed services to a wider client base.
The investment in AIT Internet Services further strengthens its ability to deliver end-to-end connectivity and telecom solutions, complementing its extensive IT infrastructure and digital transformation portfolio.
Commenting on the development, Mr. Hari Krishnan, Director, Red Hut Innovation Pvt. Ltd., Athena IT & Telecom Solutions Pvt. Ltd. and AIT Internet Services Pvt. Ltd, said, “Orient Technologies’ acquisition and strategic investments reflect a strong vote of confidence in our capabilities and growth potential. Backed by Orient Technologies’ scale, reach and leadership in digital infrastructure, we are poised to accelerate innovation, expand our offerings, and deliver greater value to customers.”
With these strategic acquisitions and investments, Orient Technologies continues to strengthen its position as one of India’s leading integrated digital infrastructure and transformation partners.
“Our focus remains on building an agile, future-ready organization capable of delivering value across every layer of enterprise technology,” said Shrihari Bhat, CEO, Orient Technologies Limited. “These moves reinforce our long-term vision of integrating cloud, connectivity, security, and managed services to empower our customers in their digital journeys.”
These initiatives mark another step in Orient Technologies’ mission to drive innovation, scalability, and sustainable growth across India’s evolving digital ecosystem.
15, Oct 2025
MATTER Expands Retail Network with a New Experience Hub in Attibele, Bengaluru – Powering Karnataka’s Electric Future
Bengaluru,15th October 2025– MATTER, India’s pioneering electric mobility innovator, today announced the grand opening of its newest Experience Hub in Attibele, Bengaluru. This expansion marks another milestone in MATTER’s rapidly growing retail presence, underscoring its commitment to drive India’s transition towards clean, connected, and sustainable mobility.
The MATTER Experience Hub located at Attibele, Anekal, Bengaluru , is designed as a futuristic destination where riders can explore MATTER’s cutting-edge EV technologies and experience first-hand the AERA—India’s first geared electric motorbike.
The inauguration was graced by MATTER’s leadership team, dealer partners, and EV enthusiasts from across Bengaluru, marking a vibrant step in Karnataka’s electric mobility journey.
Speaking at the launch, Mr. Saran Babu, Founder & Group CDO, MATTER, said:
“Attibele is one of Bengaluru’s fastest-developing growth corridors, strategically located to connect urban commuters and long-distance travellers alike. With our new Experience Hub here, we are enabling more people to discover and engage with MATTER’s world-class EV innovations. The AERA is not just about commuting—it is about redefining how riders experience performance, sustainability, and technology on Indian roads.”The Dealer Principal, Mr. Mahesh C., added:
“We are delighted to bring MATTER’s groundbreaking EV experience to Attibele. The community here is ready for a new era of mobility, and with the AERA, we are offering a unique combination of advanced engineering, performance, and sustainability that will truly redefine riding.”
AERA – Geared for Thrills, Built for the Future
At the heart of the Experience Hub is the AERA 5000+, the world’s first manufactured geared electric motorbike and MATTER’s flagship innovation. Equipped with HyperShift, a 4-speed manual gearbox, the AERA combines the thrill of gears with the efficiency of electric power—bridging tradition and future mobility.
Visitors to the Attibele Hub can explore a phygital environment—where immersive digital engagement meets hands-on product experience. From interactive displays to test rides, the Hub is designed to help riders understand MATTER’s in-house engineered innovations that are shaping the future of urban mobility.
Key Features of the AERA 5000+:
• HyperShift Gearbox – 4-speed manual transmission with Eco, City, and Sport ride modes
• Liquid-Cooled Powertrain – Engineered for India’s urban traffic and high temperatures
• 7” Smart Touch Dashboard – Navigation, ride stats, media, and OTA updates
• 5kWh Battery Pack – Certified 172 km range; IP67 rated for dust and water resistance
• Quick Acceleration – 0–40 km/h in under 2.8 seconds
• Enhanced Safety – Dual disc brakes with ABS, dual suspension, smart park assists
• MATTER Mobile App – Real-time tracking, ride history, remote controls
• Lifetime Battery Warranty – A first in India, ensuring long-term rider confidence
About MATTER
MATTER Motor Works, an electric mobility startup founded in January 2019 in Ahmedabad, is redefining the future of mobility with its “Innovate in India” approach. Committed to building an independent EV ecosystem, MATTER explores every facet of electric mobility to drive India towards a sustainable future.
Its flagship product, AERA, World’s first manufactured geared electric motorbike, has been recognized as the “Editors’ Choice Electric Motorcycle of the Year” by Top Gear India, alongside prestigious accolades like “EV Bike of the Year 2025” by ACKO Drive and “Innovation Startup of the Year” at the Outlook Business Spotlight Awards.
Powered by a team of over 600 innovators, MATTER is at the forefront of cleaner mobility through in-house technology and groundbreaking innovations. With over 375 patent filings and 82 granted patents, spanning powertrain, liquid cooling, battery management, gearbox technology, cyber security (EV), charging infrastructure, and manufacturing automation, MATTER is shaping the evolution of India’s EV landscape—driving the nation towards energy independence.
15, Oct 2025
Agora Builds on Exotel’s AgentStream to Deliver Real-Time AI Voice Bots
Bangalore, October 15, 2025 : Agora, Inc. (NASDAQ: API), a global leader in real-time engagement and conversational AI technology, is building on Exotel’s programmable voice streaming platform to deliver intelligent AI voice bot experiences at scale. Exotel, a leading provider of AI transformation for customer engagement and experience, powers the streaming infrastructure that enables Agora’s Conversational AI Engine to deploy seamless, human-like conversations across multiple voice and digital channels without the complexity of managing telephony or connectivity layers.
Exotel AgentStream is a real-time voice streaming platform that connects AI bots to users across PSTN, WhatsApp, in-app, and WebRTC channels. Combined with Agora’s Conversational AI Engine, the solution empowers enterprises to deliver natural, real-time conversations at scale.
Trusted by more than 7,000 enterprises worldwide across industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education, Exotel handles over 25 billion annual conversations. With this collaboration, enterprises in India and the Middle East can leverage a reliable, secure, and intelligent voice AI infrastructure designed to boost customer satisfaction, streamline operations, and accelerate digital transformation.
Together, Agora and Exotel are targeting 50–100 million AI-led voice interactions annually across India and the Middle East, enabling enterprises to automate 30–40% of routine voice queries and reduce operational costs by up to 30%. These projections are informed by regional conversational-AI market growth and early enterprise pilot data, which show that voice automation can significantly lower handling times while improving customer experience.
“Enterprises today are seeking scalable and intelligent AI solutions that can deliver human-like customer experiences in real time. Our partnership with Exotel combines the strengths of Agora’s Conversational AI Engine with Exotel’s robust programmable voice infrastructure, making it easier for enterprises to deploy AI agents that enhance customer engagement and operational efficiency,” said Tony Zhao, CEO and Co-founder of Agora.
“Exotel’s programmable streaming infrastructure allows technology providers like Agora to focus on intelligence and experience, while we power the connectivity behind it,” said Sachin Bhatia, Co-founder and COO, Exotel. “This integration showcases how global AI players can build on Exotel AgentStream to bring reliable, high-quality voice interactions to market.”
This deployment marks a key milestone in advancing enterprise-ready voice AI adoption in high-growth markets like India and the Middle East, empowering organizations to unlock new levels of automation, personalization, and efficiency in customer engagement.
Agora’s conversational AI solutions are built to make AI feel less like a robotic tool and more like a trusted, knowledgeable helper. Agora’s Conversational AI Engine enables developers to build lifelike, real-time voice agents using any LLM. Powered by Agora’s real-time engagement (RTE) infrastructure, these agents can converse more naturally with ultra-low latency responses and intelligent interruption handling—even under poor network conditions and in noisy environments.
15, Oct 2025
Apna.co Expands into Voice AI with Blue Machines Sees Rapid Enterprise AI Adoption
Mumbai, October 15, 2025 – Apna.co, India’s leading jobs and careers platform, today announced the launch of BlueMachines.ai, its new vertical an enterprise-grade Voice AI platform built for reliability and scale. It allows enterprises to deploy AI-powered voice agents in production. Within the first 45 days of operations, Blue Machines has already signed over $6 million in enterprise contracts momentum that places it among the fastest enterprise AI adoption curves in India. The platform is already powering deployments across industries such as lending, mutual funds, insurance, healthcare, recruitment, and edtech. As global workforces shift from human-only to human-plus-AI agents, Apna’s expansion into Blue Machines reflects its focus on empowering enterprises to hire talent and deploy AI agents within their workforce.
“Blue Machines marks India’s entry into the global enterprise Voice AI platform race. We’re winning because of the platform’s execution, speed, and reliability deployments go live in under a week, compared to the industry average of five to six weeks. The platform has delivered a 100% implementation success rate, a benchmark rarely matched in enterprise AI. Blue Machines is growing very rapidly and is a valuable addition to our current set of businesses, which themselves are growing at an impressive 52% year-over-year in 2025,” said Nirmit Parikh, Founder and Group CEO.
The Blue Machines platform is enterprise-grade and scalable, with round-trip latency under 300 milliseconds, multilingual fluency across Indian languages and dialects, and enterprise-grade data governance. Blue Machines operates on a platform-plus-people model, combining advanced AI infrastructure with dedicated Forward-Deployed Engineers (FDEs) to ensure every deployment moves smoothly from prototype to production
“Every company is experimenting with AI, but very few are running it in production,” said Kshitij Jain, COO of Blue Machines. “Blue Machines changes that by combining a global-scale architecture with forward-deployed engineering, enabling enterprises to go live in days, not months — fully operational, compliant, and proven at scale. It just works.” Blue Machines is rapidly scaling as an independent business unit, with a dedicated team focused on building a strong global enterprise contract pipeline. This strategic direction will fuel its growth, enabling the platform to expand its reach and strengthen its position as a leader in the enterprise AI space worldwide.
15, Oct 2025
HCLTech partners with GSMA to accelerate telecom innovation through the GSMA Open Gateway initiative
Recognized as the first global technology company to join initiative, strategic alliance will fast-track the adoption of programmable networks and unlock new monetization opportunities for CSPs worldwide
NEW YORK and NOIDA, India, Oct. 15, 2025 — HCLTech, a leading global technology company, and GSMA, a global organization unifying the mobile ecosystem, are collaborating to advance the GSMA Open Gateway initiative, which works toward enhancing customer experiences, streamlining application development and unlock new revenue streams for the global telecoms industry. As the first and only global technology company to join the initiative and a trusted technology partner in the Open Gateway ecosystem, HCLTech reinforces its commitment to fostering openness, driving monetization and accelerating innovation across the telecom network.
By enabling ‘Network as a Platform’ models, the GSMA Open Gateway initiative is redefining how Communication Service Providers (CSPs) expose and consume network capabilities through standardized APIs. As one of the fastest-growing global SIs in the telecom industry, HCLTech will contribute its cutting-edge solutions, deep domain expertise and extensive system integration (SI) experience to scale the initiative globally.
HCLTech’s contributions will include:
A converged network monetization platform to unlock new revenue streams.
A secure and scalable network API layer to enable autonomous networks.
Agentic AI solutions integrated with native network APIs.
End-to-end implementation and integration services tailored for Open Gateway environments.
Industry-specific use cases across 10+ verticals, including manufacturing, energy, government, automotive, travel, healthcare and financial services.
“We are not just joining an initiative — we are shaping the future of telecom,” said Anil Ganjoo, Chief Growth Officer, Global Technology, Media and Telecommunications at HCLTech. “Our alliance with GSMA reflects our commitment to empowering CSPs with agile, programmable networks. With our proprietary IP, AI capabilities and global scale, we are positioned to deliver real-world impact across the telecom value chain.”
“We are delighted to welcome HCLTech to the GSMA Open Gateway partner community,” said Henry Calvert, Head of Networks at GSMA. “With their proven expertise across 200+ CSPs globally and broad digital transformation capabilities, HCLTech will play a key role in accelerating adoption and delivering innovative, real-world use cases.”
With participation from over 79 mobile operator groups, representing 291 carrier networks and nearly 80% of mobile connections around the world, Open Gateway is becoming a foundational pillar of the future telecom architecture. This partnership underscores a pivotal shift in the industry—where collaboration, openness and innovation converge to create the networks of tomorrow.
11, Oct 2025
JMR Infotech Brings AI Driven Solutions for BFS at Oracle AI World 2025
Dubai, 11 October 2025 – JMR Infotech, a global leader in digital transformation and banking technology solutions and an Oracle Platinum Partner, will participate in Oracle AI World 2025, taking place October 13–16 in Las Vegas. The company will demonstrate how AI, combined with Oracle technologies, can help organizations make smarter decisions, improve efficiency, and accelerate growth.
Building on nearly two decades of experience delivering banking technology solutions globally, JMR Infotech combines deep domain expertise with AI-driven innovation to help organizations transform how they operate and make decisions. At Oracle AI World 2025, the company will showcase solutions that leverage intelligent applications, agentic AI for rapid implementations, and AI-powered accelerators — designed to help enterprises turn data into actionable insights, accelerate digital initiatives, and achieve measurable
business impact.
Jayafar Moidu, Founder & CEO of JMR Infotech, will represent the company at Oracle AI World and will be available to meet with attendees to discuss practical ways and tailored strategies to leverage AI for business impact.
“Oracle AI World is an ideal platform to explore the possibilities of AI in enterprise transformation,” said Jayafar Moidu. “We look forward to engaging with industry leaders, sharing insights from our global experience, and helping organizations make AI work for their business.”
Attendees will have the opportunity to explore how JMR Infotech can partner with them to unlock AI’s potential and drive meaningful transformation across their organizations.
