Category Archives: Technology

NueGo Equip its Coach Captains with Skills and Technology to Drive India’s Green Mobility Movement

New Delhi, July 22, 2025: As the world shifts toward electric vehicles (EVs), the success of this transition hinges not just on technology—but on the people behind the wheel. NueGo, the intercity electric bus brand by GreenCell Mobility, is tackling this challenge head-on with its EV-Centric Driver Training Program, designed to equip its coach-captains with the expertise needed to navigate the unique demands of electric mobility. As India’s largest premium intercity electric bus service, NueGo places a strong emphasis on sustainability, safety, and customer experience.

NueGo has rolled out a robust, future-ready training program that prioritizes safety, guests’ comfort, and professional development. Tailored to the nuances of electric buses, the program is fast emerging as a benchmark in the mobility sector. To date, over 3,000 Coach Captains and 400 Coach Hosts have successfully completed the intensive training—underscoring NueGo’s commitment to upskilling talent and enhancing travel experiences. At the heart of this initiative is a comprehensive one-week onboarding curriculum for all new Coach Captains (drivers) and Coach Hosts (onboard staff). The program includes classroom instruction, simulator-based learning, and real-route driving practice—ensuring recruits are road-ready and customer-focused from day one.

The Training Curriculum of NueGo comprises of 11 specialized modules, including 8 Defensive Driving Techniques (DDT) and 3 Customer Experience and Vehicle Familiarization modules. From mastering regenerative braking and battery-efficient driving techniques to understanding charging infrastructure protocols, the training ensures coach captains are fluent in the language of sustainable transport. Beyond technical know-how, the program emphasizes safety standards for high-voltage systems and customer engagement, transforming coach captains into ambassadors of the EV movement.

Training is conducted by in-house experts stationed at every NueGo depots located in Delhi, Indore, Hyderabad, Bengaluru, and Chennai. Importantly, this isn’t a one-time exercise—refresher training is mandatory every three months, including hands-on assessments in blind spot awareness, L-shape reversing, and parallel parking. This training program offers a new blueprint for workforce readiness in green transport—proving that the shift to electric mobility must be matched by human-centric upskilling, operational safety, and eco-conscious strategy.

Cohesity Gaia Integrates with Microsoft 365 Copilot to Simplify and Expand Access to Valuable Enterprise Data

INDIA – July 21, 2025 – Cohesity, the leader in AI-powered data security, today announced the availability of its Cohesity Gaia integration with Microsoft 365 Copilot. The integration allows knowledge workers across an organisation to tap into Cohesity backup data directly from the Microsoft 365 Copilot interface to gain insights and inform better business decisions.

“Massive business insights lie dormant in organisations’ backup data. Before Cohesity Gaia, it was virtually impossible to extract that data and use it to draw any actionable conclusions. Now that customers can mine this resource with ease, we believe these deeper insights will be transformational,” said Gregory Statton, vice president of AI solutions, Cohesity. “By unifying Cohesity Gaia with a widely adopted tool like Microsoft 365 Copilot, we’re helping customers make the most of their stored data, empowering use cases enterprise wide.”

A first-to-market innovation for unlocking the potential of backup data, Cohesity Gaia combines generative AI, large language models, and retrieval augmented generation techniques. As part of the integration with Microsoft 365 Copilot, users can simply enter conversational questions via their Microsoft 365 Copilot interface. Cohesity Gaia searches across vast amounts of backup data effortlessly, pinpoints critical information quickly, and surfaces actionable information for any department or job function. Granular, role-based access controls limit responses to align with user permissions, protecting sensitive data.

“Generative AI has created a tipping point for enterprise AI deployments. The next phase of this journey will involve more AI-to-AI communications and expectations for transformative business outcomes,” said Chantrelle Nielsen, group product manager, Microsoft 365 Copilot, Microsoft. “Microsoft 365 Copilot integration with Cohesity reflects this progression, giving enterprises more ways to take advantage of AI from the convenience of a single interface with a consistent user experience.”

“Cohesity and Microsoft continue to build on their partnership, working together to safeguard data and strengthen organisations’ cyber resilience. This integration extends the value proposition even further to bring new benefits by instantly putting high-quality backup data at the fingertips of users across the enterprise,” said Jared Crowley, senior director of Security & Software Partners, SHI International Corp. “The end result is faster, better decision making and fresh opportunities for maximising customers’ investments in Cohesity and Microsoft.”

“In fast-growing markets like India and SAARC, enterprises are looking to maximise the value of every data asset while advancing their AI strategies,” said Mayank Mishra, regional sales director for India & SAARC, Cohesity. “The integration of Cohesity Gaia with Microsoft 365 Copilot offers a powerful advantage—enabling users to surface critical insights from backup data through a familiar interface. This is a transformative leap for business agility, resilience, and AI-led innovation in our region.”

Cohesity Gaia is a subscription-based service. Access to Cohesity Gaia capabilities within the Microsoft 365 Copilot is currently available at no additional cost for subscribers of both Cohesity Gaia and Microsoft 365 Copilot. For more on the integration and key benefits, visit the Cohesity blog and tune into the Cohesity Tech Insights podcast episode “Unlocking AI powered insights with Agents and Frontier Models.”

Galaxy Z Fold7, Flip7 Pre-Orders Rival S25 Series in India

GURUGRAM – July 19, 2025 – Samsung, India’s largest consumer electronics brand, today announced that it’s recently-launched – Galaxy Z Fold7, Galaxy ZFlip7 and Galaxy Z Flip7 FE smartphones – have received record pre-orders, signaling huge consumer demand and excitement for the brand’s seventh generation of foldable smartphones. Galaxy Z Fold7, Galaxy ZFlip7 and Galaxy Z Flip7 FE secured 210,000 pre-orders in the first 48 hours, breaking previous records, and nearly equaling the pre-orders received for Galaxy S25 series earlier this year.

“The record pre-orders for our ‘made in India’ foldable smartphones reinforce our belief that young Indian consumers are quick to adopt latest technology. Galaxy Z Fold7 delivers our most advanced smartphone experience yet – powerful, immersive, intelligent, and portable all in one. Galaxy Z Flip7 adapts, anticipates and empowers users, unlocking a smarter, more intuitive way to engage with the world. Powered by the new One UI 8 and Android 16 right out of the box, the new devices deliver true multimodal AI experiences. The success of the new devices are a stepping stone for our larger goal – the mainstreaming of foldable smartphones in India,” said JB Park, President and CEO, Samsung Southwest Asia.

Galaxy Z Fold7 seamlessly blends precision engineering and powerful intelligence to elevate everyday interactions – all in its thinnest and lightest design to date. At just 215 grams, Galaxy Z Fold7 is even lighter than Galaxy S25 Ultra. It is just 8.9 mm thick when folded and 4.2 mm thick when unfolded. It delivers the premium performance and experience of an ultra smartphone, while unlocking new levels of efficiency and productivity with a larger, more immersive display when unfolded.

Galaxy Z Flip7, a compact AI phone with multimodal capabilities, is powered by a new FlexWindow. Small enough to slip into a pocket, yet powerful enough to deliver the handiest assistance, it melds Galaxy AI with a new edge-to-edge FlexWindow, a flagship level camera and an ultra-compact and iconic design. From intuitive voice AI to the best selfie capabilities, Galaxy Z Flip7 is an intelligent pocket-sized companion built for seamless interaction and everyday reliability. Weighing just 188 grams and measuring only 13.7mm when folded, Galaxy Z Flip7 is the slimmest Galaxy Z Flip yet.

While Galaxy Z Fold7 is available in stunning colours such as Blue Shadow, Silver Shadow and Jet Black; the Galaxy Z Flip7 comes in Blue Shadow, Jet Black and Coral Red. Galaxy Z Flip 7FE comes in Black and White colours. Apart from this, consumers buying the Galaxy Z Fold7 and Galaxy Z Flip7 through Samsung.com will have an additional colour to choose from – Mint.

Both devices bring multimodal AI capabilities, delivering experiences that maximize the benefits of the expansive foldable display of the Galaxy Z Fold7 to boost productivity. Designed as a true multimodal agent, One UI 8 seamlessly combines large-screen multitasking with intelligent tools that understand what users’ type, say and even see. Thanks to Google’s Gemini Live, users can share their screen in real time while speaking with the AI assistant — enabling contextual requests based on what’s visible. In addition, One UI 8 brings enhanced privacy to personalized AI experiences with the new Knox Enhanced Encrypted Protection (KEEP). KEEP creates encrypted, app-specific storage environments within the device’s secures storage area, ensuring each app can access only its own sensitive information and nothing more.

The main display on Galaxy Z Fold7 is 11% larger than the previous generation. The 8-inch Dynamic AMOLED 2X main display offers ultra-rich contrast, true blacks and vibrant detail that makes everything pop. It also gets Vision Booster and up to 2,600 nits of peak brightness.

The Armor FlexHinge on Galaxy Z Fold7 is thinner and lighter, thanks to an enhanced water droplet design and newly implemented multi-rail structure that reduces visible creasing. The cover display is made with Corning® Gorilla® Glass Ceramic 2, a new glass ceramic that has crystals intricately embedded within its glass matrix. Advanced Armor Aluminum in the frame and hinge housing increases strength and hardness by 10%. The main display is restructured to be thinner and lighter — yet stronger. This was achieved by implementing the Titanium plate layer. Additionally, Ultra-Thin Glass (UTG) was increased to be 50% thicker, making the display tougher.

Powered by the Snapdragon 8 Elite for Galaxy, Galaxy Fold7 delivers stupendous performance boosts of 41% in NPU, 38% in CPU, and 26% in GPU compared to the previous generation. This power fuels Galaxy Z Fold7’s ability to process more AI experiences on-device without compromise. In addition, with the first 200MP wide-angle camera in the Galaxy Z series, it captures 4x more detail, producing images that are 44% brighter. In addition, Samsung’s next-generation ProVisual Engine processes images faster.

Galaxy Z Flip7 comes with a stunning FlexWindow display, which brings essentials front and center and makes it easy to type out quick messages. The 4.1-inch Super AMOLED FlexWindow is the largest ever on a Galaxy Z Flip7, with edge-to-edge usability that enables users to see and do more on the cover screen. With 2,600 nits of peak brightness, the FlexWindow gets an upgrade with Vision Booster, enhancing outdoor visibility so users can stay connected wherever they are. The main display is a 6.9-inch Dynamic AMOLED 2X, built for an ultra-smooth, immersive experience.

The cover and back of Galaxy Z Flip7 are protected by Corning® Gorilla® Glass Victus® 2. The Armor FlexHinge is thinner than the hinge on the previous generation and features a restructured design and high-strength materials for smoother folds and long-lasting durability. A robust Armor Aluminum Frame provides a tough exterior for resilience. The 4,300mAh battery is the largest ever on a Galaxy Z Flip, delivering up to 31 hours of video play time on a single charge.

Galaxy Z Flip7 FE features a 6.7-inch Main Display for an immersive viewing experience. The 50MP FlexCam enables high-quality selfies and video in Flex Mode, letting users capture content hands-free, without even opening the device.

India’s Data Centre Capacity to Grow 4X by 2030, Hitting 4 GW IT: Savills India

18th July 2025: India’s data center market is poised for exponential growth, with total capacity projected to quadruple and reach 4 GW IT by 2030, growing at a CAGR of 23%, according to Savills India. Annual average capacity additions are expected to accelerate to 350-450 MW IT between 2025 and 2030- nearly double the 150-200 MW IT added annually during 2022–2024. In the first half of 2025 alone, the country added 162 MW IT of new supply and recorded an absorption of 212 MW IT, led by high demand in Mumbai and Chennai. This momentum is driven by rapid digital transformation, accelerated cloud adoption, rising mobile data consumption, 5G rollout, and increasing AI-led workloads.

“There is continued demand from both hyperscalers and enterprises in Tier-1 cities, mainly Mumbai followed by Hyderabad. Also, Tier-II cities such as Lucknow, Chandigarh, Patna, Raipur, Jaipur, Bhubaneswar, Cochin, Vizag and Coimbatore emerging hubs for edge data centers reflects a pivotal shift in India’s digital infrastructure strategy. With their contribution to supply and absorption projected to exceed 20% by 2030, these markets are becoming critical to the sector’s decentralized growth. This momentum, combined with sustained policy support from central and state governments, is expected to drive significant investment activity from both domestic and global players, underscoring the long-term potential of India’s evolving data center ecosystem, “Srihari Srinivasan, Director & Lead Data Centre Services, Savills India.

In H1 2025, Mumbai maintained its lead, contributing 61% to total absorption, followed by Chennai at 26% and the Tier-II cities contributed 8% of the total absorption. On the supply side, Mumbai led the pack with 47% of its contribution to overall supply followed by Chennai (30%) and Bengaluru at 14% in H1 2025.

Capacity additions across India’s key data center markets are projected to grow between 7% and 70% from 2024 to 2030, signaling a period of rapid expansion. Kolkata is expected to lead with a 48% CAGR, owing to its strategic position as a gateway to Eastern and Northeastern India and the upcoming undersea cable landing station. Hyderabad (44%) and Ahmedabad (26%) are also witnessing strong momentum, backed by growth in IT, ITeS, and manufacturing sectors. Bengaluru, with a projected CAGR of 20%, remains a critical node in the national data center map, driven by its deep enterprise base, tech ecosystem, and demand for colocation facilities. Mumbai and Chennai, already the largest data center markets, continue to grow steadily at CAGR of 22% and 18% respectively, supported by strong cable landing infrastructure and demand from hyperscale players.

Kyndryl unveils Agentic AI Framework that dynamically evolves to drive enhanced business performance

BENGALURU, INDIA, July 18, 2025 — Kyndryl, a leading provider of mission-critical enterprise technology services, today launched the Kyndryl Agentic AI Framework, a new approach to deploying agentic AI to augment human teams. The enterprise-grade Framework orchestrates and dispatches a portfolio of specialized, self-directed, self-learning AI agents that dynamically respond to shifting conditions and keep humans in the loop for oversight.

The Kyndryl Agentic AI Framework enables enterprises to adopt, deploy and scale agentic AI-powered solutions — whether on-premises, in the cloud or in a hybrid IT setting — to transform and improve their business operations. In deploying the Framework, Kyndryl leverages its expertise from thousands of infrastructure deployments and its experience with generating over 12 million AI-driven insights monthly via Kyndryl Bridge. The Framework combines advanced algorithms, self-learning, optimization and secure-by-design AI agents that translate complex data into clear, understandable insights.

“As customers worldwide adopt agentic AI to gain a competitive edge, it will increasingly impact the entire technology stack, including applications and business workflows. Kyndryl is uniquely positioned to provide a holistic, infrastructure-first perspective that enables customers to deploy AI with confidence across mission-critical systems with scalability and industry-standard security,” said Ismail Amla, Senior Vice President, Kyndryl Consult. “With our unique insights from Kyndryl Bridge, our differentiated Agentic AI Framework, and our experience managing some of the world’s largest technology estates, we can help companies design, implement and run agentic AI solutions at scale — tailored to their specific business productivity and innovation goals.”

Kyndryl’s new Agentic AI Framework deploys intelligent agents that act, learn and collaborate with humans to drive positive outcomes across complex workflows.

Customers across industries are already working with Kyndryl to explore and understand how they can leverage the Agentic Framework’s sophisticated capabilities, including:

A national government evaluating the Kyndryl Agentic AI Framework for a large-scale deployment across their complex IT estate. The government aims to enhance citizen experiences, improve public service, ensure compliance and reduce regulatory risks by leveraging the Framework and Kyndryl’s expertise in transparent and responsible AI. This will empower government stakeholders to align policies with best practices and operate efficiently for the benefit of their constituents. The capability will enable government employees to view real-time, up-to-date insights on metrics such as traffic congestion, hospital bed availability and school attendance.

As part of an ongoing modernization program, a leading financial institution is working with Kyndryl Consult to assess how it can apply Kyndryl’s Agentic AI Framework to introduce AI agents for automating compliance, optimizing IT and accelerating service delivery. By leveraging this solution, the institution aims to enhance agility, strengthen cyber resilience, meet regulatory standards, and drive long-term innovation and operational efficiency.

This new Framework comes at a critical moment for enterprise leaders who are struggling to see benefits from AI use cases. In fact, according to Kyndryl’s recently published 2025 People Readiness Report, only 4 in 10 leaders report using AI-powered insights to enhance decision-making or unlock business growth. In addition, only one-fifth of business leaders say the primary use case of AI in their organization is to develop new products and services for customers.

The Kyndryl Agentic AI Framework can help organizations confidently deploy AI with trust and security in mind. The Framework was built with industry-standard encryption protocols, privacy-by-design principles and zero-trust security — fostering trust in AI-driven processes and assurances that agent actions are traceable, interpretable and continuously improved with human oversight. It can also be tailored to meet enterprises’ needs and adapt to industries through self-directed learning, enabling organizations to apply the Framework to a wide range of use cases and projects with speed and confidence.

Kyndryl Consult experts will work side-by-side with customers to assess, design, engineer and plan deployments of the Framework that are tailored to individual customer business requirements.

NETSCOUT Helps Make Zero Trust Architectures More Achievable

Bengaluru, July 18, 2025 – NETSCOUT SYSTEMS, INC., a leading provider of observability, AIOps, cybersecurity, and DDoS attack protection solutions, today announced how its solutions align with National Institute of Standards and Technology (NIST) initiatives designed to help U.S. federal agencies adopt standards and best practices tied to zero-trust security frameworks that aim to protect data and resources across hybrid environments with high-availability needs.

Ever since NIST published NIST SP 800-207 in 2020, setting forth Zero Trust Architecture (ZTA) as a means to combat both internal and external threats, the adoption of ZTA has accelerated, driven by a risk-based approach to cybersecurity. However, even NIST has acknowledged that building and implementing ZTA is a complex undertaking.

NETSCOUT’s Omnis Network Security Solution enables all five key steps to ZTA maturity, including: identifying and continuously monitoring all critical services, mapping all transaction flows across an organization’s entire digital infrastructure, verifying that micro perimeters are behaving as expected and detecting when a perimeter has been crossed, providing metadata and layer 7 visibility into all applications, and providing visibility throughout the dwell time of an incident with full context to restore normal operation with the shortest downtime.

“We’re proud to collaborate with trusted technology leaders across our robust partner ecosystem to deliver mission-ready solutions,” said Chris Wilkinson, executive vice president of sales at Four Inc., a leading public sector IT distributor. “NETSCOUT’s proven ability to strengthen Zero Trust Architectures and accelerate adoption—securely, efficiently, and at scale—makes them a critical pillar of our cybersecurity strategy for both DoD and civilian agencies in addition to SLED environments.”

“As the U.S. federal government actively modernizes its IT infrastructure, the need for Zero Trust Architecture to strengthen security postures becomes increasingly critical to protect sensitive information from the rise in cyberattacks,” said Karl Schaub, chief solutions architect, NETSCOUT. “We have established trusted relationships with federal agencies to address their observability and cybersecurity needs by embracing a zero-trust approach and working collaboratively with our partners to deliver robust and highly scalable solutions.”

NETSCOUT’s Omnis Cyber Intelligence, a key component of the Omnis Network Security solution and FIPS and Common Criteria certified, helps government agencies achieve zero-trust maturity through a highly scalable and cost-effective network detection and response (NDR) solution. The solution provides comprehensive network visibility into north-south and east-west traffic, enhances threat detection and investigation workflows, improves collaboration between NetOps and SecOps, and enables faster incident detection and response.

Omnis Cyber Intelligence’s Adaptive Threat Analytics continuously captures and stores all metadata and packets, independent of detected threats, and features seamless bi-directional integration with SIEM/SOAR/EDR/XDR platforms. This enables security teams to investigate alerts or validate zero-trust policies, thereby reducing response times and cybersecurity risks. The solution is fully integrated with other cybersecurity and observability solutions from Palo Alto Networks, Splunk, ServiceNow, VMware, and others.

From Tool to Teammate: How Agentic AI Is Redefining the Future of Work

By – Rahul Sharma, Vice President – Sales, Salesforce India.

 “We’re at a turning point in how work gets done. AI is moving from being a tool we use to a trusted partner that works alongside us – anticipating needs, reducing noise, and unlocking time for what really matters. The real opportunity lies in how AI can augment teams: helping them move faster, surface insights in the moment, and cut through the complexity that slows work down. That’s where agentic AI comes in – AI that’s proactive, contextual, and purpose-built to support humans, not replace them.

At Slack, we see this shift come to life with Agentforce, where autonomous agents act as teammates within the rhythm of daily work. But the future isn’t about more technology – it’s about technology that enables more meaningful work.

On AI Appreciation Day, we’re not just acknowledging the progress we’ve made – we’re charting a future where humans and AI collaborate in perfect sync, driving creativity, innovation, and lasting impact.”

From Visas to Villages: Indian Leaders Showcase AI’s Expanding Impact

Mr. Shikhar Aggarwal, Joint Managing Partner, BLS International

“Artificial intelligence (AI) is rapidly transforming visa processing by automating tasks, enhancing and improving efficiency. AI-powered tools handle document verification, data entry, and eligibility checks, significantly reducing processing times. From automating documentation to verifying identity and enhancing user experience, these tools are reducing turnaround times and improving efficiency, thereby helping the visa processing firms to handle the surge in visa applications resulting from the exponential growth in global mobility over the last two decades.

Stakeholders across the ecosystem are embracing innovations such as mobile biometrics, digital appointments, and AI-powered platforms to create more responsive and applicant-centric services.

At BLS International, we see this as more than a technology shift—it’s a redefinition of how governments and citizens connect. AI helps us create seamless, transparent, and scalable solutions for a rapidly evolving global travel environment. We have introduced facial biometric verification and liveness detection at an early stage of the process. This innovation allows us to verify applicants swiftly and accurately, reducing dependency on manual review and mitigating fraud. What sets us apart is our consistent focus on ethical practices and responsible use of technology. Our efforts are centred on building secure, efficient, and applicant-friendly systems that can support the evolving needs of global travel.”

Kishan Sundar, Senior Vice President & Chief Technology Officer, Maveric Systems

“It is important to recognize that generative AI has advanced from theory to a practical tool for financial institutions. The focus is shifting from basic automation to smart systems that improve decision-making, strengthen risk management, and build trust and transparency into core operations. Banks should find a balance between innovation and governance, ensuring AI is used responsibly while providing measurable benefits across digital, compliance, and customer experience areas”

Raghav Gupta, Founder, Futurense

“If we truly want to appreciate AI, we must look at the impact it will have on humanity. It is already helping doctors save lives through faster diagnosis and personalized treatments, and enabling farmers to increase food production and reduce hunger worldwide. But for this impact to reach every corner of the world, we need countries that can build scalable solutions. India, with its deep tech talent and growing enterprise ecosystem, is uniquely positioned to be that catalyst. By driving real-world AI adoption, India can play a central role in ensuring AI becomes a global force for positive change.”

Nishant Chandra, Co-Founder, Newton School

“AI won’t just reshape jobs, it’s already redefining how we learn and grow. With 90% of coders now using AI tools like GitHub Copilot or ChatGPT, the way we build software has changed forever. For India, this is a once-in-a-century opportunity: by 2030, we’ll have over a billion working-age citizens, while China and the U.S. decline. But talent without skill is a missed opportunity. To lead this AI revolution, we must urgently shift to skill-first, project-based learning by focusing on application-layer innovation, solving real-world problems at scale, and building products that reflect India’s grassroots needs and languages.”

Ranjith Mukundan, CEO, Stellapps Technologies

India is the world’s largest dairy producer with 80 million smallholder farmers & 300 million cattles contributing to it, yet its supply chain remains deeply fragmented and largely unorganized. At Stellapps, we are addressing this challenge through end-to-end digital solutions that bring transparency, efficiency, and traceability from farm to consumer. With 7 patents filed and 4 granted, we’ve built a technology platform that digitizes every stage of the dairy value chain right from herd health monitoring using smart wearables to real-time milk quality assessment and cold chain tracking. Today, over 3.5 million farmers across 17 states supported by 250+ partner organizations benefit from our platform and the platform has digitized 42,000 village level collection centres in India. Our technology helps farmers increase milk productivity, reduce wastage, and improve quality, while also unlocking access to critical value-added services such as veterinary care, cattle insurance, nutrition advisory, digital payments, and formal credit.

At the same time, we enhance the profitability of milk processors through intelligent milk procurement, cold chain monitoring, and data-driven analytics ensuring operational efficiency, transparency, and traceability at scale. What we’re building is not just a tech platform, but a connected ecosystem that benefits everyone: farmers learn more, processors operate smarter, and consumers receive safer, higher-quality milk they can trace back to the source with a simple QR scan.

SabPaisa Leads with ‘Moneyball AI’ as Non-Tech Teams Embrace Vibe Coding

By – Abhimanyu Jha, Co-Founder, SabPaisa

“I don’t think most people in the business world, even those who use AI tools on a regular basis, have yet realized how powerful these tools are despite their limitations like hallucinations, and are therefore not using the tools to their fullest extent. I keep seeing social media posts from India to Silicon Valley, including research papers from academics, debating whether vibe coding is possible which is where people who haven’t written a line of software in their life before can create useful software applications with help of current AI tools. In SabPaisa, almost 20% of our non-technical people have already vibe coded. How is it that in SabPaisa we are doing things regularly that rest of the world is still debating if it’s possible? We have invented our term for it called ‘Moneyball AI’. In Moneyball AI, you have to do two things: one, you have to let yourself believe in the power of these tools and pick up impossible projects; and two, you have to be able to hold long, very long conversations with these tools till you reach your goals.”

Voices of AI Appreciation Day 2025: Industry Leaders Reflect on AI’s Human-Centric Impact

Mr Siva Balakrishnan, Founder & CEO of Vserve

”On AI Appreciation Day 2025, we celebrate AI’s power to transform education while safeguarding human agency. AI should elevate educators’ creativity and judgment, not replace them. By blending smart automation with empathetic teaching, we can use AI to scale learning without diminishing our human essence. Our goal must be to empower people to direct technology, ensuring classrooms where technology amplifies human insight and values.”

Mr Praveen Joshi, MD and a Founding Member of RSK Business Solutions Pvt Ltd

“In an age where AI transforms education and automation becomes pervasive, safeguarding human agency is vital. Technology must support, not supplant our ability to choose, create, and connect. As machines reshape learning, it is up to us to ensure they amplify our humanity rather than diminish it, keeping compassion, creativity, and ethical judgement at the forefront.”

Kinnari Thakker, Co-founder & CXO, MyFi

“AI represents a transformative shift from mere access to true empowerment. At MyFi we have seen how AI creates a safe and welcoming space where first-time earners feel confident to ask silly questions, explore their portfolios and make informed decisions. By simplifying jargon and offering guidance without judgment it helps users focus on what matters to them. Its strength lies in nurturing confidence and clarity at every step. Today we celebrate an intelligence that meets people where they are, aligns with their interest and helps them take action with purpose.”

Kiran Nambiar, Partner at Tifin India

“At TIFIN India we see AI as a force that can unlock collective progress. When thoughtfully applied it brings clarity to complexity and transforms data into decisions that serve not just individuals but communities. It helps scale empathy and aligns intent with impact. As we build for a more financially smart society, AI enables us to move with purpose and precision. So let’s celebrate its potential to drive meaningful and measurable change across society.”

Madhav Krishna, Founder & CEO

“At Vahan.ai, we believe AI should remove barriers, not reinforce them. As India’s largest recruitment platform for blue-collar workers, our vision is to democratise job access through intelligent, inclusive technology. By enabling job discovery through a simple phone call without apps or internet, we’re using AI to employ over 40,000 people every month and make growth opportunities truly accessible. We’re now building advanced AI capabilities to support regional languages, enabling deeper access across Tier 2 and Tier 3 markets. For us, AI means Accessibility and Inclusivity in action.”
Divye Agarwal, Co-founder, BingeLabs

“AI has become one of the greatest equalisers of our time. Today, a creator sitting in a tier-3 city has the same tools, reach, and creative firepower as someone in a metro. From generating content in local languages to pushing it in culturally relevant ways, AI is breaking down barriers that once felt immovable. At Binge Labs, we see this not just as a technological shift, but as a social one; where access, expression, and opportunity are finally becoming truly democratic.”

Mr. Kapil Mahajan, Global Chief Information & Technology Officer – IT, Allcargo Logistics

”’As digital transformation is gaining momentum, AI is emerging as the strategic backbone that builds critical linkages and optimizes complex, multi-modal supply chains. The era of reactive supply chains has run its course. AI is now driving a fundamental shift not just from reactive to predictive, but increasingly toward prescriptive logistics, where decisions can be made autonomously, in real time. In fact, synchronising air, sea, rail, and road transport will require more than just automation, it demands intelligent systems that can analyse vast data sets, anticipate disruptions, and recommend the most efficient action plans across modes.

However, building this kind of operational intelligence requires more than just technology. It calls for robust digital infrastructure, a disciplined approach to data governance, and AI models trained specifically for logistics models that understand nuances like port congestion, seasonal demand surges, or last-mile delays. And when dealing with sensitive cargo like pharmaceuticals or defence materials, the need for explainable, auditable AI frameworks becomes even more crucial. AI adoption enhances transparency, trust, and traceability.

At a broader scale, the convergence of AI, IoT, and automation platforms perfectly complements infrastructure development initiatives like PM Gati Shakti, paving the way for building a logistics network that is resilient, sustainable, and future-facing.

As we look ahead, the industry’s ability to scale AI responsibly will define the service delivery capacity and capability of global supply chain in terms of speed, efficiency and resilience.”